Senior Data Operations Manager - job 1 of 2

As a Senior Data Operations Manager at Annalect, your primary responsibilities include implementing and customizing the Planit media planning platform for UK clients, managing the Planit team to enhance process efficiency, and delivering clear communication with stakeholders. You're expected to scope projects, define technical requirements, and ensure user satisfaction, all while maintaining a high standard of service for our clients.

To qualify for the Senior Data Operations Manager position at Annalect, candidates should have 3-5 years of experience in media agency or media systems. Strong knowledge of the UK media planning and buying process is essential, along with excellent communication skills and a solid understanding of Microsoft Excel functionalities. Technical proficiency in development and data visualization tools will also give candidates an added edge.

Annalect is committed to supporting a healthy work/life balance for its employees, including Senior Data Operations Managers. We offer flexible and hybrid working models designed to enhance individual motivation and productivity while reducing stress. This approach allows you to tailor your work schedule in a way that suits both team performance and personal well-being.

The Planit platform is Annalect's comprehensive media planning solution that captures, consolidates, and reports on local media activity. As a Senior Data Operations Manager at Annalect, you will be responsible for deploying Planit, ensuring its successful implementation and customization, and managing its various functionalities across accounts, ultimately facilitating timely and accurate data management for our clients.

The team culture at Annalect is dynamic, diverse, and collaborative, particularly for a Senior Data Operations Manager. The environment encourages open communication and values contributions from all members, fostering collaborative relationships and a spirit of innovation. As part of this team, you'll be surrounded by experts who share a passion for creating impactful data solutions and enhancing service quality.

In answering this question, highlight your years of experience in media planning, detailing specific campaigns you've managed or contributed to. Focus on how your knowledge of planning processes and marketplace dynamics equips you for the Senior Data Operations Manager position at Annalect.

Discuss your expertise in relevant technical areas such as MS Excel, databases, and media systems, emphasizing how these skills contribute to ensuring the successful implementation of the Planit platform. Prepare specific examples of how you've utilized these skills in past roles to solve problems or enhance efficiency.

Here, outline your method for prioritizing projects, allocating resources, and managing timelines. Explain your strategies for keeping stakeholders informed and ensuring alignment on objectives, ideally citing a past example where you successfully managed multiple projects.

Provide examples of scenarios where you've had to convey technical information clearly. Discuss your approach to using simple language, visual aids, or analogies to ensure comprehension among non-technical team members or stakeholders.

When answering this question, provide a specific example that showcases your problem-solving skills. Detail the challenge, the steps you took to analyze and resolve it, and the outcome. Emphasize your contribution and what you learned from the experience.

Discuss your practices for fostering good relationships with users, such as gathering feedback regularly and proactively addressing any issues. Provide an example of how you've implemented user feedback to improve platform functionality or user experience.

Highlight your UAT experience by detailing specific projects where you've been involved. Discuss how you approach testing, the criteria you use for evaluation, and how you ensure that new features meet user needs before deployment.

Demonstrate your commitment to professional growth by mentioning relevant resources you follow, such as industry publications, webinars, or forums. Share how you apply insights from these resources in your role, particularly in relation to advancements that could enhance Annalect's operations.

Discuss specific tools and methodologies you have used for reporting and data visualization, emphasizing how you ensure data accuracy and quality. Provide examples of insights you've derived from data and the impact they had on decision-making in past roles.

Reflect on the responsibilities of the Senior Data Operations Manager role and choose an aspect or several that resonate most with you. Explain why you believe this aspect is essential, and support your answer with a rationale grounded in your experience or vision for improving data operations.