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SDR Manager

Ottimate (formerly Plate IQ) helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster.

At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.

Our values are at the center of our company and culture. At Ottimate (formerly Plate IQ), we value: Growth, Customer Focus, Innovation, Accountability, and Communication.


The Role

The Sales Development Manager will report directly to the Director of Sales Development and will be responsible for the daily management and performance of one of our sales development teams. You will play a key role in achieving monthly, quarterly, and yearly targets, while fostering a positive and productive team environment. The ideal candidate will be someone who is not afraid to jump right in and make an immediate impact. We are looking for a gritty, resourceful team player with a passion for the success of SDRs. You should be comfortable stepping out of your comfort zone, eager to learn new things, and driven to exceed expectations. This role requires creativity, strategic thinking, and a commitment to continuous improvement in a fast-paced environment. This is a fully in-person position based in our Tampa office. 

What You'll Do

  • Team Leadership: Build strong relationships with team members to identify areas of opportunity, coach, and provide individualized support to drive success.
  • Performance Management: Monitor and maintain regular performance metrics and reporting, ensuring that activity levels and targets are consistently met.
  • Recruitment & Growth: Network, hire, and support recruiting efforts to scale the SDR team as the company grows. Assist in onboarding and training new hires to ensure they are set up for success.
  • Training & Development: Conduct regular trainings and continuous education sessions for SDRs, helping them develop the skills needed to meet and exceed their objectives.
  • Meetings & Reviews: Lead 1:1s, team meetings, and performance reviews with individual SDRs, the team, and leadership to provide feedback and align on goals.
  • Strategic Planning: Generate and implement ideas for future growth, team culture, and collaboration, contributing to the long-term success of the department.
  • Collaboration: Work closely with Account Executive (AE) teams and AE leadership to ensure smooth transitions of leads and alignment on sales strategies.
  • Innovation: Bring creative solutions to challenges and think strategically to enhance the effectiveness of the SDR team and contribute to the overall growth of the company.

  • Experience: 1-2+ years of proven and successful experience managing an SDR team in a fast-paced, B2B technology company.
  • Coaching Ability: Proven ability to understand, develop, and coach individuals to achieve their career goals and drive team success.
  • Sales Skills: Experience with prospecting and lead generation, with a deep understanding of the sales development process.
  • Training Expertise: Experience in partnering with Sales Enablement to develop and deliver effective SDR training programs to help the team hit key objectives and initiatives.
  • Technical Proficiency: Proficient in using sales tools such as Salesforce, Outreach, Gong, G Suite, and other relevant platforms.
  • Collaboration: Ability to coordinate and collaborate effectively with AE teams and AE leadership to align on strategy and ensure successful outcomes.
  • Networking: A strong social presence for networking and recruitment purposes, helping to attract top talent to the team.
  • Location: Based in or around Tampa, FL or St. Petersburg, FL.

We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. 

The specific benefits/perks we offer are continually evolving, but currently include:

  • Compensation: $85K + OTE 
  • Competitive salary based on skills & experience.
  • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.
  • Employer sponsored 401(k) with company match.
  • Paid Time Off (and the encouragement to use it).
  • Annual company retreats.
  • Promote from within philosophy.

Beyond the tangible benefits though:

  • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.
  • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing.
  • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution. 
  • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.
  • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.
  • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.
  • We truly love what we do and who we do it with - and we think you will too!

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Average salary estimate

$85000 / YEARLY (est.)
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$85000K

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What You Should Know About SDR Manager, Ottimate

Ottimate, formerly known as Plate IQ, is on the lookout for a dynamic Sales Development Manager to join our vibrant team! If you have a knack for leading teams and have experience in a B2B technology environment, then this role is for you. At Ottimate, we strive to simplify accounts payables and enhance payment processes for businesses worldwide. As the Sales Development Manager, you’ll oversee a sales development team, driving their performance towards achieving ambitious targets while fostering a positive, lively culture. Your day-to-day will consist of mentoring team members, monitoring their performance, and implementing innovative strategies to ensure success. You will be actively involved in recruitment, helping to bring new talent to the team, and offering training and development initiatives to sharpen skills. Collaborating with Account Executives, you’ll ensure seamless lead transitions and align sales approaches that resonate with our customer-centric values. We're looking for someone resourceful and passionate about developing others while also being unafraid to step outside their comfort zone. Join us in our Tampa office, where you will play a pivotal role in shaping the future of Ottimate. Embrace this opportunity to not just lead but inspire, as you’ll play a significant role in our growth story. Together, we’ll celebrate our victories and tackle challenges head-on. If you are eager to be part of a company that transforms industries through innovation and creativity, we want to hear from you!

