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Sales Development Representative

About the Team  

Our Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners. 


Our team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them. 


We are product experts for Outreach because we use the very product we sell.  This gives SDR’s a unique competitive advantage because we understand firsthand how our software can help sales teams be successful.  


The Role 

As an Outreach Sales Development Representative (SDR) you manage the outbound campaigns by qualifying active buying interest and identifying critical decision makers to successfully position the Outreach value proposition. This role reports directly to our Sales Development Director who’s sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. You bring the will to be successful and we commit to developing your skills to be successful.  


Location 

The team will be located in the Atlanta office in a hybrid capacity.  3 days in office, 2 days remote. 


Your Daily Adventures Will Include
  • Making 45+ outbound phone calls each day to prospective clients in the United States Enterprise and Strategic segments 
  • Creative outbound prospecting within your named accounts 
  • Leveraging sales tools such as LinkedIn Navigator to network with potential customers 
  • Achieving and exceeding weekly/monthly metrics (appointments, qualified leads, new contacts, etc.) 
  • Pipeline organization and collaboration with Account Executives for qualified meetings 


Our Vision of You
  • Have a passion for sales and sales processes  
  • You feel confident using programs like Salesforce and LinkedIn
  • You have had to learn new programs before and have a knack for picking them up quickly
  • Have the ability to think on your feet in a conversation and answer unexpected questions with ease 
  • Demonstrate empathy for customers struggles and obstacles 
  • Resilient and understanding in the face of objections and rejection 
  • Someone w/ a competitive team background who is used to excelling as an individual in a team environment. Background in individual sports, dance, orchestra, etc are great examples of this
  • Someone who sees life as glass half full vs half empty. Energy and disposition matter in this role 
  • Someone who would classify themselves as an active participant in group projects
  • A natural encourager. Someone who lifts others up around them
  • A driven individual with a desire to succeed.
  • Naturally inquisitive with the ability to compose compelling messaging to prospects 


Compensation for this role is comprised of an annual base salary and a variable component up to $88,000 OTE (On a 65/35 split). You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.






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Average salary estimate

$88000 / YEARLY (est.)
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$88000K
$88000K

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What You Should Know About Sales Development Representative, Outreach

Are you passionate about sales and eager to kickstart your career in a dynamic environment? As a Sales Development Representative (SDR) at Outreach in Atlanta, GA, you'll be joining a vibrant team that thrives on success. Our Sales Development team is where future sales stars are nurtured, and you'll play a pivotal role in driving our company's growth. Your daily adventures will include making over 45 outbound phone calls to prospective clients, creatively prospecting within named accounts, and leveraging tools like LinkedIn Navigator to connect with potential customers. With the backing of our experienced Sales Development Director, you’ll receive personalized coaching and training to enhance your skills and achieve your goals. Understanding customer needs and overcoming obstacles is key, and you'll do this by identifying decision-makers and articulating the unique value Outreach provides. We believe in fostering a culture of collaboration and resilience, so if you possess a competitive spirit and thrive in a supportive team environment, you’re the perfect fit for us. You’ll also enjoy the flexibility of a hybrid work model, spending three days in our Atlanta office and two days working remotely. Plus, we offer a solid compensation package that includes an annual base salary and the chance to earn up to $88,000 OTE, along with additional benefits. If you have a positive disposition and a genuine desire to succeed, we can't wait to see how you will shine at Outreach!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Outreach
What are the responsibilities of a Sales Development Representative at Outreach?

As a Sales Development Representative at Outreach, your main responsibilities include making 45+ outbound calls each day to prospective clients, qualifying leads, and identifying key decision-makers within target accounts. You'll also be responsible for creatively prospecting within these accounts, using sales tools like LinkedIn Navigator to establish connections, and collaborating closely with Account Executives to ensure the smooth progression of qualified leads.

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What qualifications are required for the Sales Development Representative role at Outreach?

To be a successful Sales Development Representative at Outreach, you should have a passion for sales, confidence in utilizing programs like Salesforce and LinkedIn, and the ability to learn new technologies quickly. A background in individual sports or team activities is beneficial, as we value competitive spirits and teamwork. Empathy for customer challenges and resilience in handling objections are essential qualifications.

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What skills can I develop as a Sales Development Representative at Outreach?

In the role of Sales Development Representative at Outreach, you'll enhance your sales skills, improve your ability to communicate and engage with clients, and develop a strong understanding of the sales process. With tailored coaching and training from our Sales Development Director, you'll also learn how to efficiently organize your pipeline and achieve your metrics for appointments and qualified leads.

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What does the compensation package look like for a Sales Development Representative at Outreach?

The compensation package for a Sales Development Representative at Outreach includes an annual base salary combined with a variable component that allows you to earn up to $88,000 OTE on a 65/35 split. In addition to this, you may also receive incentive compensation, restricted stock units, and a comprehensive benefits package, all tailored based on your skills and experience.

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How does the hybrid work model benefit Sales Development Representatives at Outreach?

Sales Development Representatives at Outreach benefit from a hybrid work model that allows for flexibility between in-office collaboration and remote work. By spending three days in our Atlanta office and two days working from home, you can enjoy the camaraderie and support of your team while also having the need for focus and quiet that remote work offers.

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Common Interview Questions for Sales Development Representative
How do you approach prospecting as a Sales Development Representative?

It's essential to research and understand the business needs of your prospects. I typically start by leveraging tools like LinkedIn Navigator to identify potential clients, then follow up with tailored messaging that addresses their unique challenges.

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Can you give an example of how you overcame an objection from a prospect?

Absolutely! When a prospect mentioned their budget constraints, I empathized with their situation and shared how Outreach could actually save them time and money in the long run by improving their sales efficiency.

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What metrics do you consider important in your role as an SDR?

Key metrics for me include the number of outbound calls made, the number of qualified leads generated, and the appointments set with potential clients, as these directly measure my effectiveness and contribution to the team.

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Describe a time when you had to adapt to a new sales tool or technology.

When our team implemented a new CRM system, I took the initiative to participate in training sessions and spent extra time learning its features. This proactive approach not only helped me adapt quickly but also enabled me to assist colleagues who were struggling.

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What qualities do you think make a successful Sales Development Representative?

A successful SDR should possess resilience, creativity, and empathy, along with strong communication skills. It's also important to be data-driven and goal-oriented while maintaining a positive attitude in a competitive environment.

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How do you handle rejection in sales?

Dealing with rejection is part of sales. I always remind myself that it's a learning opportunity. After a rejection, I analyze what went wrong and adjust my strategy for future interactions.

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What do you find most rewarding about being an SDR?

The most rewarding aspect is the thrill of securing a meeting with a lead that I've nurtured. Contributing directly to the overall success of the company by helping generate new clients is incredibly fulfilling.

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How do you stay organized when managing multiple leads and accounts?

I prioritize my leads using a CRM to track interactions. This helps me stay organized, as I can set reminders and deadlines, ensuring I follow up appropriately and never lose sight of prospects.

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Why do you want to work as a Sales Development Representative at Outreach?

I admire Outreach's reputation for innovation in sales technology and its commitment to nurturing talent. I believe this role aligns perfectly with my skills, passion for sales, and desire to contribute to a thriving team.

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What strategies do you use to build rapport with prospects?

Building rapport starts with genuine communication. I focus on listening actively, empathizing with their challenges, and relating back to their needs with solutions tailored from Outreach's offerings.

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At Outreach, we're on a mission to change the way companies engage with their customers throughout their lifecycle. We understand how technology can change the game for revenue teams, driving innovation and efficient growth with every interactio...

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Full-time, hybrid
DATE POSTED
March 30, 2025

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