Patient Care Technician-Float Pool Part Time Days

As a Patient Care Technician at Northwestern Medicine, your responsibilities will include providing direct patient care under the supervision of registered nurses. This includes assisting patients with daily activities such as personal hygiene, feeding, and monitoring vital signs. Additionally, you'll be engaged in the continuous safety observation of patients at risk, providing emotional support and basic comfort measures.

To qualify for the Patient Care Technician position at Northwestern Medicine, you need a High School Diploma or GED, a valid Healthcare Provider BLS (CPR) Certification, and either a CNA Certification or one year of clinical experience in a hospital setting. You must also obtain CPI Certification within 90 days of hire.

While direct experience as a Patient Care Technician is preferred, completion of a year in a clinical practicums from a certified nursing program can also qualify you for this role at Northwestern Medicine. We value candidates who are ready to learn and grow within our supportive healthcare environment.

The work environment for a Patient Care Technician at Northwestern Medicine is dynamic and supportive. You will be part of a collaborative team, working in different acute care settings as needed. Flexibility and adaptability are essential as you may float to different units throughout your shifts.

Patient Care Technicians at Northwestern Medicine are trained to use various patient monitoring technologies, including remote continuous video monitoring systems. This involves monitoring up to nine patients at a time and using devices that allow two-way communication to ensure patient safety and provide redirection for those at risk.

In a high-pressure environment, I prioritize staying calm and focused. I utilize effective time management techniques and rely on my training to address patient needs promptly, while also ensuring that I communicate clearly with my team to provide the best care possible.

I once cared for a patient who was anxious and uncooperative. I approached them with empathy, actively listened to their concerns, and used distraction techniques to help them feel more comfortable. Building rapport made a significant difference in their care experience.

The primary role of a Patient Care Technician is to assist nurses in providing direct patient care, ensuring patient safety and comfort. This includes attending to daily living needs and monitoring patients' physical and emotional well-being.

I prioritize tasks by assessing the urgency of patient needs first, adhering to care guidelines, and communicating with team members. Using a structured approach helps me manage my time effectively and deliver patient-centered care.

I possess strong communication and interpersonal skills, which help me connect with patients and team members. My ability to multitask and remain calm under pressure enables me to handle various responsibilities effectively, ensuring quality patient care.

I consistently monitor and maintain cleanliness in patient areas and follow sanitization protocols. I also stay vigilant for hazards and address any issues immediately, understanding that a safe environment is crucial for patient recovery.

Empathy is the most important quality for a Patient Care Technician. Understanding and genuinely caring for patients fosters trust and enhances their overall experience while receiving care.

I am proficient in computer and medical technology, which I use for documenting patient data, monitoring vital signs, and operating monitoring devices. Embracing technology helps me perform my duties efficiently and improve patient care.

If I witnessed a colleague not following safety protocols, I would address the situation immediately by reminding them of the guidelines. If the issue persists, I would escalate it to a supervisor to ensure patient safety is prioritized.

I handle communication with healthcare professionals by maintaining a respectful and collaborative approach. I ensure that I provide accurate and timely updates on patient status and listen carefully to their instructions, creating a team-oriented environment.