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Quality Specialist

About Onnit:

Onnit is an Austin, TX-based supplement company dedicated to supporting everyday heroes—those who need to be fully present and at their best, not only for themselves but also for their families, friends, and colleagues. As a trusted, serious supplement brand, we provide high-quality products with clinically studied ingredients designed to unlock a deeper mind-body connection and enhance both mental and physical performance.

Unlike other supplement brands, Onnit enables strength from within, empowering individuals to operate at their peak every day. Backed by medical professionals, industry experts, and a loyal community, we are rapidly growing while staying true to our mission of total human optimization. Recognized as a Best Place to Work in Austin by the Austin Business Journal, we take pride in fostering a dynamic and purpose-driven environment—and we’d love for you to be part of it.

About the Job:

The Quality Specialist is an essential member of the Quality Assurance team, responsible for maintaining the highest quality standards throughout the testing, release, and distribution of dietary supplements. This role requires a deep understanding and competency in 21 CFR Part 111 and 117. Key responsibilities include overseeing document control, managing change processes, facilitating training, product release and tracking and trending adverse events to ensure compliance and product safety. 

KEY RESPONSIBILITIES:

  • QMS System Knowledge: Demonstrates proficiency in the basic and advanced functions of the QMS systems, including document management, complaint management, CAPAs, Non-Conformances, Training and Complaints.  
  • Adverse Event Management: Manages sign-offs and investigations for adverse events, trending data, and handling Serious Adverse Events. 
  • Data Trend Analysis: Helps track, analyze, and present adverse event data to support decision-making and quality improvements. 
  • Third-Party Certification Testing: Tracks and manages testing processes for third-party certifications, ensuring timely and accurate reporting. 
  • Training Management: Maintains the training matrix and training documents, ensuring all employees are trained on SOPs, documents, forms, and GMPs. 
  • Training Facilitation: Coordinates and facilitates training sessions for employees, ensuring compliance with company policies and industry regulations. 
  • Document Control Mastery: Manages document control by ensuring changes are funneled through the change control pipeline for thorough review by the Quality team. 
  • Change Control Processes: Manages and monitors the change control process to ensure all modifications to products, processes, or documentation are reviewed, approved, and documented in compliance with regulatory and internal quality standards. 
  • Assists with product release as needed 
  • Perform internal audits for regulatory or supplier quality management. 
  • Review and development of SOP’s and Forms 
  • Assist with collecting lab quotes and product testing 
  • Support stability program  
  • Support Regulatory Document Control  

    • A minimum of 3 years industry QA/QC experience in cGMP environment
    • A degree in a scientific discipline (Chemistry, Engineering, Physics, Biology), preferred
    • A robust knowledge of good documentation practices (GDP)
    • Knowledge of 21 CFR Part 111 and 21 CFR Part 117
    • Strong familiarity with Microsoft suites
    • Experience with Quality Management Systems preferred
    • Excellent written and verbal communication skills
    • Superior attention to detail and organizational skills
    • Ability to work effectively with people and communicate information to obtain positive results
    • Comfortable working independently and able to manage time efficiently and adjust to shifting priorities quickly
    • Ability to work well under tight deadlines
    • Strong communications (both orally and written) and mathematical skills.
    • Must have excellent attention to detail and have the ability to multi-task and prioritize.
  • Full medical, dental, and vision benefits
  • Basic Life Insurance
  • 401(k) eligibility with company matching
  • Flexible Vacation and time off policy
  • $100/month wellness stipend
  • Paid holidays
  • Competitive compensation
  • Tuition reimbursement
  • Fringe benefits including free access to Onnit Academy gym ; co-pay healthy meals; among many others

EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Quality Specialist, Onnit

Are you ready to join a dynamic team at Onnit as a Quality Specialist? Based in Austin, TX, Onnit is dedicated to helping everyday heroes perform at their best. We believe in empowering individuals with high-quality supplements that harness the power of clinically studied ingredients to enhance mental and physical performance. As a Quality Specialist, you will play a critical role within our Quality Assurance team, ensuring that all dietary supplements meet the highest quality standards. Your responsibilities will include overseeing document control and managing change processes, which means that each product released maintains our commitment to safety and compliance. You’ll facilitate employee training, perform data trend analysis on adverse events, and manage third-party certification testing, ensuring everything runs smoothly and efficiently. This position calls for someone with a minimum of 3 years of industry QA/QC experience in a cGMP environment and a scientific degree in Chemistry, Engineering, Physics, or Biology. If you have a knack for data analysis, a keen eye for detail, and excellent communication skills, you may find this role to be the perfect fit. At Onnit, we take pride in our innovative and purpose-driven culture, providing competitive compensation, comprehensive benefits, and a supportive environment where you can thrive. Join us in our mission of total human optimization and help shape the future of wellness with Onnit!

