Software Engineer, Fleet Hardware Health
About the team
The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth.
About the role
As a software engineer on the Fleet Hardware team, you will be responsible for the reliability and uptime of all of OpenAI’s compute fleet. Minimizing hardware failure is key to research training progress and stable services, as even a single hardware hiccup can cause significant disruptions. With increasingly large supercomputers, the stakes continue to rise.
Being at the forefront of technology means that we are often the pioneers in troubleshooting these state-of-the-art systems at scale. This is a unique opportunity to work with cutting-edge technologies and devise innovative solutions to maintain the health and efficiency of our supercomputing infrastructure.
Our team empowers strong engineers with a high degree of autonomy and ownership, as well as ability to effect change. This role will require a keen focus on system-level comprehensive investigations and the development of automated solutions. We want people who go deep on problems, investigate as thoroughly as possible, and build automation for detection and remediation at scale.
In this role, you will:
Build and maintain automation systems for provisioning and managing server fleets.
Develop tools to monitor server health, performance, and lifecycle events.
Collaborate with clusters, networking, and infrastructure teams.
Partner with external operators to ensure a high level of quality.
Identify and fix performance bottlenecks and inefficiencies.
Continuously improve automation to reduce manual work.
You might thrive in this role if you have:
Experience managing large-scale server environments.
A balance of strengths in building and operationalizing.
Proficiency in Python, Go, or similar languages.
Strong Linux, networking, and server hardware knowledge.
Comfort digging into noisy data with SQL, PromQL, and Pandas or any other tool.
Prior hardware expertise is not required for this role.
Bonus Skills:
Experience with low level details of hardware components, protocols, and associated Linux tooling (e.g., PCIe, Infiniband, networking, power management, kernel perf tuning)
Knowledge of hardware management protocols (e.g., IPMI, Redfish).
High-performance computing (HPC) or distributed systems experience.
Prior experience developing, managing, or designing hardware.
Familiarity with monitoring tools (e.g., Prometheus, Grafana).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement
For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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Join the Fleet team at OpenAI as a Software Engineer focusing on Fleet Hardware Health and help us support the heart of our innovative research and product development. Located in vibrant San Francisco, you'll be working to ensure the reliability and uptime of our extensive compute fleet, which powers some of the most advanced AI technologies today, including ChatGPT. Your role will be crucial in minimizing hardware failures to prevent disruptions in research training and services. With our large-scale supercomputers, your expertise in troubleshooting and maintaining these cutting-edge systems will shine. This position empowers you with a generous degree of autonomy, allowing you to lead the charge in developing automated solutions to bolster the health and efficiency of our supercomputing infrastructure. As part of your responsibilities, you'll build automation systems for managing server fleets, develop powerful monitoring tools to ensure top-notch performance, and collaborate with various internal teams and external partners to ensure the highest levels of quality. If you've got experience with large server environments and proficiency in programming languages like Python or Go, you'll thrive here. Get ready to tackle challenges head-on, delve into complex data, and come up with innovative automation solutions that can redefine how we maintain our AI infrastructure. Join OpenAI and really make a difference!
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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.
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