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Senior HCM Workday Analyst (4596)

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new start ups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.


We are seeking an experienced Senior HCM Analyst with expertise in Workday to join our team. In this role, you will primarily focus on designing, implementing, and optimizing Workday HCM solutions to meet our business objectives, with a secondary emphasis on supporting payroll functions. This is a full-time role where you will be a key member of a dynamic team with an opportunity to work on challenging and exciting projects as we continue to grow our HR tech stack. 


You will partner across the People Team, the Finance and Payroll team, and other internal partners such as IT. You will collaborate with cross-functional teams, manage project tasks effectively, and ensure a smooth adoption to Workday while sharing knowledge and training junior team members. This role requires a continuous improvement and innovative mindset to identify, recommend, and improve current systems and processes, implement upgrades and enhancements, lead testing and data validation, and ensure that overall system performance is aligned with business objectives. 


Responsibilities / Duties:
  • Gather and analyze business requirements, translating them into functional specifications for both HCM and payroll solutions.
  • Configure and customize Workday HCM modules, including Core HCM
  • Talent Management, and Compensation
  • Ensure HRIS compliance with data privacy regulations and company policies, including data security and confidentiality
  • Design and ensure appropriate level of data security and segregation of duties by defining security roles, access controls and permission sets with stakeholder collaboration
  • Support additional company functions such as Financial Management, Time Tracking, Analytics and Reporting, and Talent Management, providing expertise as needed
  • Collaborate with stakeholders to identify opportunities for process improvements and system enhancements
  • Provide expert guidance on best practices and industry standards related to HCM processes
  • Influence the adoption of the optimal approach at all levels and drive the seamless delivery of projects through strong project management capabilities
  • Delegate tasks effectively within the project team, ensuring timely completion and accountability
  • Conduct system testing, user acceptance testing, and post-implementation support
  • Share knowledge and provide training to team members and end-users to facilitate their understanding and use of Workday
  • Stay updated on Workday releases and new features, advising stakeholders and partners on potential impacts


Who you are:
  • 4+ years of Workday HCM experience
  • Experience implementing & supporting other WD functional areas - Payroll
  • Proficiency in Workday Studio is a significant advantage
  • Troubleshooting and error diagnosis
  • Strong knowledge of Workday modules and configuration
  • Proven experience in project management, client engagement, and team leadership
  • Workday certification is highly preferred, prioritizing HCM functional areas: Benefits Management, Compensation Management, Learning & Development, Talent, and Performance Management


Knowledge and Skills:
  • Communication: Excellent verbal and written communication skills, with the ability to explain technical functions and processes clearly to non-technical stakeholders
  • Engagement: Strong ability to understand internal client & business needs and translate them into effective technical solutions within Workday
  • Adaptability: Ability to work with varying priorities and changing deadlines while consistently meeting business objectives
  • Analytical Thinking: Strong problem-solving skills with a focus on practical solutions
  • Collaboration: Proven ability to work effectively in a team-oriented environment, fostering a spirit of knowledge sharing and support
  • Proactive: Takes initiative and anticipates needs


***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!


Please note: A Chromebook is not sufficient for ModSquad projects.


Who is ModSquad?

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. 


ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. 

 

***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process.


Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.

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What You Should Know About Senior HCM Workday Analyst (4596), ModSquad

Are you ready to take your career to the next level? ModSquad is looking for a passionate Senior HCM Workday Analyst to join our amazing team! As a dynamic provider of managed digital engagement services, we pride ourselves on bridging the gap between brands and their customers. Imagine working with a diverse team of over 10,000 Mods who engage with clients like the NFL and Zendesk. In this fully remote role based in the Philippines, you'll be spearheading the design, implementation, and optimization of Workday HCM solutions that align with our business goals, while also diving into payroll functions when needed. You'll have the chance to collaborate closely with our People Team, Finance, and IT partners, ensuring that the transition to Workday is seamless for everyone involved. If you're someone who thrives in a dynamic environment and has a strong background in Workday HCM, you're in the right place! Your contributions will include transforming business requirements into functional specifications and maintaining compliance with data security policies. Plus, you will mentor junior team members and stay on the cutting edge of Workday's latest updates. This role isn't just a job; it's a chance to innovate, lead, and make a meaningful impact in the world of HR tech. So if you're ready to make a difference, we would love to meet you!

Frequently Asked Questions (FAQs) for Senior HCM Workday Analyst (4596) Role at ModSquad
What are the key responsibilities of a Senior HCM Workday Analyst at ModSquad?

As a Senior HCM Workday Analyst at ModSquad, your main responsibilities will include designing and implementing Workday HCM solutions, gathering and analyzing business requirements, configuring HCM modules, and ensuring compliance with data privacy regulations. You'll also be involved in supporting payroll functions, collaborating with various teams, conducting system testing, and providing train-the-trainer sessions for junior team members.

