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Sales Representative-North Carolina

Company Description

We hire top talent who are safety oriented and have the necessary skills to be an asset to the McWane team.

The McWane Ductile facility was previously called Atlantic States. Ten years ago, the facility changed its leadership team to create a culture focused on keeping employees and our environment safe. During this time, McWane invested several million dollars in safety and environmental related enhancements.

Recently, McWane Ductile was awarded the OSHA Voluntary Protection Program (VPP) Star Award.

This OSHA recognition is only achieved by 1% of the U.S manufacturing facilities. The McWane Ductile team is proud of this achievement in recognition of our world class safety practices and procedures.

 

Job Description

We are seeking an experienced, self-motivated Sales Representative to represent and promote McWane Ductile’s full line of ductile iron pipe products within assigned territories (North Carolina). This role focuses on servicing existing customers, cultivating new business, and maintaining key relationships with engineers, municipalities, and distributors.

This is a home-based position with significant travel within the assigned region. Candidates must live within or near the designated territory.

Essential Duties and Responsibilities

  • Promote and sell McWane Ductile products to customers, engineers, and end-users.
  • Maintain, develop, and expand relationships with customers, engineers, and distributors.
  • Support distributors in selling company products and resolving technical inquiries.
  • Identify and analyze market trends, industry shifts, and competitive activity.
  • Deliver presentations to engineers, municipal officials, and contractors.
  • Read and interpret site drawings, plans, and specifications.
  • Monitor field applications to ensure proper installation practices.
  • Represent the company at trade shows, industry meetings, and events.
  • Assist the credit department in gathering project documentation and resolving account issues.
  • Manage and track customer information, quotes, bids, and results via CRM systems (Sales Logix/Salesforce).
  • Create industry-related blog content and contribute to marketing initiatives.
  • Complete all required safety training, including Brainier/Pure Safety modules.
  • Perform complaint investigations and ensure prompt resolution.
  • Travel extensively, including overnight trips and occasional short-notice assignments.

Qualifications

  • Bachelor’s degree in Business, Engineering, Communications, or a related field preferred.
  • Minimum 2 years of sales experience in specification-driven products OR 10 years of experience in the utility, waterworks, wastewater, or construction industries.
  • Proven ability to establish and grow long-term customer relationships.
  • Excellent communication and presentation skills.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
  • Valid driver’s license with a clean Motor Vehicle Record (MVR).
  • Ability to work independently with minimal supervision.

Physical Demands and Work Environment

  • Must be able to travel frequently throughout assigned territory.
  • Regularly required to stand, walk, sit, reach, and communicate clearly.
  • Occasionally required to stoop, kneel, crouch, or lift up to 50 lbs.
  • Exposure to outside weather conditions, construction sites, and varying temperatures.
  • Noise level is generally moderate but can vary depending on the work environment

Additional Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.


McWane Ductile is a Drug and Alcohol-Free work environment. Successful candidates must pass a pre-employment background check, drug screening and physical.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Sales Representative-North Carolina, McWane, Inc.

Are you a go-getter who thrives in sales? McWane Ductile is in search of a motivated Sales Representative to join our dynamic team in North Carolina. You’ll be connecting with engineers, municipalities, and distributors to promote our top-quality ductile iron pipe products. This role is perfect for someone who enjoys building lasting relationships and providing exceptional customer service. You'll have the flexibility of a home-based position while traveling throughout your assigned territory—ideal if you appreciate independence in your work! Your responsibilities will include maintaining and expanding customer relations, analyzing market trends, and delivering engaging presentations to key stakeholders. Plus, you’ll also keep track of customer information and sales activities using our CRM systems. If you have a background in business or engineering and at least two years of sales experience, or a decade of experience in utilities or construction, we want to hear from you! Join us for an opportunity where safety is paramount and your contributions will help us maintain our award-winning culture, recognized for excellence in workplace safety. Dive into a rewarding career with McWane Ductile, where your expertise can fuel our collective success. Ready to make an impact? Let’s get started!

