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SDR Manager

Ottimate (formerly Plate IQ) helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster.

At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.

Our values are at the center of our company and culture. At Ottimate (formerly Plate IQ), we value: Growth, Customer Focus, Innovation, Accountability, and Communication.


The Role

The Sales Development Manager will report directly to the Director of Sales Development and will be responsible for the daily management and performance of one of our sales development teams. You will play a key role in achieving monthly, quarterly, and yearly targets, while fostering a positive and productive team environment. The ideal candidate will be someone who is not afraid to jump right in and make an immediate impact. We are looking for a gritty, resourceful team player with a passion for the success of SDRs. You should be comfortable stepping out of your comfort zone, eager to learn new things, and driven to exceed expectations. This role requires creativity, strategic thinking, and a commitment to continuous improvement in a fast-paced environment. This is a fully in-person position based in our Tampa office. 

What You'll Do

  • Team Leadership: Build strong relationships with team members to identify areas of opportunity, coach, and provide individualized support to drive success.
  • Performance Management: Monitor and maintain regular performance metrics and reporting, ensuring that activity levels and targets are consistently met.
  • Recruitment & Growth: Network, hire, and support recruiting efforts to scale the SDR team as the company grows. Assist in onboarding and training new hires to ensure they are set up for success.
  • Training & Development: Conduct regular trainings and continuous education sessions for SDRs, helping them develop the skills needed to meet and exceed their objectives.
  • Meetings & Reviews: Lead 1:1s, team meetings, and performance reviews with individual SDRs, the team, and leadership to provide feedback and align on goals.
  • Strategic Planning: Generate and implement ideas for future growth, team culture, and collaboration, contributing to the long-term success of the department.
  • Collaboration: Work closely with Account Executive (AE) teams and AE leadership to ensure smooth transitions of leads and alignment on sales strategies.
  • Innovation: Bring creative solutions to challenges and think strategically to enhance the effectiveness of the SDR team and contribute to the overall growth of the company.

  • Experience: 1-2+ years of proven and successful experience managing an SDR team in a fast-paced, B2B technology company.
  • Coaching Ability: Proven ability to understand, develop, and coach individuals to achieve their career goals and drive team success.
  • Sales Skills: Experience with prospecting and lead generation, with a deep understanding of the sales development process.
  • Training Expertise: Experience in partnering with Sales Enablement to develop and deliver effective SDR training programs to help the team hit key objectives and initiatives.
  • Technical Proficiency: Proficient in using sales tools such as Salesforce, Outreach, Gong, G Suite, and other relevant platforms.
  • Collaboration: Ability to coordinate and collaborate effectively with AE teams and AE leadership to align on strategy and ensure successful outcomes.
  • Networking: A strong social presence for networking and recruitment purposes, helping to attract top talent to the team.
  • Location: Based in or around Tampa, FL or St. Petersburg, FL.

We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. 

The specific benefits/perks we offer are continually evolving, but currently include:

  • Compensation: $85K + OTE 
  • Competitive salary based on skills & experience.
  • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.
  • Employer sponsored 401(k) with company match.
  • Paid Time Off (and the encouragement to use it).
  • Annual company retreats.
  • Promote from within philosophy.

Beyond the tangible benefits though:

  • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.
  • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing.
  • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution. 
  • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.
  • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.
  • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.
  • We truly love what we do and who we do it with - and we think you will too!

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Average salary estimate

$85000 / YEARLY (est.)
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$85000K
$85000K

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What You Should Know About SDR Manager, Ottimate

At Ottimate, formerly known as Plate IQ, we’re on a mission to transform the way businesses handle their accounts payables, and we want you to be a key player in that journey as our new Sales Development Manager. This role is perfect for someone who thrives in a fast-paced environment and has a knack for leading teams. In this position, you'll report directly to the Director of Sales Development and oversee the performance of one of our dynamic sales development teams. We’re looking for a positive and gritty leader who'll foster an inspiring and collaborative atmosphere to help the team achieve ambitious monthly and quarterly sales targets. You won’t shy away from rolling up your sleeves; instead, you’ll jump in headfirst, coach individuals, and identify growth opportunities while also managing performance metrics and reporting. With a strong focus on recruitment, you’ll help us scale the SDR team and onboard new talent successfully. Here, creativity meets strategy, and you’ll contribute to developing training sessions that empower SDRs to surpass their goals. Your ingenuity will play a significant role in innovative planning for our team's long-term success. At Ottimate, values like growth, accountability, and communication are at the heart of our culture. Our team is dedicated and supportive, celebrating differences and fostering connection. Join us in our Tampa office — where your passion for sales and unwavered commitment to excellence will have a profound impact on transforming industries with our cutting-edge financial automation solutions.

Frequently Asked Questions (FAQs) for SDR Manager Role at Ottimate
What are the key responsibilities of the Sales Development Manager at Ottimate?