Frequently Asked Questions (FAQs) for Quality Specialist Role at Onnit
What are the primary responsibilities of a Quality Specialist at Onnit?

As a Quality Specialist at Onnit, your key responsibilities include overseeing document control, managing adverse event investigations, facilitating employee training, and ensuring compliance with 21 CFR Part 111 and 117 regulations. You will play an essential role in maintaining product safety and quality throughout the testing, release, and distribution processes.

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What qualifications are needed to apply for the Quality Specialist position at Onnit?

To apply for the Quality Specialist position at Onnit, candidates should have a minimum of 3 years of QA/QC experience within a cGMP environment, along with a degree in a scientific discipline such as Chemistry or Biology. Strong knowledge of good documentation practices and familiarity with Quality Management Systems is also preferred.

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How does Onnit ensure quality compliance for their dietary supplements?

Onnit ensures quality compliance through rigorous oversight by the Quality Specialist. Key tasks include managing document control, conducting internal audits, and facilitating training to ensure all staff adheres to SOPs and GMPs. Additionally, adverse event management and data trend analysis play a vital role in maintaining high quality and safety standards for their products.

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What is the company culture like for Quality Specialists at Onnit?

The company culture at Onnit is dynamic and purpose-driven, fostering an environment where employees are encouraged to thrive. As a Quality Specialist, you'll be part of a supportive team that values integrity, teamwork, and innovation while working towards the shared mission of total human optimization.

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What benefits are included for the Quality Specialist role at Onnit?

Quality Specialists at Onnit enjoy a competitive compensation package along with full medical, dental, and vision benefits, a 401(k) plan with company matching, a wellness stipend, flexible vacation policies, and access to Onnit Academy gym, among other fringe benefits.

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Common Interview Questions for Quality Specialist
Can you explain your experience with managing quality control processes in a regulated environment?

When answering this question, emphasize your specific experiences in managing quality controls, such as overseeing documentation and ensuring compliance with industry regulations. Highlight your familiarity with 21 CFR Part 111 and your successes in previous roles.

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What strategies do you use for effective training and documentation management?

Describe your strategies for maintaining a training matrix and conducting effective training sessions. Mention your understanding of good documentation practices and how you ensure that all documents are accurate and compliant.

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How do you handle adverse events and ensure thorough investigations?

Discuss your process for managing adverse events, from documenting reports to conducting investigations. Highlight your analytical skills in trending data and how you communicate findings to improve product safety.

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Provide an example of how you have improved product quality in the past.

Share a specific instance where you identified a quality issue and took steps to address it. Highlight any analyses you performed and the outcomes of your actions in maintaining or improving product quality.

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What tools or systems are you comfortable using for quality management?

List any quality management systems you have used in the past, explaining your proficiency with them. Describe how these tools have helped you in managing documentation, training, and quality assessments.

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How do you prioritize tasks when faced with multiple quality issues?

Explain your approach to prioritization, such as assessing the severity of issues, deadlines, and regulatory requirements. Provide an example where you successfully managed competing demands.

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Describe your problem-solving process in a quality assurance context.

Outline your systematic approach to problem-solving, which may include identifying the root cause, analyzing potential effects, and implementing corrective actions. Share a relevant example to illustrate your process.

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What do you believe are the key components of an effective quality management system?

Discuss essential components such as clear documentation, training programs, compliance monitoring, and proactive quality control measures. Connect your answer to your personal experience and how they have played a role in your work.

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How do you stay updated with new regulations and industry standards?

Mention specific resources you utilize, such as industry publications, webinars, and professional organizations. Highlight your commitment to continuous improvement and adapting to changes in the regulatory landscape.

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What motivates you to work in the quality assurance field?

Share your passion for ensuring product safety and quality. Discuss how your values align with Onnit's mission and how this drives your dedication to the quality assurance process.

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Onnit was founded in 2010 and headquartered in Austin, Texas, the creator of Alpha BRAIN, is a brand creator of nutritional supplement combinations. Also, a online retail shop for exercise equipment and apparel.

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DATE POSTED
March 23, 2025

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