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Solutions Consultant 2 - job 2 of 4

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understanding the competitive landscape and effectively differentiating our leadership 
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience 

  • Understanding of data networking and/or modern application design and cloud architectures
  • Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
  • Creating and delivering technical presentations, workshops, or technical validation engagements 
  • Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  • Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Consultant 2, Palo Alto Networks

At Palo Alto Networks, we're on a mission to protect our digital way of life, and we're looking for a Solutions Consultant 2 to join our dynamic team in Virginia Beach, VA. As a Solutions Consultant, you'll engage directly with our customers, guiding them through their cybersecurity transformation journeys and ensuring they receive maximum value from their investments. You will leverage your technical expertise to craft tailored solutions that align with customers' business needs and foster strong relationships with key stakeholders. This role goes beyond traditional sales engineering; it's about understanding complex challenges and communicating innovative solutions effectively. You'll engage in deep discovery sessions, articulate essential technical and commercial imperatives, and design high-level solutions that incorporate our entire PANW portfolio. Your keen influence skills will help you gain buy-in from clients and convince them of the value of security architecture transformations. Collaboration is at the heart of what we do, and you’ll partner closely with multiple teams, including Professional Services and Customer Success, to ensure seamless implementation of solutions. If you're passionate about the future of cybersecurity and eager to make a difference, this is the place for you. Join us, and let's create a safer future together!

Frequently Asked Questions (FAQs) for Solutions Consultant 2 Role at Palo Alto Networks
What are the main responsibilities of a Solutions Consultant 2 at Palo Alto Networks?

The Solutions Consultant 2 at Palo Alto Networks is responsible for providing technical leadership in cybersecurity transformations. This includes developing strategic technical account plans, conducting discovery sessions to understand customer needs, positioning and demonstrating solutions from the PANW portfolio, and ensuring successful adoption of services. The role also involves collaborating with teams across the organization to deliver cohesive solutions and driving technical validation efforts to ensure win conditions are met.

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What qualifications and experience are needed for the Solutions Consultant 2 position at Palo Alto Networks?

Candidates for the Solutions Consultant 2 position at Palo Alto Networks should ideally have a strong understanding of data networking, modern application design, and cybersecurity solutions. Previous experience in pre-sales roles is beneficial, particularly with Network Security, SASE, SaaS, or SOC Transformation Technologies. Strong communication and presentation skills are crucial to engage effectively with clients and influence key stakeholders, ensuring customer satisfaction and successful solution delivery.

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How does the Solutions Consultant 2 role at Palo Alto Networks contribute to customer relationships?

The Solutions Consultant 2 role significantly contributes to customer relationships by acting as a trusted advisor throughout the cybersecurity journey. This involves not only presenting tailored solutions that meet customer business imperatives but also actively engaging in discussions to identify their unique challenges. By aligning technical strategies with customer goals, the Solutions Consultant helps ensure that clients not only implement effective solutions but also derive tangible value from their investments.

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What kind of support and training does Palo Alto Networks offer to Solutions Consultant 2 employees?

At Palo Alto Networks, Solutions Consultant 2 employees are empowered with ongoing support and training to enhance their skills. The company emphasizes continuous learning, providing personalized development opportunities, mental and financial health resources, and a variety of employee benefits. This commitment to personal growth ensures that Solutions Consultants can stay updated with the latest trends in cybersecurity and technology, positioning them to lead effectively in their roles.

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What is the team culture like for Solutions Consultant 2 at Palo Alto Networks?

The team culture for Solutions Consultants 2 at Palo Alto Networks is dynamic, collaborative, and innovation-driven. Team members work together, sharing insights and strategies to tackle complex cybersecurity challenges. The environment encourages open communication and supports diverse perspectives, which are essential for continuous improvement and success. Everyone at Palo Alto Networks is committed to uplifting each other for shared victories, making it a supportive place to grow and thrive in your career.

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Common Interview Questions for Solutions Consultant 2
Can you describe your experience with cybersecurity solutions as a Solutions Consultant?

When discussing your experience, focus on specific projects where you successfully implemented cybersecurity solutions. Highlight the challenges faced and your strategic approach to overcoming them. Showcase how your contributions led to measurable improvements in security or client satisfaction, demonstrating both your technical skills and your ability to collaborate effectively.

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How do you prioritize customer needs when developing technical solutions?

Discuss how you align customer priorities with technical capabilities by initiating discovery sessions and engaging key stakeholders. Emphasize your approach to understanding their business imperatives and how that shapes your solution proposals, ensuring they align with long-term strategic goals.

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What methods do you use to stay updated on industry trends and technologies?

Share your proactive approach to professional development. Mention specific resources, such as attending industry conferences, participating in training sessions, or following relevant publications and forums. Highlight that your continuous learning enables you to provide informed solutions and innovative ideas to clients.

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How do you handle objections from clients during presentations?

Explain your technique of actively listening to client concerns and addressing them thoughtfully with clear, evidence-based responses. Showcase examples where you've turned objections into opportunities by highlighting how your solutions align with their needs.

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Can you provide an example of a complex sale you navigated successfully?

Present a detailed account of a complex sales process where you were involved with multiple stakeholders. Outline the steps taken to build consensus, address varying concerns, and how your solution addressed their unique challenges, leading to a successful deal closure.

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What strategies do you employ in a multi-product selling environment?

Discuss your experience in cross-selling and upselling strategies. Explain how you create integrated solution proposals that demonstrate the combined value of multiple products based on customer needs, ensuring you articulate the benefits effectively.

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How do you measure success in your role as a Solutions Consultant?

Highlight key performance indicators you focus on, such as achieving sales quotas, customer satisfaction ratings, and successful implementation of solutions. Stress the importance of ongoing client engagement and follow-up success rates to ensure that customers continue to see value post-implementation.

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Describe a time when you successfully influenced a key stakeholder.

Share a specific example where your ability to communicate technical concepts in simple terms convinced a difficult stakeholder. Focus on your approach to building rapport, understanding their preferences, and tailoring your message to address their concerns.

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What role does collaboration play in your approach as a Solutions Consultant?

Express the importance of teamwork in delivering successful solutions. Provide examples where you collaborated with various teams, such as Professional Services or Sales, to ensure a one-team approach that aligns with customer expectations and organizational goals.

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How do you ensure the solutions you design align with overall security best practices?

Share your methodology for staying informed on current security best practices. Discuss how you integrate these practices into your solution designs while tailoring them to meet specific client needs, ensuring adherence to compliance and security standards.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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March 26, 2025

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