Senior IT Business Analyst

The Senior IT Business Analyst at Manulife plays a pivotal role in leading the development of the access framework for Asia. This position involves delivering high standards and comprehensive procedures related to information security. You'll partner with various markets to implement robust security measures and support the rollout of associated tools and automation strategies.

To succeed as a Senior IT Business Analyst at Manulife, candidates should hold a degree or equivalent experience, ideally in Library Sciences, Computer Sciences, or Cyber Security. Certifications such as CISA or CISSP are highly desirable, along with at least 8 years of relevant experience in information security or data policy development.

A successful Senior IT Business Analyst at Manulife should have a solid understanding of tools like Apache Ranger, Databricks, and SQL databases. Knowledge of data governance platforms such as Informatica and Collibra is also beneficial, along with expertise in Microsoft Office Suite for documentation and project management.

Manulife fosters a culture of leadership and mentorship, which directly benefits Senior IT Business Analysts. In this role, you're not only expected to lead but also to guide colleagues through training and development sessions, ensuring that everyone is equipped with the knowledge to excel.

The working environment for a Senior IT Business Analyst at Manulife is hybrid, allowing for flexibility and collaboration across geographically diverse teams. This setup encourages innovation and effective communication while supporting a balance between in-office and remote work.

When managing multiple projects, it's essential to assess the urgency and importance of each task. Effective prioritization involves clear communication with stakeholders to determine deadlines and expected outcomes, allowing you to allocate resources effectively.

Describing your experience involves outlining specific frameworks you’ve worked with, such as ISO 27001 or NIST. Highlight any projects where you've implemented these frameworks, demonstrating your understanding and commitment to data security.

To communicate technical information to non-technical stakeholders, I use analogies, visual aids, and clear, jargon-free language to ensure understanding. Presenting data visually can often make complex concepts more accessible.

Collaboration with cross-functional teams should include regular check-ins and creating an open environment for sharing ideas. I believe in establishing clear goals and roles to enhance teamwork and ensure everyone is aligned in their contributions.

I typically utilize tools like Apache Ranger, Collibra, and Databricks for data governance and management. These tools help in ensuring data quality, compliance, and efficient management of data access across organizations.

In my previous role, I led a project to implement a new access control system that reduced access-related incidents by 30%. This involved collaboration with IT and training users, which was crucial for ensuring smooth adoption.

I have extensive experience conducting audits involving access controls and compliance checks. My approach includes preparing detailed checklists, interviewing stakeholders, and presenting findings to drive improvement in security policies.

Staying updated on information security trends involves subscribing to relevant journals, participating in webinars, and networking with professionals in the field. I also find it helpful to engage in continuous learning through certifications.

Mentorship plays a vital role in my work, not just for supporting peers but also for fostering a culture of learning. I enjoy sharing knowledge about best practices and helping others to grow their skills in information security.

Effectiveness in data policies can be measured through audits and analyses of data access incidents, user feedback, and compliance metrics. Regular reviews help ensure that policies are not only effective but also ongoing adjustments can be made as needed.