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Resident Care Coordinator

Coordinate and participate in the recruiting and hiring of staff. Coordinate completion of and process employment related documentation. Coordinate payroll and employee benefit programs. Must be able to relate positively and favorably to residents and families to work cooperatively with other employees. Plan, conduct and document and/or coordinate all required Fire/Internal Disasters and External Mass Casualty Drills. Maintain neat, clean, well groomed, professional appearance. Capable of generating enthusiasm, and developing a cooperative relationship with employees. Utilize information from Licensing and Certification Surveys, Employee Evaluations, Facility Rounds and recommendations from the Administrator and department heads to identify education needs. Organize In Service education program for staff including assessment, planning, implementation and evaluation of education provided. Prepare an annual In Service schedule. Prepare and post a monthly In Service calendar. Maintain records of In Services as required by regulations. Plan and conduct meaningful In Service education programs according to requirements for nursing personnel and all facility staff to assure competency in and new skills, and as directed by Administrator. Make rounds and observe delivery of patient care. Coordinate infection control surveillance program. Supervise staff, including taking or assisting with appropriate disciplinary measures. Complete all forms required by the Department of Health in relation to the In Service and education programs. Participate in facility surveys (inspections) made by authorized government agencies as requested by Administrator, or Director of Nursing. Provide direct resident/patient care. Must maintain employee/resident/patient confidentiality at all times. Supervisory Requirements Assist with the overall supervision of and management of the staff. Qualifications Education and/or Experience Graduation from an Accredited School of Nursing and possession of a valid license from the state to practice nursing as a Registered Nurse (RN) or Licensed Vocational/Practical Nurse (LVN or LPN). BSN preferred. One (1) year experience providing direct patient care in long term care facility in addition to one (1) year of experience planning, implementing and evaluating education programs in nursing. 2 years or more experience preferably in a long term care facility. Language Skills Ability to read technical procedures. Ability to read and comprehend policy and procedure manuals. Ability to effectively present information and respond to questions from managers and employees. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Certificates, Licenses, Registrations Current Registered Nursing License (RN) or LVN/LVP License. Current CPR certification. Knowledge and experience with PCC preferred. Must maintain all required continuing education/licensing. Must remain in good standing with the State Board of Nursing at all times. Physical Demands The essential functions of this position require the following physical abilities: Standing and/or walking very frequently. Sitting occasionally. Reaching with hands and arms frequently, pushing/pulling very frequently. Talking and/or hearing very frequently. Tasting and/or smelling very frequently. Lifting up to 75 pounds frequently. Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. Additional Information Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

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$60000 / YEARLY (est.)
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What You Should Know About Resident Care Coordinator, PACS

Are you ready to make a difference in the lives of residents at McKay Creek Assisted Living? As a Resident Care Coordinator, you'll play an essential role in enriching the resident experience while ensuring that our team operates like a well-oiled machine. Your day-to-day will be vibrant and engaging as you work closely with staff, coordinating hiring efforts and streamlining onboarding processes. You'll be the backbone of employee development, planning and conducting educational programs to enhance staff competencies. Communicating effectively with residents and families will be crucial, creating cooperative relationships and fostering a warm environment. You'll also take charge of important safety drills and oversee the infection control program, making sure we are always prepared. The role offers variety, from conducting rounds to delivering direct resident care, ensuring quality services are upheld. The collaborative nature of this position will leave you excited to come to work each day, as you lead a passionate team dedicated to resident well-being.

Frequently Asked Questions (FAQs) for Resident Care Coordinator Role at PACS
What qualifications are required for the Resident Care Coordinator position at McKay Creek Assisted Living?

To qualify for the Resident Care Coordinator role at McKay Creek Assisted Living, candidates must possess a valid nursing license as a Registered Nurse (RN) or a Licensed Vocational/Practical Nurse (LVN or LPN). A BSN is preferred, along with at least one year of direct inpatient care experience in a long-term care facility and another year dedicated to planning and evaluating educational programs for nursing staff. Experience in long-term care settings for two years or more is advantageous, showcasing your ability to thrive in this environment.

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What are the main responsibilities of the Resident Care Coordinator at McKay Creek Assisted Living?

As a Resident Care Coordinator at McKay Creek Assisted Living, you will take on a diverse range of responsibilities. These include creating and managing in-service education programs for staff, coordinating payroll and employee benefits, and conducting regular rounds to monitor patient care quality. You will also lead internal drills and ensure compliance with health department regulations while maintaining an atmosphere of professionalism and cooperation among staff, residents, and families.

