Pacific Bath - Brand Promoter - Silverdale, WA

As a Brand Promoter at Pacific Bath in Silverdale, WA, your main responsibilities will include promoting our KOHLER LuxStone Walk-in Showers and Walk-in Tubs at Costco Wholesale locations. You'll engage with customers directly, generating leads and processing appointments to ensure that potential buyers receive the information they need. You'll also provide world-class customer service, helping to create a positive experience that showcases our high-quality products.

To apply for the Brand Promoter position at Pacific Bath, a preferred qualification is previous experience in retail sales or face-to-face sales roles. Additionally, having reliable transportation is essential, as the job involves travel to various Costco locations. An outgoing personality and a proactive nature are also vital, as you'll be engaging directly with customers in a lively and active environment.

Yes, at Pacific Bath, we believe in empowering our team members through knowledge and skill development. New Brand Promoters will receive paid training, ensuring that you are well-prepared to succeed in your role. This training will cover product knowledge, customer engagement techniques, and effective lead generation strategies.

Brand Promoters at Pacific Bath have an attractive earning potential, starting with a guaranteed base pay of $22 per hour. With the opportunity to earn performance-based bonuses, you can increase your hourly rate up to $28, based on your ability to generate leads and meet sales goals. The more you engage and succeed, the more you earn!

The Brand Promoter position at Pacific Bath offers a flexible part-time schedule of up to 25 hours per week. Weekend availability is required, as most of the promotional activities will occur during this time at Costco locations. This flexibility allows you to balance work with other commitments while still enjoying a rewarding role.

When answering this question, focus on relevant experiences that highlight your skills in customer interaction, sales techniques, and engagement strategies. Share specific examples of how you successfully promoted products or services, emphasizing your ability to meet sales targets in previous roles.

To effectively engage with customers, start by approaching them with a warm smile and a friendly greeting. Ask open-ended questions to understand their needs and interests. Listen actively, provide informative answers about our KOHLER products, and highlight the benefits that resonate with them. Personalize your interaction to create a memorable experience.

Highlight your understanding of Pacific Bath's unique selling points, such as the high-quality materials, innovative design, and exclusive KOHLER brand reputation. Discuss how these factors contribute to customer satisfaction and how they can enhance the daily lives of users, making them a great choice for potential customers.

Handling objections requires a calm and understanding approach. Acknowledge the customer's concerns, ask clarifying questions, and provide clear information that addresses their doubts. Use your knowledge of the product and provide solutions that showcase how Pacific Bath's offerings can meet their needs, ultimately leading to a positive conversion.

Share specific strategies that demonstrate your proactive nature, such as using open-ended questions to elicit interest, creating a sense of urgency, and following up with customers after initial interactions. Emphasize the importance of building relationships and establishing trust to turn leads into appointments.

Provide a detailed scenario where you went above and beyond to achieve your sales targets. Discuss the actions you took, the challenges you faced, and the results you achieved. Quantifying your success can greatly impress the interviewer and demonstrate your capabilities.

Talk about your personal motivation strategies, such as setting smaller, achievable goals or focusing on skill development during slower periods. Emphasize your positive attitude, resilience, and the importance of maintaining customer engagement even when sales may be slower.

Emphasize the collaborative nature of the Brand Promoter role, where working closely with fellow team members is crucial for sharing best practices, improving tactics, and supporting one another during events. Highlight how a team-oriented approach enhances customer interactions and contributes to overall success.

Discuss your proactive learning methods, such as conducting research, engaging with team members, and utilizing training resources provided by Pacific Bath. Highlighting your commitment to staying informed about product features and benefits will illustrate your dedication to the role.

Convey your enthusiasm for the opportunity by discussing your admiration for Pacific Bath's strong brand identity, commitment to quality, and the chance to work with innovative products. Mention your desire to contribute to the team while engaging directly with customers who would benefit from Pacific Bath's offerings.