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Coordinator, Category Management (UP&E) - job 1 of 2

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Universal Products & Experiences Overview:

Universal Products & Experiences (UP&E) globally drives the expansion and elevation of NBCUniversal’s iconic collection of brands, intellectual properties, characters, and stories based on the company’s extensive portfolio of properties created by Universal Pictures, Illumination, DreamWorks Animation and NBCUniversal Television and Streaming. The division executes this through innovative physical and digital products, engaging retail and product experiences across our expansive global theme park destinations (for both owned and 3rd party IP), location-based venues, e-commerce product platforms, and retailers around the world. Along with global brand strategy and creative, UP&E’s three lines of business include Consumer Products, Games and Digital Platforms, as well as Theme Parks Products & Retail. UP&E is a division of Universal Destinations & Experiences, part of NBCUniversal, a subsidiary of Comcast Corporation. https://www.universalproductsexperiences.com/

Universal Products & Experiences is committed to attracting and retaining a diverse workforce of the highest caliber. We are committed to fostering equitable and inclusive environments that honor the experiences, perspectives, and uniqueness of each colleague.

It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by applicable law.

Job Description

The Coordinator, Merchandise on Demand will support the growth of the existing MOD business, currently live on multiple online marketplaces. This candidate will be responsible for the end-to-end process of uploading finished and approved designs onto various sales channels. Working alongside the Associate Manager, the Coordinator will interface with multiple support teams to ensure that the monthly roadmap is managed and processed appropriately. This position will work closely with cross functional partners including Retail Sales and Marketing, Brand Merch, Creative Design, Copy, MOD Operations, Accounting and Analytics.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $47,840 - $60,320

Qualifications

Responsibilities:

  • Ensure that all designs in the monthly roadmap are uploaded to the appropriate sales channel and meet the product listing requirements set forth by each retailer
  • Create and maintain the live to date Master List in Excel, which includes product detail information (e.g., price and SKU) and design detail information (e.g., attributes and upload date)
  • Manage and track all sample needs for account exclusive programs as well as social media campaign requests
  • Participate in departmental and team meetings, provide weekly status updates on any challenges that may arise in executing deliverables
  • Works with external account team contacts to find system efficiencies or help solve for system challenges
  • Provide back-end administrative support to the team, as needed

Basic Qualifications:

  • 1+ years of experience in E-commerce, Retail or Consumer Products industry
  • Intermediate-level in Microsoft Excel and a willingness to learn retailer-specific tools and portals
  • Strong attention to detail with the ability to manage multiple projects in a fast-paced environment.

Required Education:

  • High school Diploma or equivalent

Preferred Education:

  • Bachelor's Degree or equivalent

Additional Requirements:

  • Travel may be required
  • Perform other related duties as assigned to support the needs of the team
  • Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

$54080 / YEARLY (est.)
min
max
$47840K
$60320K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Coordinator, Category Management (UP&E), NBCUniversal

Join NBCUniversal as a Coordinator in Category Management for Universal Products & Experiences (UP&E) and be part of a team that thrives on innovation and creativity! In this exciting role, you’ll be responsible for overseeing the end-to-end process of uploading finished designs to various online sales channels, ensuring every product shines bright. Collaborating with cross-functional partners including Retail Sales, Marketing, and Creative, your knack for organization and detail will help streamline our monthly roadmap and manage product listings effectively. You'll maintain a live Master List in Excel, tracking important details like price and SKU, while also coordinating sample needs for unique account programs. This position not only offers the chance to work in a fast-paced, dynamic environment but also provides an opportunity to grow your career with a respected leader in entertainment. With office days set at a minimum of three times a week, you’ll find the perfect balance between collaboration and flexibility. And as part of the NBCUniversal family, enjoy a range of benefits from medical and dental insurance to tuition reimbursement and discounts on exciting experiences. If you have at least a year of experience in e-commerce or retail and possess strong attention to detail, we would love to welcome you aboard to conquer the world of merchandise on demand together!

Frequently Asked Questions (FAQs) for Coordinator, Category Management (UP&E) Role at NBCUniversal
What are the key responsibilities of the Coordinator, Category Management role at NBCUniversal?

As a Coordinator in Category Management at NBCUniversal, you'll support the growth of the Merchandise on Demand business by managing the complete upload process of product designs to sales channels, ensuring compliance with retailer requirements. You will also create and maintain a detailed Master List, manage sample needs for account exclusive programs, and interface with various teams to keep project timelines on track.

