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Quality Technician II

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

Shift: 6PM-6AM (rotational days on a bi-weekly basis)

  • Performs analyses, inspection, and tests of raw materials, packaging materials, quantitative assays on samples, and/or finished products from manufacturing, to ensure quality standards and compliance to customer and regulatory requirements, and tolerance specifications for the chemical or physical property.
  • Performs a variety of qualitative tests or qualitative assays on samples, and to aid in maintenance and certification of test instruments and apparatus to ensure compliance.
  • Performs required inspections, checks, analysis and documentation of studies.
  • Prepares and monitors quality statistics and reports.
  • Reviews production records for conformance to procedures.
  • Conducts non-conformance tests of manufactured, packaged or tested product.

Required Knowledge and Experience: 

  • Requires minimum of 2 years of relevant experience.
  • Requires high school diploma or equivalent, vocational or technical education or certification .

Nice to Have:

  • Knowledge in document change management system such as Agile MAP
  • Knowledge in Manufacturing Execution System transactions
  • Experience with non-conformance evaluation.
  • Basic knowledge in Microsoft Word, Excel, and Power Point.
  • Knowledge in medical devices industries, experiences in manufacturing process and clean room.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Operations Incentive Plan (OIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here
 

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Quality Technician II, Medtronic

At Medtronic, the position of Quality Technician II is not just another job; it's a chance to join a dedicated team that champions healthcare access and innovation. Located in Juncos, Puerto Rico, this role invites you to dive into a rewarding experience where your contributions matter. As a Quality Technician II, you'll take on a variety of responsibilities that ensure the quality standards of our raw materials, packaging, and finished products are met. This includes performing detailed analyses and inspections, preparing quality statistics, and monitoring compliance with regulatory requirements. If you're passionate about quality assurance and have a keen eye for detail, you'll thrive in this environment. The role operates during the night shift from 6 PM to 6 AM on a bi-weekly rotation, making it ideal for those who enjoy working overnight and are seeking flexibility in their schedule. With at least two years of relevant experience and a high school diploma or equivalent, you’ll find ample opportunities for growth and advancement here. If you have experience with document change management systems or a background in the medical device industry, you're also in great shape to excel in this position. Medtronic believes in investing in our employees, offering a competitive salary and a lucrative benefits package, because we know that happy, healthy team members lead to happy, healthy patients. So, if you’re ready to make an impact while innovating in the healthcare space, the Quality Technician II role at Medtronic could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Quality Technician II Role at Medtronic
What are the main responsibilities of a Quality Technician II at Medtronic?

As a Quality Technician II at Medtronic, your primary responsibilities include performing analyses, inspections, and tests on raw materials and finished products to ensure they meet quality standards and regulatory compliance. Additionally, you'll handle various qualitative tests, monitor quality statistics, and conduct non-conformance tests as needed.

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What qualifications are required for the Quality Technician II position at Medtronic?

To qualify for the Quality Technician II position at Medtronic, candidates should have a minimum of two years of relevant experience, along with a high school diploma or equivalent. Vocational or technical education can be beneficial. Familiarity with document change management and Microsoft Office tools is a plus.

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What work schedule can I expect as a Quality Technician II at Medtronic?

The Quality Technician II position at Medtronic operates on a rotational night shift from 6 PM to 6 AM. This bi-weekly schedule provides flexibility while allowing you to contribute significantly to maintaining quality standards during crucial manufacturing hours.

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What kind of work environment does the Quality Technician II position involve?

In the Quality Technician II role at Medtronic, you'll be working in a dynamic manufacturing environment primarily focused on the medical devices industry. You'll engage in both independent work and collaborative tasks, ensuring effective communication with peers while adhering to stringent quality protocols.

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What benefits does Medtronic offer for the Quality Technician II role?

Medtronic offers a competitive salary and benefits package for the Quality Technician II position. This includes comprehensive health coverage, wellness programs, and a short-term operations incentive plan designed to reward employees for their contributions and success.

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Common Interview Questions for Quality Technician II
Can you describe your experience with quality assurance in manufacturing?

In your answer, highlight specific experiences you’ve had with quality assurance processes, detailing any direct involvement with inspections, non-conformance evaluations, or the use of quality management systems. Tailor your response to reflect how these experiences align with the duties of a Quality Technician II at Medtronic.

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How do you handle non-conformance issues within products?

Describe your approach to identifying non-conformance issues, such as detailed investigation processes or documentation practices. Include examples where you’ve resolved issues, ensuring to communicate how your actions would align with Medtronic’s quality standards.

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What tools or software are you familiar with in a quality technician role?

Mention any relevant tools or software you’ve used, such as document change management systems or manufacturing execution systems. If you’re familiar with Microsoft Word, Excel, or PowerPoint, be sure to include that experience as well.

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Why do you want to work for Medtronic as a Quality Technician II?

Share your passion for healthcare and how Medtronic’s commitment to innovation and quality resonates with you. Discuss any specific attributes of the company’s culture or mission that particularly attract you to the role.

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Describe a time you improved a process in your previous roles.

Provide a specific example of a process improvement you initiated or contributed to, explaining the steps you took, the outcome, and how it benefited your team or organization. Relate this to potential improvements you could contribute to at Medtronic.

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How do you prioritize tasks when faced with multiple quality inspections?

Discuss your organizational skills and how you manage your time effectively. Refer to any specific strategies you use, such as prioritizing based on deadlines, the severity of issues, or regulatory requirements.

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How do you stay updated with changes in regulatory requirements in the industry?

Explain how you proactively engage with professional development opportunities, such as attending workshops, reading industry publications, or participating in relevant online forums. This shows your commitment to maintaining compliance in your role.

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What experience do you have with quality statistics and reporting?

Detail your experience in preparing and analyzing quality statistics and reporting on them, highlighting the tools and methods you employ to ensure accurate data representation and meaningful interpretation.

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Can you give an example of a challenging quality issue you resolved?

Provide an example that illustrates your problem-solving skills and decision-making capabilities in relation to quality issues, focusing on the steps you took to resolve the challenge effectively.

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How would you handle a disagreement with a colleague regarding a quality issue?

Discuss your approach to conflict resolution, emphasizing open communication, collaboration, and a focus on data-driven decisions to resolve any disagreements regarding quality standards.

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Mission Written in 1960, our Mission dictates that our first and foremost priority is to contribute to human welfare. Over a half-century later, the Mission continues to serve as our ethical framework and inspirational goal for our employees aroun...

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April 13, 2025

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