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Growth Manager

Role: Growth Manager

Location: Remote within South Africa

Department: Marketing

About the Role 

At Nivoda, we are not just growing; we are scaling at an unprecedented pace. As Growth Manager, you will be at the forefront of this, increasing velocity of buyer acquisition and revenue up-sell. This role is not just about hitting targets; it’s about redefining what’s possible in the world’s largest diamond marketplace. 

You will be the architect of platform revenue by driving both performance and growth. Your primary focus will be on optimising customer acquisition and retention strategies for our most buyers across the Nivoda portfolio. This role is designed for a dynamic marketer who can blend data-driven decision-making with scrappy and creative acquisition tactics, ensuring that performance remains the priority as we expand our market presence. 

What You’ll Do: 

  • Own acquisition and funnel optimisation

    • Determine the demand generation strategy for the entire Nivoda portfolio, owning acquisition and conversion throughout the entire marketing funnel

    • Own all paid media spend, including SEM and social media advertising, and optimise for qualified pipeline conversion

    • Oversee all participation in industry events and trade publications

    • Own and execute a referral program to maximise referral based growth within our jewellers and suppliers

  • Create and execute an account based marketing strategy to convert top target accounts

    • Work in partnership with our sales team to coordinate outreach and optimise the sales cycle

    • Create and execute email marketing campaigns to target top accounts across various locations and products

    • When applicable, target top accounts in other ways, including direct mail advertising, localised events, in store advertising, and more 

  • Manage external resources

    • Oversee and act as the primary liaison between Nivoda and external agencies, freelancers, and consultants across the above initiatives

    • Ensure all external resources align with brand messaging, business goals, and quality standards

    • Negotiate contracts, manage budgets, and track performance to maximise ROI

Basic Qualifications: 

  • Bachelor’s degree in Marketing, Sales, Business, or a related field. 

  • 5+ years of experience in growth marketing, performance marketing, or a similar role, preferably in a B2B or marketplace environment

  • Proven track record of driving successful ABM and performance marketing campaigns with measurable outcomes

  • Strong analytical skills with proficiency in CRM tools, data analysis, and performance tracking

Preferred Qualifications: 

Experience in luxury goods, marketplaces, or the diamond industry 

  • Familiarity with location-based marketing strategies and tools

  • Strong understanding of brand-building principles alongside performance marketing tactics 

  • Excellent communication and project management skills, with the ability to work cross-functionally

Competencies: 

  • Strategic thinker with a focus on execution and results. 

  • Ability to balance performance-driven tactics with brand-building initiatives. 

  • Strong problem-solving skills and a proactive approach to overcoming challenges. 

  • Ability to manage multiple priorities in a fast-paced, high-growth environment. 


What Nivoda Offers:

  • Fast-paced and multinational working environment.

  • Collaboration with global teams offering diverse experiences and perspectives. 

  • The opportunity to be part of a hyper-growth scale-up.

  • Flexibility with remote working.

  • Generous holiday allowance.

  • Medical aid through Discovery

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What You Should Know About Growth Manager, Nivoda

Join Nivoda as a Growth Manager and be a driving force in our rapidly scaling diamond marketplace! In this exciting remote role, you'll take the lead in enhancing buyer acquisition and revenue growth strategies. At Nivoda, we're not just meeting targets; we're challenging the boundaries of what's achievable in the diamond industry. You will have the unique opportunity to optimize customer acquisition and retention across our diverse buyer portfolio. This position is perfect for a dynamic marketer who thrives on combining data-driven strategies with innovative outreach tactics. Your responsibilities will include owning the entire funnel optimization process, managing paid media initiatives, and spearheading demand generation strategies. You'll execute impactful referral programs, coordinate efforts with our sales team, and create targeted email marketing campaigns that engage top accounts. Collaboration is key! You'll also manage relationships with external resources, ensuring alignment with our brand messaging and business objectives while maximizing ROI. With a Bachelor’s degree in Marketing or a related field and at least 5 years of experience in growth or performance marketing, this role calls for an analytical, strategic thinker who is eager to drive results in a fast-paced environment. Embrace the chance to shape the future of Nivoda and contribute to our global footprint, all from the comfort of your home in South Africa.

Frequently Asked Questions (FAQs) for Growth Manager Role at Nivoda
What are the main responsibilities of a Growth Manager at Nivoda?