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What qualifications and skills are needed for the Coordinator, Category Management position at NBCUniversal?

To be successful as a Coordinator in Category Management at NBCUniversal, candidates should ideally have over a year of experience in e-commerce, retail, or consumer products. Proficiency in Microsoft Excel is essential, along with strong organizational skills to manage multiple projects efficiently. Attention to detail and the ability to thrive in a fast-paced environment are also crucial for this role.

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Is there any travel required for the Coordinator, Category Management position at NBCUniversal?

Yes, the Coordinator, Category Management role at NBCUniversal may require some travel. The specifics would be discussed during the hiring process, but flexibility and an eagerness to engage with external partners will be advantageous in this role.

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Can you describe the company culture at NBCUniversal for the Coordinator, Category Management role?

NBCUniversal prides itself on its inclusive and diverse workplace culture, supporting employees from all backgrounds to express their unique perspectives. As a Coordinator in Category Management, you’ll find an environment that encourages collaboration, innovation, and mutual respect among colleagues, reflecting the company’s mission to create content that resonates with diverse audiences.

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What benefits are offered to the Coordinator, Category Management position at NBCUniversal?

As a member of the NBCUniversal team in the Coordinator, Category Management position, you’ll enjoy comprehensive company-sponsored benefits, including medical, dental, and vision coverage, a 401(k) plan, paid leave, tuition reimbursement, and numerous discounts on exciting experiences within the NBCUniversal portfolio.

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Common Interview Questions for Coordinator, Category Management (UP&E)
How do you prioritize tasks when managing multiple projects in the Coordinator, Category Management role?

In the Coordinator, Category Management position, it's crucial to assess project deadlines and importance. Use tools like to-do lists or project management software to keep track of tasks. Communicating with your team for updates can also help you identify urgent tasks and allocate your time effectively.

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Can you discuss your experience with e-commerce platforms relevant to the Coordinator, Category Management position?

In discussing your e-commerce experience, highlight specific platforms you’ve worked with—mention any relevant tools or technologies used in uploading products, managing inventory, or tracking sales performance. Emphasize how this experience will translate into successfully managing the merchandise upload process at NBCUniversal.

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What steps do you take to ensure compliance with product listing requirements?

To ensure compliance with product listing requirements, I would first study the guidelines provided by the retailer. Then, I would maintain a checklist for each listing, ensuring all elements—such as images, descriptions, SKUs, and pricing—are aligned with the specific requirements before submission.

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How do you handle challenges when working with cross-functional partners?

When challenges arise with cross-functional partners, I believe in open communication. Discussing issues promptly and collaboratively seeking solutions helps bridge any gaps. Building strong relationships with team members also fosters a positive working dynamic that can alleviate challenges.

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What analytical tools or methods do you use to track product performance?

I utilize tools such as Excel for data analysis, including pivot tables and graphs to track product performance over time. Familiarity with other analytics software is also beneficial. Consistent reporting helps adapt strategies based on performance insights, ensuring we meet sales goals.

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Can you provide an example of how you have improved a process in your previous roles?

In a previous position, I noticed that our product upload process was cumbersome. I proposed a standard operating procedure that streamlined the steps involved, resulting in a reduction in time spent on uploads and fewer errors. This initiative enhanced overall team efficiency.

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How have you contributed to a team-focused environment in past jobs?

In my past roles, I have always prioritized teamwork by fostering open communication and sharing feedback promptly. I often volunteered to lead group discussions and encouraged my teammates to voice their ideas and concerns, creating a supportive and collaborative team atmosphere.

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How do you keep yourself organized while managing deadlines in a fast-paced environment?

Staying organized in a fast-paced environment requires maintaining a prioritized list of tasks and setting personal deadlines. I also use digital tools like calendar apps for reminders, which helps me stay on top of deadlines and ensures I allocate sufficient time for each project.

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How do you approach learning new tools or systems required for retail and e-commerce?

When learning new tools or systems, I adopt a hands-on approach. I spend time exploring features and functionalities and leverage online resources or training sessions. Learning collaboratively with colleagues can also provide valuable insights into best practices.

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What motivates you to pursue a career in category management within a leading company like NBCUniversal?

My motivation stems from a passion for the intersection of retail and entertainment. Working for a company like NBCUniversal allows me to contribute to amazing brands and products while developing my skills in category management. The dynamic nature of this industry fuels my enthusiasm to create unique consumer experiences.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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