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What experience is beneficial for the Resident Care Coordinator role at McKay Creek Assisted Living?

Experience in a long-term care facility is crucial for the Resident Care Coordinator position at McKay Creek Assisted Living. The ideal candidate should have hands-on experience in patient care and a solid background in developing and implementing educational programs for staff. Additionally, having knowledge and experience with PCC software can be beneficial in streamlining operations and improving communication across departments.

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How does the Resident Care Coordinator ensure quality care at McKay Creek Assisted Living?

The Resident Care Coordinator plays a pivotal role in ensuring quality care at McKay Creek Assisted Living by consistently monitoring the delivery of patient care and facilitating ongoing staff education. You will utilize feedback from various sources, including licensure surveys and employee evaluations, to identify areas for improvement. By leading routine rounds and supervising staff, you ensure that care standards are met, and residents receive the highest level of support throughout their stay.

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What skills are essential for a successful Resident Care Coordinator at McKay Creek Assisted Living?

To excel as a Resident Care Coordinator at McKay Creek Assisted Living, strong communication and interpersonal skills are paramount, allowing you to connect positively with residents, families, and staff members. Organizational abilities are vital for managing multiple education programs and scheduling. A solid understanding of nursing practices and regulatory compliance is necessary to navigate the complexities of patient care delivery successfully.

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Common Interview Questions for Resident Care Coordinator
Can you describe your approach to coordinating educational programs for nursing staff as a Resident Care Coordinator?

When answering this question, focus on your process for assessing staff education needs, developing a curriculum, and evaluating the effectiveness of the programs. Sharing past experiences where you successfully implemented education initiatives that resulted in improved care quality can demonstrate your ability to enhance staff competencies.

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How would you handle a conflict between staff members at McKay Creek Assisted Living?

Addressing conflicts requires diplomacy and problem-solving skills. Start by being calm and approachable, then facilitate a private conversation where each party can express their concerns. Emphasize the importance of teamwork and find a solution that acknowledges both perspectives, promoting a collaborative work environment.

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What strategies do you use to ensure all resident needs are met in your role as a Resident Care Coordinator?

Discuss the importance of regular communication with residents and families to gain feedback, alongside routine assessments of care. Mention how utilizing data from incident reports or satisfaction surveys helps identify areas that need attention and showcases your proactive approach to care management.

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Describe a situation where you improved patient care in a previous role.

Provide a specific example highlighting the challenges faced, the actions you took to resolve them, and the measurable outcomes of your involvement. Emphasizing teamwork and staff engagement in the process will show your leadership abilities and commitment to high-quality care.

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How do you prioritize your tasks in a busy Assisted Living environment?

Prioritization is key in such a dynamic role. Elaborate on your methodical approach, such as assessing urgencies based on resident needs or regulatory compliance. Mention using tools like to-do lists or digital project management systems to keep track of priorities effectively.

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What role does teamwork play in your effectiveness as a Resident Care Coordinator?

Emphasize that strong teamwork enhances communication and care quality across the board. Discuss how fostering a cooperative spirit not only minimizes errors but also builds a supportive culture that ultimately benefits residents. Sharing specific examples of successful collaboration with staff can strengthen your answer.

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How would you prepare for and conduct an In Service education session?

Outline your process for preparing an In Service education session, starting with assessing the educational needs of staff. Discuss how you would develop clear objectives, create engaging materials, and incorporate interactive teaching methods, promoting an inclusive learning environment.

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What steps do you take to stay updated with nursing practices and regulations?

Staying current in the nursing field is crucial. Mention attending workshops, participating in webinars, and subscribing to relevant journals. Additionally, discuss how engaging in peer networks keeps you informed about best practices and innovations within the industry.

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How do you ensure compliance with health department regulations?

Compliance requires rigorous attention to detail. Describe your systematic approach to regularly reviewing protocols, conducting internal audits, and collaborating with staff to ensure everyone understands and adheres to necessary regulations.

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What motivates you to work in assisted living care?

Highlight your passion for senior care and the satisfaction derived from helping residents live their best lives. Share stories or experiences that showcase your commitment to making a positive impact in the lives of others, as this personal touch goes a long way in interviews.

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DATE POSTED
April 21, 2025

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