Salesforce Business Architect, Commercial Strategy

As a Salesforce Business Architect at NeuraFlash, your primary responsibilities include collaborating with CxO-level customers to design strategic roadmaps that yield desired business results. You'll lead client engagements, facilitate workshops, and support clients in embracing innovative digital strategies. By leveraging your industry knowledge and collaborating with our delivery team, you'll help align business processes with technology solutions tailored to specific industry needs. This role emphasizes relationship building and requires you to facilitate a user-centric approach to decision-making.

To be considered for the Salesforce Business Architect role at NeuraFlash, candidates should have 5-7 years of experience in Business Management, Strategy, or Transformation consulting. A strong background in Go-to-Market optimization or Revenue Operations is essential. You'll need excellent collaboration and communication skills, as well as experience with digital innovation and business process redesign to effectively lead and support client initiatives.

Yes! At NeuraFlash, we offer flexibility in your work location. If you are based in British Columbia or Ontario, you can work remotely as a Salesforce Business Architect. Our culture embraces both remote and in-person collaboration, ensuring that whether you’re at home or in one of our hub locations, you’ll stay connected with our amazing team.

NeuraFlash is committed to fostering your professional growth. As a Salesforce Business Architect, you’ll have the opportunity to lead innovative projects and collaborate with industry experts, allowing you to sharpen your skills and expand your knowledge in AI and digital transformation. Additionally, we value feedback and encourage suggestions from our team members, creating a collaborative environment that supports continuous learning and development.

NeuraFlash stands out as an employer through our dedication to reshaping the future of business with cutting-edge AI solutions. We were selected as Salesforce’s exclusive partner for the private beta of Agentforce, cementing our position as pioneering innovators. Our culture emphasizes collaboration, creativity, and celebration of achievements, making us an exciting place for motivated professionals looking to make a real impact.

When answering this question, focus on your enthusiasm for AI and digital transformation, and how NeuraFlash's commitment to innovation aligns with your career goals. Discuss specific aspects of the job description that excite you, such as working with CxO-level clients or utilizing your expertise in strategic roadmaps.

To answer this effectively, choose a project where you demonstrated leadership and strategic thinking. Highlight your role in the project, the challenges faced, and how you collaborated with various stakeholders to achieve positive outcomes, particularly in areas related to business strategy and technology solutions.

Explain your methodology clearly, emphasizing the importance of understanding client needs, performing thorough industry research, and utilizing data-driven insights. Illustrate your approach to creating experience-led strategies that align with both business goals and user needs.

Discuss specific instances where you contributed to Go-to-Market strategies. Highlight your analytical skills, collaboration with cross-functional teams, and how your input led to performance improvements in sales or market entry.

Mention your familiarity with industry-standard methodologies like Design Thinking, Human-centered design, and any specific tools you have used to facilitate workshops or design strategies. Provide examples of how these methods have led to successful outcomes.

Share your approach to navigating uncertainty by utilizing your analytical skills, creativity, and collaboration with team members. Highlight your ability to synthesize available information and make well-informed decisions while involving stakeholders in the process.

Tell a story about how you established trust and rapport with executive clients. Focus on your communication style, how you listened to their needs, and how you demonstrated value through actionable insights and results in previous roles.

Discuss common challenges such as resistance to change, aligning teams with a new digital strategy, or maintaining customer focus. Explain your experience in addressing these challenges pragmatically and how your skills as a Salesforce Business Architect can help overcome them.

Emphasize the importance of understanding the customer experience as critical to achieving business outcomes. Provide examples from your past where adopting a customer-centric mindset led to success and how this aligns with NeuraFlash’s vision of delivering impactful solutions.

Talk about your practices for evaluating and iterating on strategies based on data analysis, team feedback, and client outcomes. Stress that continuous improvement is a collaborative process and share examples of how you’ve adapted strategies to improve effectiveness.