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Intern Analyst CS

Job Description

In the Customer Success area, you will support the clients in the daily management, participate in moments of gathering input on their business needs and be involved in the analysis and interpretation of client information in the decision-making process. You will respond to basic customer requests and will support the tutor during the client presentation.

You will acquire skills related to the FMCG and distribution market, familiarize yourself with the most advanced tools and the main metrics for the analysis.

 

RESPONSIBILITIES:

  • Support Customer Success executives in analyzing in-market data, studying results, and summarizing insights in emails, reports, and slides
  • Manage basic client requests
  • Deliver insights on FMCG/retail phenomena and consumer behaviors
  • Be point of contact and interface with several company departments, in order to be a collector among them and the clients 
  • Prepares and delivers quantitative analysis and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations. Proposes calculation of Quantified Business Opportunity.

 

A LITTLE BIT ABOUT YOU:

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with colleagues matters to you, and that motivates you to sift through data for a new angle; with experience and using the most advanced tools you will become fast and agile in this. You can identify the narratives behind numbers, and you’re always looking for what’s next.

  • Degree in Management, Economics, Marketing, Statistics, Information Management
  • Native in Italian and good level of English
  • Excellent analysis and numerical reasoning skills
  • Excellent interpersonal and teamwork skills
  • Interest in the consumer goods market
  • Knowledge of Office Packages (Excel, PowerPoint)

 

What we can offer: 
•    Work in dynamic environment engaging with local and global companies. 
•    Benefits & flexible working hours, hybrid work options. 
•    Internal trainings will be provided together with detailed onboarding agenda.  
•    Access to learning platforms
•    Staff and team events 
 

 

#LI-FC

#Hybrid

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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Average salary estimate

$21000 / YEARLY (est.)
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$18000K
$24000K

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What You Should Know About Intern Analyst CS, NielsenIQ

At NIQ in Milano, we're looking for a passionate Intern Analyst CS to join our vibrant Customer Success team. This is an exciting opportunity where you can immerse yourself in the dynamic FMCG and distribution market while supporting our clients daily. As an Intern Analyst, your role will involve diving deep into client information, analyzing in-market data, and collaborating with various departments to gather insights that drive decision-making. You'll get hands-on experience preparing concise reports and presentations that tell compelling stories through numbers. You'll also handle basic client requests, ensuring a smooth flow of communication between clients and our team. We love curiosity, so expect to keep your ears open for the latest market trends and consumer behaviors! If you have a knack for organization, can juggle responsibilities effectively, and are eager to learn, this internship is the perfect fit for you. At NIQ, you'll benefit from flexible working hours, comprehensive training, and the opportunity to work with cutting-edge analytical tools. Join us in delivering the Full View™ of consumer intelligence to our clients and uncovering new growth pathways. If you're ready to kickstart your career in analytics and customer success, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Intern Analyst CS Role at NielsenIQ
What are the primary responsibilities of an Intern Analyst CS at NIQ?

As an Intern Analyst CS at NIQ, you'll primarily support Customer Success executives by analyzing market data, managing basic client requests, and delivering insightful presentations. Your work will involve summarizing key insights from data, interacting with clients to gather their needs, and assisting in the preparation of quantitative analyses that highlight consumer behaviors in the FMCG market. This is a fantastic opportunity to gain practical experience while contributing meaningfully to our client relationships.

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What qualifications do I need to apply for the Intern Analyst CS position at NIQ?

To apply for the Intern Analyst CS position at NIQ, candidates should possess a degree in fields like Management, Economics, Marketing, Statistics, or Information Management. Additionally, being a native Italian speaker with a good command of English is essential. Strong analytical skills, effective time management, and a keen interest in consumer behavior and the FMCG market will also set you apart in the application process.

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What skills will I develop as an Intern Analyst CS at NIQ?

As an Intern Analyst CS with NIQ, you'll develop valuable skills in market analysis, data interpretation, presentation creation, and client communication. You'll become proficient in advanced analytical tools and metrics relevant to the FMCG and retail sectors, gain experience working collaboratively within teams, and enhance your ability to derive insights from numerical data. This internship will serve as a solid foundation for your career in analytics and customer success.

