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Systems Engineer, Major Accounts

Company Description

Our Mission

At Palo Alto Networks®, everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

 

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.

  • Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers.

  • Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate.

  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers

  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.

  • Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences

  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.

  • Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy. 

  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner

  • Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space  

  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events

  • Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience

  • 6+ years experience in pre-sales/sales engineering

  • Understanding of data networking and/or modern application design and cloud architectures

  • Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred

  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal

  • Creating and delivering technical presentations, workshops, or technical validation engagements 

  • Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies

  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions

  • Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred

  • This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Engineer, Major Accounts, Palo Alto Networks

Looking for an exciting opportunity to take your career to the next level? Join Palo Alto Networks as a Systems Engineer for Major Accounts in Oklahoma! In this dynamic role, you'll be at the forefront of cybersecurity, helping large organizations protect their digital environments. With a focus on innovative solutions, you'll guide customers through their security transformation journeys, ensuring they realize the maximum value from their investments. Your expertise will play a key role in defining technical solutions and developing strategic account plans that target cross-platform solutions. Curiosity is essential here, as you’ll tackle complex problems to deliver inventive results that empower your clients to improve productivity, operational efficiency, and security efficacy. By engaging with customers through impactful communication and technical workshops, you will demonstrate the leadership that sets Palo Alto Networks apart from the competition in the ever-evolving cybersecurity landscape. As a part of our dedicated Solutions Consultant community, you'll collaborate closely with Professional Services and Customer Success teams to ensure seamless implementation of our solutions. If you have a passion for cybersecurity, a hands-on approach to engaging with clients, and experience in pre-sales or sales engineering, we want to hear from you! Together, let’s inspire innovation and excellence while making our digital world safer.

Frequently Asked Questions (FAQs) for Systems Engineer, Major Accounts Role at Palo Alto Networks
What are the main responsibilities of a Systems Engineer at Palo Alto Networks?

As a Systems Engineer for Major Accounts at Palo Alto Networks, your main responsibilities include providing technical leadership throughout your customers' security transformation journey, creating strategic account plans, and ensuring effective solution adoption to meet business imperatives. You will conduct discovery discussions to understand customer needs and deliver impactful technical presentations and workshops.

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What qualifications are required for the Systems Engineer position at Palo Alto Networks?

To be successful as a Systems Engineer at Palo Alto Networks, candidates should have a minimum of 6+ years of experience in pre-sales or sales engineering roles, a solid understanding of data networking, cloud architectures, and experience with cybersecurity solutions. Proficiency in English is also essential, as is the ability to influence key stakeholders.

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How does the Systems Engineer role at Palo Alto Networks differ from traditional sales engineering roles?

The Systems Engineer position at Palo Alto Networks is more aligned with providing strategic guidance and technical leadership. Unlike traditional sales engineering roles, this position focuses on customer relationships and helping clients through their security transformations, ensuring they receive value from their investments while aligning technical solutions to business needs.

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What skills are important for a Systems Engineer at Palo Alto Networks?

Key skills for a Systems Engineer at Palo Alto Networks include strong technical knowledge in cybersecurity, excellent communication and presentation skills, the ability to engage with diverse audiences, and a capacity for strategic thinking. Moreover, being curious and adaptable are essential traits that will enable you to solve complex client challenges.

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What is the work environment like for a Systems Engineer at Palo Alto Networks?

The work environment for a Systems Engineer at Palo Alto Networks is collaborative and innovative, emphasizing flexibility through their FLEXWORK initiative. You'll engage in teamwork with various departments, work to solve complex cybersecurity challenges, and enjoy a company culture that values personal and professional growth.

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Common Interview Questions for Systems Engineer, Major Accounts
Can you describe your approach to understanding a customer's technical requirements as a Systems Engineer?

When approaching a customer's technical requirements, I first focus on building rapport to encourage open communication. I ask targeted questions to uncover their key business imperatives and current pain points. This helps me align our solutions with their unique needs and ensures that I'm addressing their specific challenges.

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What strategies do you use to ensure successful technical presentations as a Systems Engineer?

To deliver successful technical presentations, I emphasize clarity and engagement. I adapt my presentations to the audience's technical level, use visual aids to illustrate complex concepts, and encourage questions throughout the presentation to foster interaction. Tailoring my message ensures I effectively communicate value.

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How do you keep up with the changing cybersecurity landscape?

I stay updated on the cybersecurity landscape through continuous learning, attending industry conferences, following thought leaders on social media, and participating in relevant online forums. Regularly reading research papers and articles helps me understand emerging trends and adapt our solutions accordingly.

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Describe a challenging sales engineering project you worked on and how you overcame obstacles.

In a previous project, I encountered challenges with multiple stakeholders having conflicting interests. I organized individual meetings to address concerns and gather feedback. This collaborative approach allowed me to create a unified strategy that met everyone's needs and ultimately led to a successful sale.

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What role does collaboration play in your success as a Systems Engineer?

Collaboration is critical in sales engineering. Working closely with Professional Services, Customer Success, and specialists allows me to leverage diverse expertise to deliver comprehensive solutions. This teamwork ensures a cohesive strategy and enhances the customer experience, ultimately leading to better outcomes.

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How do you handle objections during customer meetings?

When facing objections, I maintain a positive and constructive attitude. I actively listen to the customer's concerns, validate them, and provide well-researched responses that address their specific issues. Demonstrating empathy and expertise helps build trust and often alleviates their objections.

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Explain how you would promote customer adoption of Palo Alto Networks solutions.

To promote customer adoption, I would initiate regular follow-up interactions post-implementation to ensure they are comfortable with the solutions. I would provide additional resources, such as training sessions and workshops, tailored to their team’s needs, highlighting best practices to maximize the value of our solutions.

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What techniques do you use for effective discovery during client meetings?

Effective discovery techniques include asking open-ended questions that encourage clients to share their specific challenges and operational goals. I also probe deeper into their existing infrastructure to gain insights into pain points, which helps me recommend solutions that offer the most value.

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How would you assess the competitive landscape while working on a project?

Assessing the competitive landscape involves continuous research on competing products and industry trends. I analyze competitor offerings and gather customer feedback about their experiences. This information helps me position Palo Alto Networks' solutions more effectively and identify opportunities to differentiate our value.

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What steps would you take to cultivate relationships with key stakeholders?

To cultivate relationships with key stakeholders, I prioritize regular communication, building trust through consistent follow-ups and addressing their concerns promptly. I strive to understand their objectives and show how our solutions align with their goals, reinforcing a partnership approach rather than a transactional one.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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DATE POSTED
April 7, 2025

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