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Engineering Manager - NALA

💙 Our mission

At NALA, we're building payments for the Next Billion. This means transforming how money moves into Africa, Asia and beyond. By building cutting-edge payment solutions, we’re simplifying financial transactions for individuals and businesses alike—helping them thrive in a global economy.

We’re driven by innovation, community, and the belief that everyone deserves access to reliable, efficient, and affordable financial services. If you’re passionate about creating meaningful change and shaping the future of fintech in Africa and Asia, join us and be part of a team that's revolutionising financial empowerment on a global scale.

🎯 Your responsibilities in this role

At NALA, our team, as well as our product, is scaling up rapidly. Within the 2 years, our team has grown by nearly 250%, and as we start to expand our product, we focus on building new revenue lines. This will be to join one of our squads either on the NALA squads. You'll be responsible for supporting and developing a cross-functional squad of Engineers whilst collaborating with the Product Managers.

  • Work closely with engineers to architect and develop the best technical design and approach
  • Be a key technical contributor to the team by this, we mean, please expect to get your hands dirty with coding as you build high-quality products for NALA
  • Manage the day-to-day activities of the engineering team within an Agile/Scrum environment
  • Help individuals reach their professional goals through coaching and regular 1:1s and mentor them on right training courses, conferences, and potential stretch projects to pave the way for career progression
  • Develop a high-performing engineering team by managing performance and providing constructive feedback regularly to the team
  • Build a strong team and provide support in hiring new engineers to the team
  • Report status of development, quality, operations, and system performance to management regularly
  • The approximate role split:
    • 20% Direct line management (approx 5-6 reports)
    • 60% Building engineering culture/processes, managing work with other EMs and Product
    • 20% Hands-on ie System design/writing code

⚒️ Our Tech Stack

  • Services are written in Go, deployed in AWS ECS and communicate with our app with gRPC
  • Our app is written in Dart with Flutter and available on both Android and iOS
  • Our back-office / and Rafiki's customer facing web app is written in Typescript/React
  • We use Postgres, kafka, redis and vault
  • We use and leverage AWS as much as possible and we manage it with Terraform
  • We write unit and integration tests, do code reviews and deploy multiple times a day
  • We use Agile frameworks and also use Jira to manage

🔥 Must have job requirements

  • Have 8+ years of Engineering experience with at least 2 years experience managing high-performing engineers
  • Empathetic leadership style and care deeply about helping others achieve their goals
  • Have hands-on experience with Go
  • Experience in building complex, scalable, and high-performance products, taking them from idea inception stage through to full development life cycle
  • You have experience working asynchronously with global teams using tools like Slack/Teams/Jira as well as other modern communication systems
  • Strong time management skills and ability to work on concurrent assignments with different priorities
  • Proven results-oriented person with a strong business and technical vision
  • Passionate about our product and the mission that we are on
  • Fluent in written and spoken English

💪 Nice to have job requirements

  • You have experience working in Fintech and Payments
  • You have experience working in a tech startup
  • Experience in infosec
  • Experience in creating robust, well-polished and documented server-to-server APIs for customers access (E.g. REST/GraphQL)

➡️ Interview Process

If successful you will be selected for our interview process which has 4 stages:

  • [30mins] Interview with the Talent Team
    • This is our initial touchpoint. We're keen to understand your motivations and experiences better. As a tip, reflecting on why you applied for this role and being familiar with your application responses will be beneficial.
  • [1 hour] Coding Challenge
    • You’ll complete a pair programming exercise live, with two of our engineers.
  • [1.5 hour] Architecture Interview
    • You’ll solve an architecture challenge with two of our Engineering Managers. As well some behavioural questions on how you manage a team.
  • [30 mins] Interview with the CTO or Hiring Manager
    • The final interview will involve speaking with the CTO about your motivation for the role and will be a great opportunity to ask any questions you have about the business.
  • References
    • We conduct reference checks as standard for all of our hires at NALA.
  • Decision
    • We’ll aim to come back to you with a timely decision and feedback on your overall interview process.

⭐️ Benefits

UK - In Office

  • 27 Days Off Plus UK Bank Holidays: Take the time to decompress. Working at a startup is hard!
  • Birthday Leave: Celebrate your special day with a bonus day off to take off in that month.
  • Enhanced Parental Leave - We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period).
  • Global Workspace: Get access to WeWork locations worldwide.
  • Learning Budget: Fuel your growth with $1000 annually for learning and development.
  • Sarabi: Themed snacks and Friday lunch focused on building great working relationships with the team.
  • Monthly Socials: Join fun social events every month for great times.
  • Free Coffee: Enjoy barista-style coffee at your fingertips.

Europe Remote (Must be within GMT +3)

  • 35 Days Off including your local bank holidays: Take the time to decompress. Working at a startup is hard!
  • Birthday Leave: Celebrate your special day with a bonus day off to take off in that month.
  • Enhanced Parental Leave - We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period).
  • Learning Budget: Fuel your growth with $1000 annually for learning and development.

What You Should Know About Engineering Manager - NALA, NALA

At NALA, we're on an exciting journey as we seek an Engineering Manager to lead and inspire our talented team. If you have a passion for tech and a knack for building high-performing squads, this could be the perfect opportunity for you! In this role, you'll be at the forefront of driving innovation in our payments platform aimed at empowering individuals and businesses across Africa and Asia. Your responsibilities will revolve around managing a cross-functional team of engineers, collaborating closely with product managers, and diving into hands-on coding as you architect and develop cutting-edge designs. With a focus on nurturing talent, you'll conduct regular one-on-ones, guide your team in achieving personal goals through coaching, and streamline processes within an Agile/Scrum environment. As an influential technical contributor, you’ll not only guide engineering culture but also report on our system's performance to our management regularly. At NALA, we value empathetic leadership and are looking for someone who truly cares about the growth of their team. If you're excited about working in a collaborative and dynamic startup environment, helping to build the next generation of payment solutions, we’d love to hear from you! Come join us and be a part of transforming financial transactions on a global scale!

