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Server - Beach Shack (Summer 2025)

The Beach Shack Servers’ first responsibility is to uphold the Martis Camp standard by ensuring quality service is delivered in a timely and professional manner.  Confirming member needs are met, food and beverage orders are accurate and special food and beverage requests are accommodated when possible. Secondary responsibilities include, but are not limited to, communicating effectively with co-workers; maintaining a clean, efficient, and safe work environment, and assisting in other areas of the Beach Shack as needed. The Beach Shack Server will also seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.
We have both part-time and full-time seasonal positions (late May to late September), and the work schedule includes weekends and holidays. The operating hours vary but could be from 8am-7pm, shift length normally 8 hours.
ESSENTIAL JOB RESPONSIBILITIES:

  • Develop a superior service attitude and presentation, understanding that positive interactions, a “can do” attitude, and the anticipation of needs is our guiding philosophy in providing “the member experience.”
  • Greet all Members, Extended Family & their Guests attending to and anticipating their needs.
  • Completing opening and closing duties timely and thoroughly.
  • Checking accuracy and quality of food at the Food Truck and after it is delivered.
  • Sufficient knowledge of the Beach Shack Food Truck menu and food allergies.
  • Sufficient knowledge of Beach Shack bar menu, specialty cocktails, well liquor, wines by the glass and beer. General knowledge of available liquors and cordials.
  • Present on the floor inside, outdoor patio, or beach area during hours of food service.
  • Provide service that is detailed, attentive, and efficient.
  • Using proper serving techniques (serving open, marking, clearing)
  • Transmit orders to the bar and kitchen accurately and in a timely manner, identifying any specific dietary needs and special requests.
  • Maintain section while supporting the team, run food from the Food Truck and drinks from the bar and kitchen, clear, assist where needed and when possible.
  • Keep the culinary team informed by monitoring timing and progression of the meals.
  • Promptly address service issues and refer members to management when necessary.
  • Obtain revenue by charging the appropriate member account promptly in POS system.
  • Ability to multitask while working efficiently and in a fast-paced environment.
  • Attention to detail: lights, thoroughness, cleanliness, safety, etc.
  • Provide warm hospitality, professional advice, and assistance to all patrons.
  • Be informed on and promote all club activities and services.
  • Keep “the member experience” in mind when making all decisions.
  • Be part of a Team environment that crosses a multitude of hospitality disciplines.
  • Take part in keeping the Beach Shack clean and litter free. Cleanliness is everyone’s esponsibility, not just housekeeping.
  • Maintain regular attendance in compliance with Martis Camp standards, as required by scheduling, which will vary by day of the week at certain times through the early and late summer seasons.
  • Comply with all Martis Camp standards and regulations to encourage and ensure a safe and efficient Beach Shack operation.
  • Perform other duties as required by your manager.
REQUIREMENTS:
  • Ability to stand for up to 5 hours at a time.
  • Ability to carry up to 50 pounds over varying surfaces (asphalt, sand, indoor flooring) for up to 200 yards at a time.
  • Must be able to repeatedly reach, bend, kneel, pull, push to assist with product storage, cleaning duties and food and beverage maintenance.
  • Must be California Food Handlers Safe Certified from an accredited source.
  • Ability to work evenings, holidays, and weekends. Exposure to outside inclement weather conditions including summer sun.
KNOWLEDGE AND SKILLS QUALIFICATIONS:
 
  • Ability to interact and develop positive relationships within the team.
  • Great verbal and written communication skills.
  • Effective listening, interpersonal, and guest service skills.
  • Excellent attention to detail and organizational skills.
  • Maintain high ethical and moral standards.
  • Ability to work with limited supervision at times.
  • Ability to prioritize, multi-task and complete service requests in a timely fashion.
PHYSICAL REQUIREMENTS: (with or without accommodations)
  • Ability to lift and carry weights up to 50lbs, and to assist adults and small children .
  • Ability to stand and sit for extended periods and perform tasks that require bending, stooping, kneeling, bending, twisting, crouching, climbing, reaching, standing, sitting, carrying, walking, pushing, pulling, lifting and grasping.
  • Ability to carry food and beverage offerings in a safe and effective manner.
  • Communicate effectively with a commanding presence to ensure the safety of all beachgoers.
  • Ability to work evenings, holidays, and weekends. Exposure to outside inclement weather conditions including summer sun.
 

WAGE RANGE: $17 - $22 per hour 

Martis Camp Club is an equal-opportunity employer

Average salary estimate

$40560 / YEARLY (est.)
min
max
$35360K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Server - Beach Shack (Summer 2025), Martis Camp

Enjoy a fun-filled summer working as a Server at the Beach Shack, part of the renowned Martis Camp in beautiful Tahoe Vista, California. As a Beach Shack Server, your main mission is to deliver top-notch service while making our members and their guests feel special. You’ll be the friendly face greeting everyone, ensuring their food and beverage orders are spot-on, and catering to any special requests they might have. It’s all about creating memorable experiences! Your tasks will include maintaining a clean and efficient work environment, collaborating effectively with your co-workers, and showing off your knowledge of our delightful menu items, all while working in a vibrant outdoor setting. Full-time or part-time positions are available from late May to late September, with weekends and holidays being part of the deal. You’ll typically work shifts lasting around 8 hours, during operational hours spanning from 8am to 7pm. If you have a knack for detail, a passion for hospitality, and a warm demeanor, you’re exactly what we’re looking for! Join our team and help us surpass expectations while having a blast at the Beach Shack.

