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Staff Software Engineer III, Identity & Auth

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.5 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What We Do

This team is responsible for identity and access management of our customers, authentication of all the requests that hit our Mapbox APIs as well as anti fraud & abuse functionalities of Mapbox. These systems serve as the entry points for every Mapbox product, and are a cornerstone of our platform. Reliability, data integrity, and security are top of mind for everything we do. We work across the stack to expose the services that we build via well-designed and intuitive interfaces.

The team’s scope of work serves a diverse range of stakeholders. Our public APIs help Mapbox users manage and understand their accounts, and our private APIs lay a critical foundation for our internal service teams.

What You'll Do

Working closely with various teams like Billing in Finland, and Security, Platform and other stakeholders across North America, you will develop secure identity and access management solutions for all our customers. Your work will also drive anti fraud & abuse initiatives and build a future-proof platform for Mapbox.

You will be responsible for contributing to, maintaining, and improving all things related to the IAM ecosystem, anti fraud & abuse, and token security at Mapbox. In this role, you can expect to:

  • Spearhead new feature development to best serve Mapbox customers’ account management (sign up, sign in, security and token management, etc.) needs.

  • Collaborate closely with Billing, Security, Platform and other internal teams, and Mapbox customers to understand their needs of our authentication infrastructure.

  • Design future proof systems and make decisions that will keep pace with the rapid growth of Mapbox.

  • Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services.

  • Optimize for qualities like reduction of technical debt and ease of knowledge sharing, in addition to feature velocity.

  • Document your work and decision-making processes and lead presentations and discussions in a way that is easy for others to understand

  • Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.

What We Believe are Important Traits for This Role

  • Location – you are located in Finland.

  • Experience – you possess 8+ years of experience working as a software engineer with experience in identity and authorization technology, software security and service abuse prevention.

  • Communication – you possess excellent written and verbal communication skills interfacing with both technical and non-technical global audiences. 

  • Technical depth - you are familiar with software security and big data, and can effectively collaborate with senior technical leaders across the company.

  • Metrics and impact-driven – you have a keen sense of translating customer needs into product solutions that create value and drive business outcomes.

  • Self-starter – you are autonomous and proactive thinking around the corner driving work to completion in the face of ambiguity.

  • Team Player – you love and seek to collaborate and share your expertise with individuals of diverse backgrounds, perspectives, and experiences through documentation, mentorship, and both written and vocal discussion.

  • Technology – you are familiar with Web Services, Microservices, Databases, Software Security, Authentication & Authorization, Anti Fraud & Abuse, Big Data.

  • Tech stack - Node.js, React, SQL, NoSQL, Docker, AWS (ECS, CloudFormation, Lambda, DynamoDB, EMR, and more) is a plus.

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

  • We value high-performing creative individuals who dig into problems and opportunities.

  • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

  • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

  • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here.  Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. 

We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.


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What You Should Know About Staff Software Engineer III, Identity & Auth, Mapbox

At Mapbox, we're on the lookout for a talented Staff Software Engineer III in Identity & Auth to join our dynamic team! Imagine being a part of a company that leads the way in real-time location services, empowering businesses to navigate the world effectively. In this role, you'll take charge of the identity and access management systems that serve as the gateway for all Mapbox products—imagine the impact your work will have! You’ll collaborate closely with teams across the globe, from Billing in Finland to Security in North America, crafting secure and robust solutions that not only demonstrate our commitment to reliability and data integrity but also drive innovative anti-fraud strategies. We seek someone with at least 8 years of experience in software engineering, especially in identity, authorization technologies, and software security. You’ll be a key player in optimizing our IAM ecosystem, developing features that simplify account management for our millions of users, and fostering a culture of collaboration and transparency. If you're a self-starter who thrives in a fast-paced environment, loves mentoring, and has a passion for shaping and enhancing authentication infrastructures, this might just be the perfect fit for you. Join us at Mapbox, where your ideas will fuel our growth as we continue to build a safer, scalable platform that empowers users everywhere.

