Retail Beauty Merchandiser, Boston - Full Time

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Summary

The Beauty Merchandiser plays a key role in delivering an exceptional shopping experience by ensuring optimal sales floor merchandising, flawless merchandise execution, and by maintaining the visual and operational standards of the Beauty department.  You will focus on display updates, maintenance, stockroom organization, and replenishment of stock, as well as the operational execution of Gift with Purchase and Purchase with Purchase promotions, the Open Sell concept, and the Trend Recycling Program.  While merchandising duties are a primary responsibility, providing outstanding customer service is the top priority and you will pause tasks to assist customers and address their needs effectively.

We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

What we can offer you

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include: 

• Merchandise discounts 
• Performance-based incentives 
• Annual merit review 
• Employee Assistance Program with mental health counseling and legal/financial advice 

Access the full menu of benefits offerings here.

What you will do

Customer Experience

• Greet and connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience.
• Prioritize customer needs, address their requests promptly and professionally, and guide them to the right products when appropriate.
• Collaborate with store leadership and colleagues to create a clean, organized, and inviting shopping environment.
• Maintain a broad understanding and working knowledge of merchandise in open-sell areas and key items across the department to effectively address customer inquiries and contribute to sales success.

Merchandising & Execution

• Install fixture and product display updates in a timely manner, following guidelines.
• Manage the Beauty Department’s Trend Recycling Collateral Program, ensuring adherence to all established procedures.
• Maintain stockroom organization and perform front-of-house tasks such as merchandise placement, fixture adjustments, and replenishment.
• Ensure the beauty department remains clean and organized, including maintaining tester stations, cleaning fixtures, and restocking supplies.
• Ensure consistent adherence to department standards by actively monitoring and maintaining merchandise presentation in open-sell and multi-branded areas.
• Support Gift With Purchase (GWP) and Purchase With Purchase (PWP) events, including pre-sale pickups and organization of promotional materials.
• Execute the DIF (Dispose In Field) process in compliance with company standards, properly disposing of waste and handling hazardous materials according to state / local regulations.
• Participate in the physical inventory process and ensure shortage prevention initiatives are executed.
• Adhere to Asset Protection and inventory control and compliance procedures.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who you are

• Flexible availability, including days, evenings, weekends and holidays.
• Possess strong merchandising or visual skills and creativity.
• Comfortable communicating and sharing information with diverse groups of customers and peers.
• Collaborative and able to function as a member of a  team.
• Self-starter in adapting quickly to changing customer expectations and needs.
• Ability to flex between tasks efficiently as directed by supervisors while maintaining high standards of accuracy and timeliness.
• You can handle electronic devices with no problem.
• Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.
• Previous visual or merchandising experience is preferred.

Essential Physical Requirements

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
• Frequent use of computers and handheld electronic equipment.
• Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders and color vision.
• Lifting and moving items weighing up to 30 lbs.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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