As a Sales Development Manager at Ottimate, you'll be responsible for overseeing the daily performance of the SDR team. This includes managing performance metrics, recruiting and onboarding new hires, conducting regular training sessions, leading team meetings, and collaborating with Account Executive teams to ensure smooth transitions. Your role also involves strategic planning to foster team culture and contribute to the overall growth of the department.

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What qualifications are needed to become a Sales Development Manager at Ottimate?

To qualify for the Sales Development Manager position at Ottimate, candidates typically need 1-2+ years of experience managing an SDR team in a B2B technology environment. Important skills include understanding sales development processes, strong coaching abilities, technical proficiency with sales tools like Salesforce and Outreach, and great collaboration skills. A passion for developing team members and a proactive approach to problem-solving are also crucial.

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What kind of training will I receive as a Sales Development Manager at Ottimate?

At Ottimate, we prioritize the continuous growth of our team members. As a Sales Development Manager, you’ll not only lead training sessions but also create tailored development programs to equip SDRs with the skills needed to excel. Continuous education sessions will be part of your approach to help your team meet and exceed their objectives effectively.

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What is the work environment like at Ottimate for SDR Managers?

The work environment at Ottimate is vibrant, supportive, and dynamic, especially for a Sales Development Manager. You’ll find yourself in a culture that encourages creativity, innovation, and teamwork. Our employees celebrate diversity and inclusivity, making it a great place to collaborate and thrive in your role as a leader within the SDR team.

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How does Ottimate support its employees' career growth as a Sales Development Manager?

At Ottimate, we believe in empowering our employees in their career journeys. As a Sales Development Manager, you will have ample opportunities for professional development, including performance reviews that focus on your growth goals. We promote from within and encourage employees to take on new challenges, ensuring they have the support necessary to succeed in their careers.

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Common Interview Questions for SDR Manager
What leadership style do you believe is most effective for a Sales Development Manager?

For a Sales Development Manager, a supportive and adaptive leadership style tends to be most effective. It’s important to foster open communication, focus on individual team members' strengths, and provide personalized feedback. Showing empathy and being approachable can help create a motivating environment.

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How do you measure success for your SDR team?

Success for an SDR team can be measured by several key performance indicators such as meeting monthly targets, the quality of leads generated, and conversion rates. Regular performance reviews and feedback sessions help align team members with overall objectives, which fosters accountability and continuous improvement.

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Can you describe an innovative training program you've implemented for your SDR team?

In my previous experience, I developed a gamified training program that created a competitive yet fun environment for SDRs to improve their skills. By allowing team members to earn points for completing training modules and sharing tips, we fostered a culture of learning while achieving tangible results in lead conversion rates.

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How do you handle conflicts within the team?

Handling conflicts within a team involves addressing issues promptly and empathetically. I encourage open dialogue among team members to express their perspectives and work collaboratively towards a solution. Promoting a culture of respect and support can prevent conflicts and strengthen team cohesion.

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What strategies do you use to recruit top talent for your SDR team?

To recruit top talent for the SDR team, I utilize a comprehensive approach that includes networking through industry events, leveraging social media for outreach, and showcasing our company culture in job postings. Building relationships within the industry and having a strong employer brand are crucial in attracting the right candidates.

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How do you ensure your SDRs stay motivated and engaged?

Ensuring that SDRs remain motivated can be achieved by recognizing individual achievements, providing opportunities for development, and actively soliciting feedback. Creating a vibrant team culture where every member's contributions are valued helps maintain high levels of engagement.

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What role do you think technology plays in the SDR process?

Technology plays a crucial role in streamlining the SDR process. Utilizing robust sales tools enhances productivity by automating repetitive tasks, improving lead tracking, and offering valuable insights into performance. This allows SDRs to focus more on building relationships with potential customers.

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Describe a time you had to adjust your sales strategy. What was the outcome?

In a previous role, we faced changes in market dynamics, which required significant adjustments to our sales strategy. I organized a brainstorming session with the team to explore new approaches, resulting in a pivot to emphasize our unique value proposition. This led to a 15% increase in lead engagement within a quarter, showcasing the power of adaptability.

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How do you support the transition of leads from SDRs to Account Executives?

Supporting the transition of leads involves close collaboration with Account Executives, ensuring that SDRs provide comprehensive insights during handover. I implement structured communication strategies that detail lead histories and implications, helping to maintain momentum and increase the chances of closure.

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What do you think is the biggest challenge faced by SDR teams today?

One of the biggest challenges faced by SDR teams today is effectively standing out in a crowded marketplace. With numerous solutions available, it’s essential for SDRs to develop strong, unique value propositions that resonate with potential clients, alongside continuous training to tackle objections effectively.

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ottimate (formerly plate iq) is the leading ap automation ai. ottimate is ap automation ai that provides a smarter way for ap managers, approvers, controllers, and cfos to work through the entire invoice lifecycle. with mature deep learning capab...

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Full-time, on-site
DATE POSTED
March 16, 2025

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