Frequently Asked Questions (FAQs) for Server - Beach Shack (Summer 2025) Role at Martis Camp
What are the responsibilities of a Server at Beach Shack in Martis Camp?

As a Server at the Beach Shack in Martis Camp, you will primarily be responsible for delivering exceptional service to our members and their guests. This includes greeting patrons, accurately taking food and beverage orders, checking food quality, maintaining a clean work environment, and addressing any service issues. You’ll also be expected to anticipate member needs and exceed their expectations while working collaboratively with your teammates.

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What qualifications are needed to become a Beach Shack Server at Martis Camp?

To become a Beach Shack Server at Martis Camp, you should have excellent communication skills, a strong attention to detail, and a knack for building relationships. You'll need to be California Food Handlers Safe Certified and able to work evenings, weekends, and holidays. Physical stamina is crucial, as you will need to stand for long periods and carry up to 50 pounds as part of your daily duties.

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What is the work schedule like for a Server at the Beach Shack?

The work schedule for a Server at the Beach Shack in Martis Camp is flexible, offering both part-time and full-time seasonal positions from late May to late September. Your shifts will typically range from 8am to 7pm and will include weekends and holidays. Regular attendance is crucial to maintaining the high standard of service that Martis Camp is known for.

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What skills are essential for success as a Beach Shack Server at Martis Camp?

Essential skills for success as a Beach Shack Server at Martis Camp include strong communication and interpersonal skills, effective listening, and a keen attention to detail. Additionally, you should be organized, ethical, and have the ability to multitask while working efficiently in a busy environment. A positive attitude and a desire to create memorable experiences are also vital.

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What does the training process look like for Beach Shack Servers at Martis Camp?

Training for Beach Shack Servers at Martis Camp involves familiarizing yourself with the menu and service techniques, understanding safety regulations, and learning how to effectively anticipate member needs. You'll receive guidance on maintaining high hospitality standards and will be supported by your team as you acclimate to the fast-paced summer environment.

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Common Interview Questions for Server - Beach Shack (Summer 2025)
How do you ensure accuracy in food and beverage orders as a Server?

To ensure accuracy in food and beverage orders as a Server, I always carefully listen to the member's requests and repeat them back for confirmation. Additionally, I double-check orders before they are sent to the kitchen to avoid any discrepancies.

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Can you describe a time when you went above and beyond for a customer?

Certainly! In my previous role, a family celebrated a birthday at our establishment. I arranged a surprise dessert with candles and made sure the staff sang 'Happy Birthday,' making the occasion memorable. I believe small gestures can create joyful experiences for guests.

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How do you handle difficult customers?

Handling difficult customers involves remaining calm, listening actively to their concerns, and showing empathy. I always seek to resolve the issue promptly and offer solutions, ensuring the customer feels heard and valued.

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What techniques do you use to maintain a clean and organized workspace?

Keeping my workspace clean involves a systematic approach. I perform opening and closing duties routinely, clear tables immediately after use, and regularly check for any mess or spills. This way, cleanliness is maintained throughout my shift.

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How do you prioritize tasks during busy shifts?

During busy shifts, I prioritize tasks by assessing urgency—attending to immediate member needs first, then checking in on ongoing orders. I also communicate with my team regularly to ensure we are all on the same page about our responsibilities.

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Why do you want to work as a Server at the Beach Shack?

I want to work as a Server at the Beach Shack because I love the vibrant atmosphere of a summer beach setting. The opportunity to create memorable experiences for members and guests while working as part of a dynamic team excites me.

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What is your experience with handling cash and payment systems?

I have experience using POS systems to process payments accurately. I ensure that all transactions are recorded properly and I double-check my cash register at the beginning and end of my shifts to guarantee accuracy.

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How do you stay informed about the menu offerings?

To stay informed about the menu offerings, I take time to review all items before my shift and engage with the culinary team for updates. I also keep myself aware of seasonal changes and learn about food allergies to assist customers effectively.

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Describe your approach to teamwork in a restaurant setting.

My approach to teamwork in a restaurant involves open communication and mutual support. I believe that acknowledging one another’s strengths and weaknesses creates a positive environment, allowing us to deliver outstanding service together.

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What steps do you take to ensure great customer service?

To ensure great customer service, I focus on greeting each guest warmly, actively engaging them to understand their needs, and providing timely service. I pay attention to details, like remembering returning guests’ preferences, to foster loyalty and satisfaction.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 30, 2025

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