Frequently Asked Questions (FAQs) for SDR Manager Role at Ottimate
What are the key responsibilities of a Sales Development Manager at Ottimate?

The Sales Development Manager at Ottimate is responsible for leading the sales development team, monitoring performance metrics, and implementing strategies for continuous improvement. You will build strong relationships with team members, conduct regular training sessions, and collaborate closely with Account Executives to ensure alignment on sales strategies. This role is vital in achieving the company's sales targets and fostering a positive team culture.

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What qualifications do I need to become a Sales Development Manager at Ottimate?

To qualify for the Sales Development Manager role at Ottimate, candidates should have 1-2+ years of proven experience managing an SDR team, preferably in a fast-paced B2B technology setting. Strong coaching abilities, sales skills, and proficiency with sales tools like Salesforce and Outreach are essential for success in this role.

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What is the work environment like for a Sales Development Manager at Ottimate?

At Ottimate, the work environment is collaborative, dynamic, and growth-oriented. As a Sales Development Manager, you'll be part of a supportive team that values communication and accountability. We embrace diversity and encourage a culture where innovative ideas are welcomed, fostering a space where you can make a real impact in shaping the team's future.

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What benefits does Ottimate offer to the Sales Development Manager?

Ottimate offers a competitive compensation package that includes a base salary of $85K plus OTE, along with other benefits such as medical, dental, vision coverage, an employer-sponsored 401(k) with company match, and generous Paid Time Off. Additionally, you will enjoy professional growth opportunities, company retreats, and the satisfaction of being part of a mission-driven company.

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How does Ottimate support the growth and development of its Sales Development Managers?

Ottimate values the growth of its employees by investing in their development actively. As a Sales Development Manager, you'll have access to regular training sessions, mentorship opportunities, and the chance to collaborate with various teams. This supportive environment encourages continuous learning and the achievement of career goals.

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Common Interview Questions for SDR Manager
Can you describe your leadership style as a Sales Development Manager?

Certainly! In my previous roles, I focused on building strong relationships through open communication and collaboration. I believe in empowering my team by providing clear direction, combined with the freedom to innovate. I prioritize regular one-on-one meetings to understand each team member's strengths and areas for improvement.

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How do you handle underperforming SDRs?

When dealing with underperformers, I first seek to understand the root cause. I’d conduct a one-on-one meeting to identify challenges and provide support tailored to their needs. Setting incremental goals and offering additional training or resources can often lead to improvements and renewed confidence.

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What strategies do you use to motivate your sales development team?

Motivation stems from recognizing achievements and fostering a competitive yet supportive environment. I typically employ a mix of incentives, such as sales competitions, individual recognition, and team celebrations of milestones, to keep the team energized and focused on their goals.

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How would you approach recruiting new SDRs?

My approach to recruiting SDRs includes leveraging my professional network and online platforms to identify potential candidates. I look for individuals with a growth mindset, excellent communication skills, and a passion for sales. During the interview process, I focus on their cultural fit and willingness to learn and adapt.

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What metrics do you consider most important for measuring SDR success?

Key metrics include conversion rates, the number of qualified leads generated, and overall team performance against sales targets. Tracking these metrics helps identify areas for improvement and ensures the team aligns with organizational goals.

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How do you ensure that SDRs are aligned with the sales team’s goals?

To ensure alignment, I maintain open lines of communication between SDRs and Account Executives. Regular meetings are scheduled not only with my team but also with the sales team to update each other on strategies and feedback from prospects, ensuring we're all on the same page.

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Can you give an example of how you implemented a successful training program for SDRs?

Yes, I implemented a monthly training program tailored to address common challenges identified in performance metrics. By collaborating with sales enablement, I created training sessions that focused on prospecting techniques, lead qualification, and objection handling, which significantly improved overall team performance.

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What steps do you take to foster a positive team culture?

Fostering a positive team culture involves regular team-building activities, encouraging open forums for discussion, and celebrating both individual and team successes. I actively listen to feedback and create an environment where all team members feel valued and understood.

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How do you plan to innovate the SDR process at Ottimate?

Innovation can be achieved by integrating the latest technologies and sales tools that enhance efficiency, such as employing AI-driven insights for lead prioritization. I also encourage sharing best practices among team members to foster a culture of continuous improvement.

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Why do you want to work as a Sales Development Manager at Ottimate?

I am drawn to Ottimate’s commitment to innovation and collaboration. The company's core values resonate deeply with me, particularly the emphasis on growth and teamwork. I see a tremendous opportunity to contribute to a fast-growing company that is transforming the finance automation landscape.

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ottimate (formerly plate iq) is the leading ap automation ai. ottimate is ap automation ai that provides a smarter way for ap managers, approvers, controllers, and cfos to work through the entire invoice lifecycle. with mature deep learning capab...

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March 16, 2025

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