Hospice Account Manager (Encino/Santa Clarita)

As a Hospice Account Manager at Mission Healthcare, you will oversee daily marketing operations within your assigned territory. Your responsibilities include conducting meaningful sales calls, maintaining relationships with hospitals and physicians, and participating in community education events to inform others about our services. You will also coordinate documentation with referral partners and healthcare facilities, ensuring efficient communication and service delivery.

To qualify for the Hospice Account Manager position at Mission Healthcare, candidates should preferably hold a bachelor's degree in Marketing or Business Administration. A minimum of one year of experience in healthcare business development or sales, ideally in hospice, is also required. Strong communication, negotiation, and public relations skills are essential, along with the ability to work autonomously and cooperatively.

At Mission Healthcare, we prioritize the professional development of our employees, including Hospice Account Managers. We foster a culture of collaboration, guidance, and ongoing training to ensure that you are well-equipped to achieve your goals. You'll have access to resources that enhance your skills and career progression, all while making a significant impact on the lives of patients and families.

The Hospice Account Manager at Mission Healthcare employs various marketing strategies, including making direct sales calls and participating in community events to promote our services. Additionally, you will develop and implement marketing plans tailored to meet the needs of your assigned territory, monitor resource allocation, and engage with healthcare professionals to build long-lasting partnerships.

Being a Hospice Account Manager at Mission Healthcare comes with a comprehensive benefits package that includes a competitive salary between $99,000 and $125,000, an uncapped commission plan, and opportunities for career growth. We also promote an inclusive workplace culture, prioritizing employee well-being and professional development.

When answering this question, focus on specific experiences that relate to hospice care or healthcare sales. Highlight your achievements, such as meeting sales targets or forming key partnerships, and how these experiences have prepared you for the responsibilities of the Hospice Account Manager.

In your response, emphasize the importance of listening to concerns and tailoring your arguments to address those specific issues. Highlight your negotiation skills, confidence, and ability to build trust with referral sources to turn objections into opportunities.

Discuss specific marketing strategies you’ve successfully implemented in the past. Provide examples of how these strategies led to increased referrals or stronger partnerships, and connect these examples to what you would bring to the Hospice Account Manager role.

Explain your organizational methods, such as the use of task management tools or regular review processes, to ensure that you remain productive. Mention how you assess the needs of different referral sources and adjust your activities accordingly to maximize your impact.

Share a specific example, detailing your goals, the audience you targeted, and the results of the initiative. Focus on how your efforts increased awareness or connected with healthcare professionals, illustrating the importance of community engagement in the Hospice Account Manager's role.

Discuss the resources you use to keep yourself updated, such as professional organizations, workshops, webinars, and networking events. Express your commitment to continuous learning, which is essential in a dynamic healthcare environment such as that of the Hospice Account Manager.

Emphasize the value of collaboration and communication with both internal teams and external partners. Provide examples of how teamwork contributed to achieving goals in your previous roles, which aligns with the collaborative culture at Mission Healthcare.

Convey your understanding of the importance of trust and rapport in building professional relationships. Discuss methods you use to connect with referral sources authentically and how you maintain these connections over time.

Illustrate your negotiation tactics, stressing the importance of preparation, understanding both parties' needs, and finding win-win solutions. Share your confidence in articulating the value of Mission Healthcare's services to potential partners.

Your answer should reflect your passion for patient care, alignment with the company's values and mission, and the expertise you bring to the Hospice Account Manager role. Highlight how working with Mission Healthcare aligns with your career goals and how you hope to contribute to their growth.