Technical Campaign Manager, Programmatic Sales Operations

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBCUniversal’s Advertising Platforms & Operations team is responsible for the product development, project management, and day-to-day operations of NBCUniversal’s full advertising technology suite. The division services both internal and external customers in support of NBCUniversal’s $8B annual advertising business.

The Programmatic Ad Operations team within Business Operations & Services is a close-knit, fast-paced team tasked with executing all programmatic guaranteed and private marketplace deals domestically and globally. The Programmatic Sales Operations Campaign Manager is responsible for overseeing the lifecycle of a programmatic deal. This involves deal creation, revisions and ensuring digital assets remain in-spec throughout the entirety of the flight.

The Programmatic Sales Operations team works side-by-side with the planning and sales team to ensure that advertising campaigns run smoothly and exceed client expectations. We are looking for a detail-oriented, technically savvy, problem solver with superior customer service skills and leadership qualities to join our team.

Responsibilities:

• Identifying technical issues with bids for guaranteed and non-guaranteed deal types, and working with appropriate cross-functional teams to find a timely resolution
• Lead live troubleshooting calls with clients, alongside Campaign Manager counterpart
• Attend weekly POD meetings to ensure sales, planning, and operations are in lockstep
• Setup regularly cadenced reporting to identify trends amongst creative failures within various ad distributors/ DSPs
• Must seek to gain knowledge within the Programmatic ecosystem to better support our internal and external partners
• Direct interaction with Programmatic Sales Team and Clients to ensure campaign fulfillment
• Advanced knowledge on programmatic deal setup within various SSPs, such as FreeWheel and Google Ad Manager
• This role is specifically managing the Sports Programmatic business and will support sports live events inclusive of weekends.
• Must be self-motivated and able to work independently as well as part of a team
• Ability to multitask and efficiently manage priorities is critical
• Must be organized and detail oriented with great attention to accuracy

• Bachelor's degree or equivalent experience
• 2+ years of experience in Digital Sales Operations
• Understanding of programmatic advertising ecosystem

Eligibility Requirements:

• Must have unrestricted work authorization to work in the United States
• Desire to work in the entertainment media industry, which requires availability during weekends if we are supporting a live event
• Must be 18 years or older

Desired Characteristics:

• Excellent client relationship & interpersonal skills
• Prior experience trafficking in DSP and/or SSP
• Interest in DSP nuances a plus
• Fluency in the language of digital media: impressions, CTR, CPMs, eCPMs, etc.
• Keen problem-solving and troubleshooting abilities
• Strong verbal/written communication skills and the ability to prioritize tasks
• Detail-oriented and ability to thrive in a fast-paced environment

Additional Information: 

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.  

Salary range: $70,000 - $90,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].