Frequently Asked Questions (FAQs) for Staff Software Engineer III, Identity & Auth Role at Mapbox
What are the main responsibilities of the Staff Software Engineer III at Mapbox?

As a Staff Software Engineer III at Mapbox, your primary responsibilities will include developing secure identity and access management solutions, collaborating with different teams like Billing and Security, and contributing to anti-fraud initiatives. Your role will also involve optimizing the IAM ecosystem, ensuring the integrity of authentication services, and designing scalable systems that meet the demands of Mapbox's rapid growth.

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What qualifications are needed for the Staff Software Engineer III position at Mapbox?

To qualify for the Staff Software Engineer III position at Mapbox, candidates should have at least 8 years of software engineering experience, especially in identity and authorization technologies, software security, and service abuse prevention. Strong communication skills are also essential for interfacing with both technical and non-technical teams. Familiarity with Web Services, Microservices, and various databases is a plus.

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What technology stack does the Staff Software Engineer III at Mapbox work with?

The Staff Software Engineer III at Mapbox will work with a tech stack that includes Node.js, React, SQL, NoSQL, Docker, and AWS services such as ECS, CloudFormation, Lambda, and DynamoDB. Understanding these technologies will help in developing and maintaining the identity and access management solutions critical for Mapbox's operations.

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How does Mapbox promote collaboration and transparency within teams?

Mapbox fosters a culture of collaboration and transparency by encouraging team members to share their knowledge and expertise through documentation and mentorship. In the Staff Software Engineer III role, you’ll be expected to lead presentations and discussions that simplify complex ideas, ensuring that all team members, regardless of background, feel included and informed.

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What opportunities for career development does Mapbox offer for Staff Software Engineers?

Mapbox values employee growth and offers various opportunities for professional development, such as training programs, mentorship, and access to resources that equip Staff Software Engineers with the tools they need to succeed. The company emphasizes a supportive environment that embraces creativity and innovation in problem-solving while promoting individual strengths.

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Common Interview Questions for Staff Software Engineer III, Identity & Auth
What is your experience with identity and access management technologies?

When answering this question, highlight your familiarity with IAM technologies, any specific systems you've worked on, and how those experiences align with Mapbox's needs. Discuss challenges you've faced and solutions you've implemented.

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Can you explain your approach to developing secure authentication systems?

Talk about your methodologies and best practices for developing secure authentication systems. Mention specific protocols or frameworks you’ve used and the importance of data protection and user privacy.

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How do you ensure code quality and reliability in complex systems?

Discuss your experience with testing frameworks, continuous integration pipelines, and code review processes you've implemented in past projects to ensure quality and reliability.

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How would you handle a disagreement with a team member regarding a technical decision?

Share your approach to conflict resolution, emphasizing communication, bringing data to support your position, and being open to other perspectives. This shows your ability to collaborate effectively even in challenging situations.

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What strategies do you use for monitoring the health of your services?

Explain any monitoring tools or practices you employ, such as log analysis, performance monitoring, and user feedback systems, to ensure your services remain healthy and responsive.

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Describe a difficult technical problem you faced and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to frame your answer, focusing on your critical thinking and problem-solving skills while detailing the technical aspects involved in the resolution.

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How do you prioritize tasks in a fast-paced development environment?

Detail your approach to prioritizing tasks, including how you assess urgency, impact on the team and project goals, and how you communicate those priorities to your team.

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What is your experience with anti-fraud measures in software systems?

Talk specifically about anti-fraud strategies you’ve implemented in previous roles, including any technologies or methodologies you used to detect and prevent fraudulent activities.

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How do you stay updated with the latest trends in software security?

Mention resources you follow, such as blogs, forums, or professional organizations, and how you integrate new knowledge into your work to improve security practices.

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Can you provide an example of a successful feature you developed in your previous role?

Select a feature that aligns closely with the role at Mapbox and describe the process from initial concept to delivery, highlighting the impact it had on users and the business.

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Mapbox powers navigation for people, packages, and vehicles everywhere.

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April 8, 2025

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