In the Customer Success area, you will support the clients in the daily management, participate in moments of gathering input on their business needs and be involved in the analysis and interpretation of client information in the decision-making process. You will respond to basic customer requests and will support the tutor during the client presentation.
You will acquire skills related to the FMCG and distribution market, familiarize yourself with the most advanced tools and the main metrics for the analysis.
RESPONSIBILITIES:
A LITTLE BIT ABOUT YOU:
Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with colleagues matters to you, and that motivates you to sift through data for a new angle; with experience and using the most advanced tools you will become fast and agile in this. You can identify the narratives behind numbers, and you’re always looking for what’s next.
What we can offer:
• Work in dynamic environment engaging with local and global companies.
• Benefits & flexible working hours, hybrid work options.
• Internal trainings will be provided together with detailed onboarding agenda.
• Access to learning platforms
• Staff and team events
#LI-FC
#Hybrid
Our Benefits
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
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At NIQ in Milano, we're looking for a passionate Intern Analyst CS to join our vibrant Customer Success team. This is an exciting opportunity where you can immerse yourself in the dynamic FMCG and distribution market while supporting our clients daily. As an Intern Analyst, your role will involve diving deep into client information, analyzing in-market data, and collaborating with various departments to gather insights that drive decision-making. You'll get hands-on experience preparing concise reports and presentations that tell compelling stories through numbers. You'll also handle basic client requests, ensuring a smooth flow of communication between clients and our team. We love curiosity, so expect to keep your ears open for the latest market trends and consumer behaviors! If you have a knack for organization, can juggle responsibilities effectively, and are eager to learn, this internship is the perfect fit for you. At NIQ, you'll benefit from flexible working hours, comprehensive training, and the opportunity to work with cutting-edge analytical tools. Join us in delivering the Full View™ of consumer intelligence to our clients and uncovering new growth pathways. If you're ready to kickstart your career in analytics and customer success, we can't wait to meet you!
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