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Social Media Manager

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

ParentSquare is seeking a Social Media Manager to drive brand awareness, manage social channels, and create engaging content for its K-12 communication platform.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include managing social media channels, creating and measuring strategies, and reporting on KPIs, as well as running paid social ads and collaborating with cross-functional teams.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Candidates should have 3+ years of social media management experience, strong writing and editing skills, and proficiency with tools like Hootsuite and Canva.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Ideal candidates will have experience in SaaS or tech-related fields, familiarity with SEO best practices, and video editing skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This is a fully remote position, with the company based in Santa Barbara, CA.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $70000 - $90000 / Annually



Who We Are

ParentSquare is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sounds simple? We strive to keep it that way! Over 20,000 schools and 10 million parents and guardians across the U.S. utilize our platform to stay informed and involved from the way they prefer to be notified - email, text, voice, web, app, and social - to the ways they can interact with schools - forms, sign-ups, payments, RSVPs, language translations, chat and more. We just celebrated our 13th anniversary and are excited to continue advancing K-12 communications equity with our intuitive and easy-to-use platform so districts and schools can connect with all parents and guardians.

Who We’re Looking For

We’re hiring our first ever dedicated Social Media Manager! You are data-driven and a creative pro with a strong understanding of social media best practices, analytics, and reporting–as well as the ability to create compelling content. This could include blogs, long-form articles, or social media posts, with a focus on crafting narratives that resonate with our audience. Reporting to the Director of Marketing Communications, this person will play a key role in creating, implementing, and managing a social media strategy focused on elevating brand awareness as well as other strategic business goals. Candidates should possess strong writing and storytelling skills, demonstrate excellent judgment, and multitask effectively. 

Key responsibilities will include: 

  • Daily management and moderation of social media channels
  • Creating, managing, and measuring a social media strategy in alignment with company goals and objectives
  • Reporting on KPIs and providing insights and strategic recommendations
  • Running paid social ads (Meta, LinkedIn) 
  • Working with an in-house graphic designer to produce engaging content 
  • Building relationships with edtech thought leaders across social channels 
  • Cultivating brand champions through creative social media marketing 
  • Working cross-functionally with teams to inform content and strategy
  • Ensuring consistent brand and voice across social channels 
  • Participating in brainstorming sessions to generate innovative ideas and solutions
  • Maintaining up-to-date knowledge of social media trends, best practices, and metrics
  • Creating blogs, long-form content, and social media posts that align with brand voice and messaging.

Our ideal candidate will have the following: 

  • 3+ years of experience in social media management (preferably in SaaS or other tech-related field) 
  • Experience with multi-social posting through platforms such as Hootsuite, HubSpot, Sprout Social, etc. 
  • Experience with Asana or other project management platforms
  • Experience with Canva, Figma, or Adobe Creative Suite 
  • General understanding of SEO and best practices 
  • Strong writing and editing skills, with the ability to craft engaging and relevant content.
  • Strong ability to be agile, meet deadlines, and work in a fast-paced environment
  • Video editing experience required

The perks of working for us are great! 

  • Employer-paid health insurance (including dependent coverage)
  • An employer-matched 401K retirement savings program from day 1 
  • Paid Parental Leave
  • Stock options
  • Health + wellness reimbursements
  • Generous PTO that increases each year 
  • 15 paid holidays, including your birthday! 

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The salary range for this role will be $70,000 to $90,000 DOE.

Average salary estimate

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$90000K

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What You Should Know About Social Media Manager, ParentSquare

Are you a creative storyteller with a passion for social media? If so, ParentSquare, a leading K-12 communication platform based in Santa Barbara, is looking for you to join our team as a Social Media Manager! In this exciting role, you will be at the forefront of driving brand awareness and engaging our audience across various social channels. You'll have the chance to craft compelling content that resonates with parents and schools alike while implementing strategies that align with our company's goals. Your daily tasks will include managing our social media presence, analyzing performance metrics, and running paid social advertisements to amplify our reach. We're looking for someone with 3+ years of social media management experience, who can maneuver through platforms like Hootsuite and Canva with ease. If you're familiar with SEO best practices and have some video editing skills up your sleeve, you'll fit right in. At ParentSquare, we value creativity and collaboration, and you'll work closely with our Director of Marketing Communications to develop innovative ideas. Plus, as a fully remote team, we offer fantastic perks like employer-paid health insurance, a 401K with matching, stock options, and generous PTO. So, if you're ready to elevate our brand's social presence and work with an amazing team in the education technology space, we want to hear from you!