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What qualifications are needed for the Senior HCM Workday Analyst role at ModSquad?

To qualify for the Senior HCM Workday Analyst position at ModSquad, you should have at least 4 years of experience with Workday HCM, along with proven skills in project management and client engagement. A strong understanding of HCM modules and configurations is essential and having Workday certification, especially in functional areas like Talent Management or Compensation Management, is highly preferred.

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How does collaboration work in the Senior HCM Workday Analyst role at ModSquad?

In the Senior HCM Workday Analyst role at ModSquad, collaboration is key. You'll partner with the People Team, Finance and Payroll teams, and IT to ensure a smooth implementation of Workday. The role emphasizes teamwork as you work alongside various internal partners to identify opportunities for enhancements and improvements, ensuring that everyone is aligned and informed throughout the process.

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What skills are necessary for success as a Senior HCM Workday Analyst at ModSquad?

Success as a Senior HCM Workday Analyst at ModSquad requires excellent verbal and written communication skills, the ability to engage with internal clients and translate their needs into effective solutions, and strong analytical thinking. Additionally, you should have a proactive attitude and be adaptable to changing priorities while effectively managing teams and project tasks.

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What is the work environment like for a Senior HCM Workday Analyst at ModSquad?

The work environment for a Senior HCM Workday Analyst at ModSquad is fully remote and collaborative. You will be part of a dynamic and diverse team that values knowledge sharing and innovation. Your input will help drive successful project outcomes and enhance the overall HR tech stack, all while enjoying the flexibility of remote work.

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Common Interview Questions for Senior HCM Workday Analyst (4596)
Can you describe your experience with Workday HCM and how it will benefit your role as a Senior HCM Workday Analyst?

In your response, detail your years of experience with Workday HCM, highlighting specific projects where you've successfully implemented or optimized HCM modules. Discuss how this experience aligns with the duties outlined in the job description, showcasing your understanding of project management and teamwork in driving successful outcomes.

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How do you approach gathering and analyzing business requirements for HCM solutions?

Your answer should outline a structured approach to gathering business requirements, such as conducting interviews with stakeholders, using surveys, or analyzing existing documentation. Emphasize your ability to translate these requirements into actionable specifications and how this method ensures that the solutions you implement are aligned with business objectives.

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What best practices do you follow when configuring Workday HCM modules?

Discuss the importance of thorough testing, understanding stakeholder needs, and adhering to data privacy regulations. Mention how you ensure system compliance and the significance of designing user-friendly interfaces, which ultimately leads to better user adoption and project success.

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Tell us about a challenge you faced in a previous HCM project and how you overcame it.

Share a specific example of a challenge, such as a tight deadline or conflicting stakeholder needs. Emphasize how your problem-solving skills, adaptability, and collaborative approach led to a positive resolution, ensuring project success and stakeholder satisfaction.

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How do you ensure that your Workday HCM implementations remain compliant with data privacy regulations?

Explain your understanding of data privacy regulations relevant to HCM systems and how you incorporate compliance measures into every stage of the project. Discuss your experience in configuring security roles and permission sets while collaborating with stakeholders to ensure alignment with company policies.

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What strategies do you use to train end-users on new HCM systems like Workday?

Share your approach to training, such as developing user guides, conducting workshops, or offering one-on-one sessions. Emphasize the importance of tailoring training methods to different audience types, enhancing user confidence and ensuring successful system adoption.

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How do you handle project management when overseeing multiple HCM initiatives simultaneously?

Talk about your organizational and prioritization skills, and how you use project management tools to keep track of tasks and deadlines. Also, share the importance of effective delegation and regular communication with team members to ensure all projects are running smoothly.

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What keeps you motivated in a role as a Senior HCM Workday Analyst?

Discuss your passion for continuous learning in HR technology and how you stay updated with the latest Workday features. Emphasize the joy of solving complex problems and the satisfaction of seeing the tangible impact of your work on organizations and their employees.

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How do you maintain strong communication with various stakeholders during an HCM implementation?

Address the necessity of regular updates, meetings, and feedback sessions with stakeholders throughout the implementation process. Highlight your commitment to ensuring transparency, gathering feedback, and fostering collaboration to mitigate issues before they escalate.

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What innovative improvements have you suggested in your previous roles as an HCM Analyst?

Provide examples of innovative ideas you've proposed that significantly improved an organization's HR processes or technology stack. Discuss the thought process behind these suggestions, how you brought them to fruition, and the measurable impact they had.

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ModSquad is a global digital company offering engagement services based in America and currently has over 10,000 moderators in its network.

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DATE POSTED
March 13, 2025

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