Frequently Asked Questions (FAQs) for Sales Representative-North Carolina Role at McWane, Inc.
What are the primary responsibilities of a Sales Representative at McWane Ductile?

The Sales Representative at McWane Ductile is responsible for promoting and selling our ductile iron pipe products, building long-term customer relationships, and identifying market trends. You'll also support distributors, deliver presentations, and monitor project installations.

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What qualifications are required for a Sales Representative at McWane Ductile?

To be considered for the Sales Representative position at McWane Ductile, candidates should hold a Bachelor's degree in Business, Engineering, Communications, or a related field, along with a minimum of 2 years of sales experience in specification-driven products, or 10 years in the utility or construction industry.

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How does a Sales Representative at McWane Ductile contribute to customer satisfaction?

Sales Representatives at McWane Ductile enhance customer satisfaction by maintaining and developing key relationships, resolving technical inquiries, ensuring proper installation practices, and consistently delivering excellent service tailored to customer needs.

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What does the work environment look like for a Sales Representative at McWane Ductile?

The work environment for a Sales Representative at McWane Ductile is dynamic and consists of extensive travel throughout the assigned territory. Representatives work independently from a home-based setting, often meeting with various clients and attending trade shows.

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What tools and systems will a Sales Representative at McWane Ductile use?

A Sales Representative at McWane Ductile will utilize CRM systems such as Sales Logix or Salesforce for tracking customer interactions, managing quotes and bids, and analyzing market data, ensuring efficiency in their sales processes and customer management.

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Common Interview Questions for Sales Representative-North Carolina
How do you approach building relationships with clients as a Sales Representative?

Start by emphasizing your ability to listen actively and uncover client needs. Mention specific strategies you've used in the past, such as regular follow-ups and being responsive to inquiries, to demonstrate that you prioritize customer engagement.

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Can you describe a time when you successfully closed a difficult sale?

Share a specific example that highlights your negotiation skills and persistence. Discuss the objections you faced, how you addressed them, and the tactics you employed to close the sale effectively.

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What methods do you use to stay informed about industry trends?

Express your commitment to continuous learning: mention attending industry conferences, subscribing to relevant publications, and engaging with professional networks to keep updated and ahead in the market.

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How would you handle a customer complaint regarding product issues?

Outline a calm and professional approach; emphasize your commitment to customer satisfaction. Explain how you would listen, empathize, investigate the concern, and offer a resolution, showcasing that a satisfied customer is your key goal.

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What role does teamwork play in your success as a Sales Representative?

Highlight the importance of collaboration and support from colleagues. Explain how sharing insights and strategies can lead to success not just for you, but also for the entire sales team, strengthening the company's performance.

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How do you prioritize your tasks as a Sales Representative?

Discuss using organizational tools, setting daily or weekly goals based on urgency, and focusing on high-impact activities first. Talk about adjusting priorities based on customer needs and market dynamics.

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Tell me about your experience with CRM software.

Discuss the specific CRM software you've used in the past, how you utilized it for tracking leads and managing customer relationships, and the benefits you found from using such tools for achieving sales targets.

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What strategies do you use to promote products to engineers and municipal officials?

Mention your approach to understanding their needs, presenting tailored value propositions, and leveraging technical knowledge to facilitate product discussions that resonate with their specific requirements.

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Describe a situation where you identified a new market opportunity.

Share an example of your analytical approach—how you recognized trends, researched market gaps, and developed a strategic plan to capitalize on the opportunity, leading to positive business outcomes.

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How do you prepare for a sales meeting with a potential client?

Explain your preparation process, including researching the client’s background, understanding their needs, and creating a customized presentation that highlights how your products align with their objectives.

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McWane, headquartered in Birmingham, Alabama, and established in 1921, is a waterworks, fire protection, and technology manufacturing company. They specialize in ductile iron products, plumbing products, fire extinguishers, fire suppression syste...

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Full-time, remote
DATE POSTED
April 10, 2025

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