Frequently Asked Questions (FAQs) for Engineering Manager - NALA Role at NALA
What are the main responsibilities of the Engineering Manager at NALA?

The Engineering Manager at NALA plays a crucial role in guiding a high-performing team by managing day-to-day activities within an Agile/Scrum framework, supporting engineers in their growth, and actively participating in the development process. You’ll partner with product managers to ensure that innovative solutions are architected and designed effectively, while also being hands-on with coding and system design.

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What qualifications are required for the Engineering Manager position at NALA?

To qualify for the Engineering Manager position at NALA, candidates should possess at least 8 years of engineering experience, with a minimum of 2 years in a managerial capacity overseeing high-performing teams. A background with Go as well as experience in building complex, scalable products through full development cycles is essential. Strong communication skills and a results-oriented mindset are also vital in this role.

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What does the interview process look like for the Engineering Manager role at NALA?

The interview process for the Engineering Manager position at NALA consists of four stages. This includes an initial interview with the Talent Team, followed by a coding challenge in a live pair programming setting. Then, you'll participate in an architecture interview to discuss team management and technical problem-solving skills. Finally, a conversation with the CTO or Hiring Manager will further explore your motivation for the role and your fit for NALA's mission.

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What engineering practices are emphasized at NALA for the Engineering Manager role?

At NALA, we emphasize Agile methodologies and a culture that supports collaboration, continuous improvement, and regular feedback. The Engineering Manager is expected to facilitate a productive and engaging environment, implementing best practices such as code reviews and writing tests to ensure high-quality development outputs. The ability to manage and report on systems performance is also fundamental to this role.

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What benefits can an Engineering Manager expect while working at NALA?

As an Engineering Manager at NALA, you can look forward to a range of benefits. If based in the UK, enjoy 27 days off plus bank holidays, enhanced parental leave, a generous learning budget for professional development, and access to WeWork locations globally. If you're remote in Europe, enjoy 35 days off along with similar benefits. Birthday leave and monthly social events are also part of our commitment to work-life balance and team culture.

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Common Interview Questions for Engineering Manager - NALA
How do you manage a team with diverse skill sets as an Engineering Manager?

When managing a team with diverse skill sets, it’s crucial to encourage peer learning and mentorship. As an Engineering Manager, recognizing each member's strengths allows for effective delegation of tasks. Promoting an inclusive environment where ideas are freely shared fosters innovation, helping the team capitalize on varied perspectives.

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Can you describe your experience with Agile methodologies in team management?

In my previous roles, I've extensively implemented Agile methodologies to enhance productivity. I promote transparent communication and regular feedback loops, which help the team stay aligned with project goals. Daily stand-ups and sprint reviews have become integral parts of our workflow, ensuring that everyone is on the same page and can address challenges effectively.

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What approaches do you take to encourage professional development within your team?

Encouraging professional development involves regular one-on-one meetings to discuss each engineer's goals. I advocate for continuous learning through training sessions, workshops, and allocated budgets for courses. Creating opportunities for team members to lead projects or present findings can also significantly enhance their competencies.

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How do you balance managerial duties with hands-on coding as an Engineering Manager?

Balancing managerial duties with hands-on coding requires effective time management and prioritization skills. I set aside specific times for coding while ensuring I’m available for my team whenever they need guidance. This allows me to remain engaged with the technical aspects of our projects while still fulfilling my leadership responsibilities.

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What is your strategy for resolving conflicts within your engineering team?

Conflicts can be constructive if addressed properly. My strategy involves providing a safe space for team members to voice their concerns and facilitating open dialogue. I encourage collaborative problem-solving and ensure that personal growth is prioritized over team hierarchy, fostering a supportive environment.

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How do you ensure that your team maintains high coding standards?

Maintaining high coding standards requires establishing clear guidelines for code quality and consistency. I advocate for thorough code reviews and automated testing as part of our development process. Moreover, ongoing training sessions help reinforce best practices, ensuring that every team member adheres to our coding standards.

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Can you give an example of a challenging engineering project you've managed?

One challenging project involved transitioning a legacy system to a microservices architecture. The key was orchestrating cross-team collaboration, which I facilitated through regular sync meetings. As we encountered roadblocks, I ensured transparency in communication, allowing for quick resolutions and ultimately delivering a robust solution.

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What technical skills do you bring to the Engineering Manager role?

I bring extensive experience in software development, specifically with Go, which aligns well with NALA's tech stack. Additionally, I have a strong understanding of systems architecture and API design, ensuring that I can contribute technically while leading the team. My familiarity with Agile practices also enhances my capability in this role.

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How do you measure the success of your engineering team?

Measuring success goes beyond just project delivery. I evaluate team health through metrics like code quality, the efficiency of workflows, and team satisfaction scores. Regular feedback sessions are held to gauge individual performance and find areas for improvement, ensuring we continue to evolve and excel.

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What are your long-term goals as an Engineering Manager?

My long-term goals as an Engineering Manager include cultivating a robust engineering culture where innovation thrives, and building a team of future leaders in tech. I'm dedicated to supporting personal and professional growth and aim to contribute strategically to aligning engineering successes with NALA's mission and vision.

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NALA is a money transfer app that enables you to make secure and reliable payments from the UK to Africa Kenya, Uganda, Tanzania, Ghana and Rwanda. The company is headquartered in London, United Kingdom.

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Full-time, remote
DATE POSTED
April 15, 2025

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