Manager, Sales Process & Productivity
Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
The Manager, Sales Process & Productivity will be responsible for optimizing sales workflows, driving operational efficiency, and enabling the sales team to achieve peak performance. The ideal candidate will collaborate with Sales, GTM Strategy and Ops, Enablement, and other cross-functional teams to refine processes, implement best practices, and enhance overall sales effectiveness.
Key Responsibilities:
Sales Process Optimization
- Analyze, refine, and document sales processes to improve efficiency and alignment with business goals
- Partner with sales leadership to identify bottlenecks and implement solutions that accelerate deal velocity
- Ensure sales processes are well-integrated within Salesforce and other technology tools
- Establish a framework for continuous process improvements, leveraging data insights and feedback
Sales Programs & Enablement
- Develop and refine programs that improve sales team effectiveness, including training and tool adoption
- Collaborate with Sales Enablement to ensure reps have the right resources, training, and knowledge to be successful
- Support change management initiatives related to new processes and systems
Technology & Tools Strategy
- Act as a key business stakeholder in the evaluation, adoption, and optimization of sales technology tools (i.e., Salesforce, Clari, Zoominfo, etc.)
- Work closely with BT, Sales Operations, and vendors to ensure sales tools align with business needs and drive efficiency.
- Influence the roadmap for sales technology by providing business requirements and advocating for improvements
- Ensure proper adoption and utilization of tools by the sales teams through enablement, training, and process integration
Cross-Functional Collaboration:
- Work closely with Sales, Marketing, and various operations team to ensure alignment on sales process strategies
- Partner with BT, Field Systems counterparts, and Sales to ensure business needs are met
- Support leadership with reporting, insights, and recommendations to improve sales processes and programs
Qualifications & Skills:
- 5+ years of experience in sales operations, revenue operations, or sales enablement roles
- Strong understanding of B2B sales process, methodologies, and best practices
- Hands-on experience with Salesforce and other sales technology tools (i.e. Clari, LinkedIn Sales Navigator, Zoominfo, etc)
- Experience developing and maintaining sales process documentation and policies
- Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights
- Strong project management skills with the ability to manage multiple initiatives simultaneously
- Experience working in high-growth, fast-paced SaaS or tech environments preferred
- Exceptional communication and stakeholder management skills
#LI-SC
#LI-Hybrid
Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
Average salary estimate
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At Okta, The World’s Identity Company, we are on a mission to empower everyone to safely use any technology they choose, wherever they are. As the Manager of Sales Process & Productivity, you will play a pivotal role in enhancing the sales team's efficiency and effectiveness. Imagine collaborating with passionate teams in San Francisco, Chicago, Bellevue, or Washington DC to optimize workflows, identify bottlenecks, and implement innovative solutions that facilitate faster deal closures. Your analytical skills will shine as you refine sales processes and harness data-driven insights, ensuring that our sales strategies align perfectly with our business goals. You’ll also get the chance to collaborate closely with Sales Enablement, ensuring our reps have all the necessary tools and training at their fingertips. In addition, you'll be a vital stakeholder in evaluating and optimizing the tools we use, shaping the way we work with Salesforce and other technologies. The dynamic environment here will keep you challenged, and you'll have the opportunity to make a real impact through cross-functional collaboration. We value your unique experiences and perspectives because they drive us to be better. If you’re excited about shaping the future of identity solutions at Okta, we would love for you to join us!
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Okta is a leading identity and access management company headquartered in San Francisco, California that is committed to allowing people to access applications on any device at any time, while still enforcing strong security policies.
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