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Solutions Consultant (Pre-Sales) - Healthcare - job 2 of 2

Company Description

Our Mission

At Palo Alto Networks®, everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

 

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

  • Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.

  • Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers.

  • Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate.

  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers

  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.

  • Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences

  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.

  • Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy. 

  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner

  • Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space  

  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events

  • Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience 

  • 6+ years experience in pre-sales/sales engineering

  • Understanding of data networking and/or modern application design and cloud architectures

  • Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred

  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal

  • Creating and delivering technical presentations, workshops, or technical validation engagements 

  • Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies

  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions

  • Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred

  • This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks who isn’t committed to your success, with everyone pitching in to assist when it comes to solutions, selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.

Our Commitment

We’re trailblazers who dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000 - $273,000. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Consultant (Pre-Sales) - Healthcare, Palo Alto Networks

Join Palo Alto Networks as a Solutions Consultant (Pre-Sales) in the vibrant city of Phoenix, AZ! If you have a passion for transforming the way organizations handle cybersecurity, this is the position for you. As a Solutions Consultant, you'll serve as a key partner in guiding customers through their security transformation journey. With your technical expertise, you will help clients understand their unique environments, ensuring they see the true value in their investment with us. You'll be at the forefront of shaping innovative solutions that not only meet customer demands but exceed their expectations. Your role will involve collaborating closely with Professional Services, Customer Success, and Specialist teams, creating impactful presentations that resonate with your audience, and establishing deep customer relationships that pave the way for operational efficiency and enhanced productivity. You'll be expected to deliver high-level designs across our impressive portfolio while also driving adoption of our platform to ensure that clients unlock optimal security and flexibility. Here at Palo Alto Networks, we believe in curiosity at the core of this role, transforming complex problems into opportunities for growth and learning. If you have experience in pre-sales engineering and are ready to lead by example while promoting a proactive cybersecurity vision, this position could be the next step in your career path!

Frequently Asked Questions (FAQs) for Solutions Consultant (Pre-Sales) - Healthcare Role at Palo Alto Networks
What responsibilities does a Solutions Consultant (Pre-Sales) at Palo Alto Networks have?

As a Solutions Consultant (Pre-Sales) at Palo Alto Networks, your primary responsibility will be to provide technical leadership and expertise in the sales process. You'll engage with customers to understand their specific business requirements and present technical solutions that showcase the value of our cybersecurity offerings. You'll also meet and exceed sales quotas by developing strategic account plans, leading workshops, and conducting technical engagements to validate solutions and drive customer adoption.

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What qualifications are necessary for the Solutions Consultant role at Palo Alto Networks?

To excel as a Solutions Consultant (Pre-Sales) at Palo Alto Networks, candidates should ideally have over 6 years of experience in pre-sales or sales engineering. A strong understanding of data networking, cloud architectures, and experience in delivering cybersecurity solutions is essential. Additionally, skills in creating effective presentations and collaboration across various teams within the organization are important to ensure successful customer solutions.

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How does the Solutions Consultant (Pre-Sales) contribute to customer success at Palo Alto Networks?

The Solutions Consultant (Pre-Sales) at Palo Alto Networks plays a critical role in customer success by driving the adoption of our platform and ensuring that clients fully realize the value of their investments. By understanding customer needs and collaborating with various internal teams, you'll tailor solutions that not only secure their digital landscape but also enhance operational efficiencies and promote innovation within their business.

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What does career growth look like for a Solutions Consultant (Pre-Sales) at Palo Alto Networks?

Career growth for a Solutions Consultant (Pre-Sales) at Palo Alto Networks is supported through continued learning and development opportunities. The company encourages employees to invest in their technical and professional skills, enabling them to take on more complex sales challenges and advanced positions in the cybersecurity field, whether in leadership or specialized engineering roles, as they deepen their expertise in the industry.

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Is travel required for the Solutions Consultant (Pre-Sales) position at Palo Alto Networks?

Yes, the Solutions Consultant (Pre-Sales) position at Palo Alto Networks may require travel to support in-person customer meetings, enhancing relationship-building and ensuring a thorough understanding of customer environments. Specific travel requirements can be discussed further with the recruiter during the interview process.

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Common Interview Questions for Solutions Consultant (Pre-Sales) - Healthcare
Can you describe a time you successfully led a pre-sales engagement?

In your response, highlight specific instances where you utilized your technical expertise, engaged with customers, and created high-impact demonstrations. Focus on how you identified their needs and offered tailored solutions that resulted in successful conversions. Providing metrics or outcomes can strengthen your answer.

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What strategies do you use to understand and meet customer requirements?

Discuss techniques such as conducting thorough discovery sessions to gather insights into customer needs, utilizing open-ended questions to encourage dialogue, and actively listening to their concerns. Emphasize how you align our offerings with their key business imperatives to create personalized solutions.

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How do you approach presenting technical information to non-technical audiences?

Frame your answer around simplifying complex concepts and using relatable analogies or real-world examples. Share methods you've implemented, such as visual aids or storytelling techniques, to engage your audience and ensure they grasp the essential points without getting lost in jargon.

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What role does collaboration play in your success as a Solutions Consultant?

Highlight the importance of cross-functional collaboration, detailing how working closely with teams like Professional Services and Customer Success enhances the implementation and adoption of solutions. Share examples where a unified approach led to successful project outcomes.

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Can you explain how you stay updated on cybersecurity trends?

Show your commitment to continuous learning by discussing resources such as industry publications, webinars, networking events, and professional associations you engage in to stay informed about the latest cybersecurity trends and innovations, and how you apply this knowledge in your role.

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Describe how you handle challenges in long sales processes.

Discuss strategies you employ to maintain momentum, such as consistent communication with stakeholders, setting clear expectations, and utilizing project management tools to keep everyone aligned. Emphasize adaptability and perseverance as key traits that help you navigate these challenges.

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How do you differentiate Palo Alto Networks from its competitors?

Provide an informed comparison that includes Palo Alto Networks' unique value propositions, such as our innovative solutions, dedicated customer success initiatives, and commitment to comprehensive security that addresses evolving threats. Use examples to underscore our leadership in the cybersecurity landscape.

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What technical skills do you consider most important for a Solutions Consultant?

Share your insights into important skills such as cloud architecture expertise, knowledge in network security, familiarity with cybersecurity frameworks, and proficiency in developing high-level design specifications. Also, mention soft skills like effective communication and problem-solving as critical for success.

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How do you ensure your technical presentations are impactful?

Discuss methods for tailoring presentations to the audience's level of understanding and interests, incorporating engaging visuals, and practicing clarity in your messaging. Share feedback mechanisms you employ to refine your approach based on audience responses.

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How would you approach building relationships with new customers?

Explain your proactive approach to relationship-building, focusing on understanding their business needs through open dialogue, delivering value before the sale, and establishing trust by demonstrating your expertise and commitment to supporting their success.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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DATE POSTED
March 29, 2025

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