Frequently Asked Questions (FAQs) for Social Media Manager Role at ParentSquare
What does a Social Media Manager do at ParentSquare?

As a Social Media Manager at ParentSquare, you will be responsible for managing all aspects of our social media channels. This includes creating engaging content, developing strategies to drive brand awareness, analyzing performance metrics, and reporting on KPIs. You'll also collaborate with cross-functional teams to ensure our messaging aligns with brand objectives.

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What qualifications are needed for the Social Media Manager role at ParentSquare?

Ideal candidates for the Social Media Manager position at ParentSquare should have at least 3 years of experience in social media management, preferably in a SaaS or tech-related field. Strong writing and editing skills are essential, along with proficiency in tools like Hootsuite, Canva, and a basic understanding of SEO best practices.

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Is the Social Media Manager position at ParentSquare remote?

Yes! The Social Media Manager position at ParentSquare is fully remote. We are based in Santa Barbara, CA, but our team members can work from anywhere, ensuring that everyone has the tools and support needed to thrive in a home office environment.

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What kind of content will the Social Media Manager create at ParentSquare?

The Social Media Manager at ParentSquare will create a variety of content, including social media posts, blogs, and long-form articles. The focus will be on crafting narratives that resonate with our audience—parents and educators—while ensuring that the content aligns with our brand voice and messaging strategies.

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What perks does ParentSquare offer for the Social Media Manager position?

At ParentSquare, we offer a range of perks for our Social Media Manager position, including employer-paid health insurance, a 401K retirement savings program with matching contributions from day one, stock options, paid parental leave, wellness reimbursements, and generous PTO that increases with tenure, along with 15 paid holidays each year.

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Common Interview Questions for Social Media Manager
Can you describe your experience managing social media channels?

When answering this question, discuss specific platforms you've managed, types of content you've developed, and the strategies you've implemented to grow engagement. Quantify your success with metrics and provide examples of how your contributions improved brand awareness or engagement.

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How do you measure the success of your social media campaigns?

Demonstrate your ability to analyze social media performance by explaining what KPIs are most important to you, such as engagement rates, reach, click-through rates, or conversions. Share tools you've used for tracking metrics and how you've adjusted your strategies based on those insights.

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What social media tools are you proficient in?

Be prepared to mention tools like Hootsuite, Sprout Social, or Canva, and discuss how you've utilized these platforms to schedule posts, analyze performance, and create visuals. Highlight any specific functionalities that have helped streamline your workflow.

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How do you stay up-to-date with social media trends?

Explain your approach to staying current with social media trends, mentioning reputable blogs, courses, webinars, and social media influencers you follow. Discuss how insights gleaned from these resources influence your strategies and content creation.

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Can you provide an example of a successful social media campaign you ran?

When answering, outline the campaign’s goals, the strategies you implemented, and the results achieved. Be specific about the metrics that indicate success, such as engagement, reach, or conversions, and what you learned from this experience.

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How would you handle negative comments on social media?

Discuss the importance of addressing negativity professionally and empathetically. Explain your process for assessing the situation, crafting a thoughtful response, and potentially moving the conversation to a more private channel for resolution.

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What role does SEO play in your social media strategy?

Share your understanding of how SEO principles can enhance social media visibility. Discuss how you apply keyword research, optimize content for search engines, and create cross-channel strategies that benefit overall brand visibility.

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How do you approach content creation for different social media platforms?

Explain your strategy for tailoring content to each platform's audience and format. Provide examples of how you adapt tone, visuals, and content length based on whether it is for Facebook, Instagram, Twitter, etc.

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What is your experience with paid social media advertising?

Discuss your familiarity with paid ad platforms, such as Facebook Ads or LinkedIn Ads. Describe any campaigns you've run, including budgeting, targeting, and analysis of ad performance post-campaign.

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How do you collaborate with other teams when developing social media content?

Talk about your experience working with cross-functional teams, such as marketing, sales, or graphic design. Describe how you ensure consistent messaging and how collective input enhances the quality and effectiveness of your social media strategy.

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The idea for ParentSquare was born in 2010 when Anu, a computer engineer, who had recently taken a sabbatical from work to be with her young school-age kids, experienced the difference in how connected she was with her kids’ life at school being a...

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Full-time, remote
DATE POSTED
April 10, 2025

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