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How does NIQ support the development of its Intern Analyst CS?

NIQ is committed to the growth of its team members, including Intern Analyst CS. We provide comprehensive onboarding and internal training to equip you with the necessary skills to excel. You'll have access to learning platforms and opportunities for professional development. Our flexible work environment allows you to learn at your own pace, and regular team events ensure you feel integrated within the NIQ community.

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What is the work environment like for an Intern Analyst CS at NIQ?

The work environment for an Intern Analyst CS at NIQ is dynamic, collaborative, and inspiring. You'll engage with both local and global teams, working on real-time projects that impact consumer insights. NIQ embraces flexibility with hybrid work options, providing a balance between teamwork in the office and remote work. Our culture encourages innovation, teamwork, and a commitment to diversity and inclusion, making it an exciting place to start your career.

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Common Interview Questions for Intern Analyst CS
Can you describe your experience with data analysis?

When answering this question for the Intern Analyst CS position at NIQ, emphasize any relevant coursework or projects that involved data analysis. Discuss specific tools or software you've used, and how you've successfully interpreted data to drive insights. Highlight your analytical skills and your enthusiasm for uncovering narratives within data.

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How do you prioritize tasks when faced with multiple deadlines?

For this question, share specific strategies you use to manage your time effectively. Discuss how you assess the urgency and importance of tasks, and mention tools or techniques like to-do lists or project management apps. Always relate your answer back to how these strategies can be beneficial in a dynamic work environment like NIQ's.

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What interests you about the FMCG market?

In your answer, express genuine interest in the FMCG market and discuss trends that fascinate you, such as consumer behavior shifts or sustainability efforts. Relate these interests back to NIQ’s commitment to consumer intelligence, making it clear that you understand and appreciate the industry's complexities and opportunities for growth.

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How would you approach communicating complex information to a client?

Illustrate your ability to simplify complex data by using clear language and visual aids. Discuss the importance of knowing your audience's level of understanding and adapting your communication style accordingly. This is crucial for the Intern Analyst CS role at NIQ, where client interactions are key.

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Give an example of a time when you worked as part of a team.

Choose a specific instance that showcases your teamwork skills. Describe your role, the project’s objectives, and how you contributed to achieve a common goal. Focus on collaboration, communication, and any challenges you faced, then relate it back to the importance of teamwork in the Intern Analyst CS role.

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What tools are you familiar with for data analysis?

When discussing your familiarity with tools like Excel and PowerPoint, give specific examples of how you have used them in previous coursework or projects. Share any related software skills or analytical tools you have experience with, as this will demonstrate your readiness to get involved with the analytical aspects of the Intern Analyst CS role at NIQ.

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How do you stay updated on industry trends?

Express your proactive approach to industry research by mentioning resources you follow, such as professional networks, publications, or social media accounts relevant to FMCG. Highlight your curiosity and commitment to continuous learning, which are essential qualities for the Intern Analyst CS position at NIQ.

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Why do you want to intern at NIQ?

In this answer, connect your career goals with NIQ's mission and values. Mention specific aspects of their work in consumer intelligence and their focus on diversity and inclusion that resonate with you. This will demonstrate genuine enthusiasm for the Intern Analyst CS role and reflect your understanding of NIQ's impact in the industry.

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Describe a challenging situation you've faced and how you overcame it.

Share a specific challenge you've encountered, ideally related to teamwork, analysis, or communication. Explain the steps you took to resolve the issue, the outcome, and what you learned from the experience. This question is an opportunity to illustrate your problem-solving skills and resilience, qualities valued in the Intern Analyst CS role.

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What strengths do you bring to the Intern Analyst CS position?

Identify two or three of your strongest skills that align with the requirements for the Intern Analyst CS role at NIQ. Whether it's your analytical mindset, communication skills, or flexibility, point to how these strengths will help you contribute effectively to the Customer Success team. Tailor your answer to reflect the job description's core attributes.

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DATE POSTED
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