As a Growth Manager at Nivoda, you will be responsible for various key areas including acquisition funnel optimization, developing demand generation strategies for our entire portfolio, managing paid media spending, and executing referral programs. You'll also work closely with the sales team to enhance outreach and conversions while overseeing external resources and ensuring alignment with brand goals.

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What qualifications do I need to apply for the Growth Manager position at Nivoda?

To apply for the Growth Manager position at Nivoda, you should hold a Bachelor’s degree in Marketing, Sales, Business, or a related field, along with at least 5 years of experience in growth or performance marketing. Experience in B2B environments and a proven track record of successful marketing campaigns are highly desired.

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What skills are essential for a Growth Manager at Nivoda?

Essential skills for a Growth Manager at Nivoda include strong analytical abilities, proficiency in CRM tools, and the capability to handle data analysis for performance tracking. Excellent communication and project management skills are also crucial, along with a strategic mindset focused on achieving measurable outcomes in a fast-paced environment.

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What type of marketing tactics does a Growth Manager at Nivoda use?

A Growth Manager at Nivoda utilizes a blend of performance-driven marketing tactics and brand-building principles. This includes strategic account-based marketing (ABM) campaigns, email marketing, and managing paid social media advertisements. You'll be also involved in localized advertising and events to reach potential buyers effectively.

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What does Nivoda offer to its Growth Manager employees?

Nivoda offers a dynamic and fast-paced work environment, surrounded by global teams that provide diverse experiences. As a Growth Manager, you'll enjoy remote working flexibility, a generous holiday allowance, and comprehensive medical aid through Discovery. Joining Nivoda means becoming a part of a hyper-growth scale-up that values innovative thinkers.

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Common Interview Questions for Growth Manager
Can you describe a successful marketing campaign you managed in your previous role?

In responding to this question, highlight a specific campaign where you played a pivotal role. Detail the objectives, your strategic approach, the tools you utilized, and the measurable outcomes, such as increased conversions or ROI. Be sure to connect it back to how it aligns with the goals of a Growth Manager at Nivoda.

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How do you prioritize between brand-building and performance-driven marketing?

Discuss the importance of both aspects and explain how you balance them by setting clear goals for each project. Illustrate with examples of how you've integrated brand values into performance strategies, especially in a competitive environment like Nivoda.

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What strategies do you use for customer retention?

Share effective retention strategies like personalized email campaigns or loyalty programs. Highlight how you've measured the success of these strategies and how they have driven repeat business, which is crucial for a Growth Manager to enhance Nivoda's existing customer relationships.

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What analytics tools do you prefer for tracking marketing performance?

Mention specific tools you are proficient in, such as Google Analytics, CRM systems, or social media insights. Discuss how you leverage these tools to derive actionable insights, optimize future campaigns, and track the effectiveness of marketing initiatives aligned with Nivoda’s objectives.

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How would you approach building a demand generation strategy for Nivoda?

Elaborate on your step-by-step approach, starting from identifying target audiences to creating content and selecting appropriate channels. Emphasize how you would align your strategy with Nivoda’s goals to ensure maximum outreach and conversion.

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Can you provide an example of how you have driven team collaboration in your past roles?

Discuss a specific instance where you fostered teamwork, detailing the approaches you took to ensure everyone was aligned and contributing effectively to a marketing initiative. Highlight how such collaboration could enhance results for a Growth Manager at Nivoda.

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What techniques do you use to optimize paid media campaigns?

Explain techniques such as A/B testing, leveraging audience segmentation, and utilizing analytics to inform your decisions. Provide examples of your proven successes, emphasizing how these practices would contribute to driving performance at Nivoda.

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Describe a challenge you faced in a marketing project and how you overcame it.

Share a specific challenge, how it impacted the project, and the actionable steps you took to resolve it. Focus on what you learned and how overcoming that challenge has prepared you for the dynamic environment at Nivoda.

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What is your experience with referral marketing, and how would you implement it at Nivoda?

Discuss your background in referral programs, detailing specific strategies and the outcomes of your past implementations. Explain how you would tailor these strategies to fit Nivoda’s unique marketplace, maximizing overall growth.

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How do you stay updated with marketing trends and best practices?

Mention your strategies for staying informed, such as subscribing to industry newsletters, attending webinars, or networking with peers. Emphasize how your commitment to continuing education in marketing aligns with Nivoda's innovation-driven culture.

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Inclusive & Diverse
Dare to be Different
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Full-time, remote
DATE POSTED
April 4, 2025

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