Senior UX Designer - job 1 of 3

As a Senior UX Designer at OneTrust, your responsibilities will include leading user research efforts, shaping project goals, collaborating with cross-functional teams, crafting UX writing, and mentoring other design staff. You will advocate for user needs throughout the product development process and create meaningful experiences informed by direct feedback from customers.

To qualify as a Senior UX Designer at OneTrust, you should have a minimum of 5 years of experience in UX/UI design, with at least 1 year focused on B2B products. A strong portfolio demonstrating your design thinking and user research skills is essential, as well as experience in agile software development and familiarity with WCAG 2.1 AA standards.

OneTrust is committed to supporting your professional development as a Senior UX Designer through career advancement opportunities, mentorship, and resources such as company-paid privacy certification exams. You'll also have the chance to collaborate with a diverse team of professionals and participate in workshops and training sessions to enhance your skills.

The work culture at OneTrust for Senior UX Designers is flexible, collaborative, and innovation-driven. The company emphasizes the importance of teamwork, offers flexible remote work options, and encourages a healthy work-life balance, ensuring that you can thrive in a supportive environment while making meaningful contributions.

As a Senior UX Designer at OneTrust, you will work on projects that focus on enhancing the user experience for our data governance platform. This includes optimizing user workflows, creating design solutions based on customer feedback, and developing features that uphold data privacy and security standards, contributing to a responsible and seamless user experience.

When discussing your design process as a Senior UX Designer, it’s important to outline how you gather user feedback, conduct research, ideate solutions, and collaborate with cross-functional teams. Describe the steps you take to ensure that your designs are user-centered and how you validate your design choices through user testing and iteration.

Express that you view criticism as an opportunity for growth and improvement. Share an example of a time you received feedback on your designs, how you incorporated it effectively, and the positive outcome that followed. This demonstrates adaptability and your commitment to delivering the best user experiences.

Mention the tools you are proficient with, such as Sketch, Figma, Adobe XD, or prototyping tools like InVision. Discuss how you employ these tools to create wireframes, prototypes, and high-fidelity designs while ensuring they align with project goals and user needs.

Provide a specific example where you identified a user pain point, conducted research to understand the underlying issues, and designed a solution that improved user satisfaction or efficiency. Be sure to discuss the impact of your solution and any metrics that demonstrate its effectiveness.

Discuss your strategies for staying updated, such as attending UX conferences, participating in webinars, following industry leaders on social media, and reading design blogs or articles. Emphasize your commitment to continuous learning and how this informs your work as a Senior UX Designer.

Share a specific situation in which you presented user research findings to stakeholders, advocating for design decisions based on user feedback. Highlight how you effectively communicated the importance of user-centered design to gain buy-in and ultimately improve the product.

Express the importance of communication and teamwork in your approach. Describe how you work closely with developers during the design and implementation phases, ensuring clarity in design specifications and being open to feedback to refine and enhance the final product.

Explain your methods for prioritizing projects, such as using project management tools or frameworks to assess urgency and impact. Discuss how you communicate with your team, set realistic deadlines, and ensure that stakeholder needs are aligned with project goals.

Emphasize the crucial role of user testing in validating your design choices. Describe how you incorporate user testing at different stages of the design process, what metrics or feedback you gather, and how you iterate on designs based on the results to create a better user experience.

Discuss metrics such as user satisfaction scores, task completion rates, time on task, and user retention rates. Explain why tracking these metrics is vital for understanding user experience and how they inform design decisions and product iterations.