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Business Development Manager

Are you ready to join a fast-growing team that’s redefining WordPress security? At Patchstack, we’re on a mission to make the web safer, and we’re looking for a talented Business Development Representative to help us expand our reach. If you thrive on building relationships, love the challenge of outbound prospecting, and enjoy working in a dynamic startup environment, this role is for you!

What is Patchstack?

We are a group of people passionate about open-source software, protecting website owners and developers from hackers.

We do this by helping them identify & patch vulnerabilities in their WordPress sites. We also run a community of ethical hackers and security researchers who help us find and patch these vulnerabilities in open-source components.

What we do

  • We provide a SaaS solution to detect and virtually patch plugin vulnerabilities.
  • We run a community-driven bug bounty platform (Patchstack Alliance) to nurture a community of independent security researchers behind the WordPress ecosystem.
  • We maintain an open and free WordPress vulnerability database
  • We provide vulnerability information to some of the biggest WordPress hosting companies
  • We provide professional code review and security auditing to WordPress plugins

Who are we looking for?

As a Business Development Manager (BDM), you’ll play a key role in shaping and executing our growth strategy. You’ll be responsible for driving new business opportunities, managing the full sales cycle, and cultivating long-term client relationships. This role goes beyond prospecting—it requires a strategic mindset, sales expertise, and the ability to collaborate cross-functionally to unlock new revenue streams. You’re expected to manage the whole sales cycle 

You will report to the Head of Partnerships and collaborate in developing and refining outreach strategies, messaging, and account targeting approaches.

Key Responsibilities

  • Develop and execute a business development strategy to drive revenue growth and expand market presence.
  • Identify, qualify, and close new business opportunities, managing the entire sales process from lead generation to contract negotiations.
  • Expand relationships with key accounts to drive upsell and cross-sell opportunities.
  • Conduct market research and competitive analysis to refine Ideal Customer Profiles (ICP) and optimize sales messaging.
  • Lead strategic outbound prospecting and engage with key decision-makers to generate new business.
  • Collaborate with marketing on campaigns, sales enablement content, and events to drive demand generation.
  • Work closely with product teams to align sales efforts with product roadmaps and client needs.
  • Track and manage pipeline metrics in Hubspot, ensuring accurate sales forecasting and data-driven decision-making.
  • Represent the company at industry events, trade shows, and networking opportunities to build brand awareness and generate leads.
  • Contribute to refining sales processes, documentation, and playbooks to improve efficiency.
  • 3+ years of experience in B2B SaaS/PaaS sales or business development (experience in CMS, DXP, or security solutions is a plus).
  • A proven track record of exceeding revenue targets and successfully closing deals with mid-to-enterprise-level accounts.
  • Strong negotiation, communication, and presentation skills with a consultative selling approach.
  • Experience working with Hubspot, LinkedIn Sales Navigator, and other sales automation tools.
  • Ability to analyze market trends and adjust go-to-market strategies accordingly.
  • Comfortable working remotely and traveling occasionally for events or key client meetings.

Nice-to-Haves:

  • Familiarity with WordPress or experience in the WordPress ecosystem.
  • Experience launching new products/services in enterprise B2B sales.
  • Cold-calling experience.
  • Previous remote work experience.

What we can offer:

  • Highly impactful work
  • No corporate environment
  • Paid training for work-related personal development
  • 31 days PTO + local bank holidays
  • Full-time remote work in a globally distributed team
  • Co-working space membership or WFH equipment for home-office
  • Fitness club or a local gym membership
  • Competitive salary + commission plan
  • Awesome team members!

Average salary estimate

$75000 / YEARLY (est.)
min
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$60000K
$90000K

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What You Should Know About Business Development Manager, Patchstack

Are you passionate about driving growth in a fast-paced environment? Patchstack is searching for a dynamic Business Development Manager to join our mission of making the web safer through top-notch WordPress security solutions. If you have an affinity for fostering relationships and an eye for spotting potential leads, this role might be your perfect match! You will be instrumental in developing and executing strategies that drive revenue growth, while also managing the entire sales cycle—from prospecting to closing deals. Your innovative spirit will help us identify and pursue new business opportunities, while expanding relationships with our existing key accounts. Your responsibilities will also include conducting market research to fine-tune our Ideal Customer Profiles and collaborating closely with marketing to create sales-enablement content. At Patchstack, you'll rely on tools like Hubspot to manage and forecast pipeline metrics, ensuring you have the data to make informed decisions. This position allows for significant flexibility, including remote work opportunities, which means you can cultivate a fulfilling career from anywhere. Join us in redefining security for WordPress and make an impactful difference in the digital landscape with Patchstack!

Frequently Asked Questions (FAQs) for Business Development Manager Role at Patchstack
What are the key responsibilities of a Business Development Manager at Patchstack?

As a Business Development Manager at Patchstack, you will be pivotal in driving revenue growth by developing and executing business strategies, managing the sales cycle, and building long-term client relationships. Your role will involve both identifying and closing new business opportunities, as well as expanding relationships with existing accounts.

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What qualifications are required for the Business Development Manager role at Patchstack?

To succeed as a Business Development Manager at Patchstack, candidates should have at least 3 years of experience in B2B SaaS/PaaS sales, particularly in CMS, DXP, or security solutions. A proven track record of exceeding revenue targets, strong negotiation skills, and familiarity with sales automation tools like Hubspot are essential.

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What kind of work environment can a Business Development Manager expect at Patchstack?

Patchstack offers a dynamic and flexible work environment, primarily through full-time remote work. You will be part of a globally distributed team that prioritizes collaboration and innovation while providing a supportive atmosphere free from corporate rigidity.

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How does the Business Development Manager collaborate with other teams at Patchstack?

In your role as a Business Development Manager at Patchstack, you will collaborate closely with marketing to create demand-generation campaigns and sales-enablement content. You will also work with product teams to align sales strategies with product offerings and client needs.

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What benefits does Patchstack offer to its Business Development Manager?

Patchstack provides a variety of attractive benefits, including 31 days of paid time off plus local bank holidays, paid training for personal development, competitive salary plus commission, free access to a co-working space or home-office equipment, and gym memberships, making it a fulfilling place to work.

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Common Interview Questions for Business Development Manager
How do you approach the sales cycle as a Business Development Manager?

In your response, emphasize your strategic approach to managing the sales cycle—from researching leads and qualifying prospects to developing tailored proposals and closing deals. Highlight your experience with pipeline management tools, like Hubspot, to showcase your proficiency.

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Can you describe your experience with outbound prospecting?

Focus on specific examples where you successfully generated leads through outbound strategies. Discuss how you used tools like LinkedIn Sales Navigator and your ability to analyze market trends to engage decision-makers effectively.

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How do you stay updated on industry trends related to WordPress security?

Explain your methods for staying informed, such as following relevant blogs, participating in forums, attending industry events, or being part of professional networks. Highlight how this knowledge helps shape your sales strategies and messaging.

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What strategies would you implement to expand client relationships?

Share concrete strategies you have successfully implemented in previous roles, like conducting regular check-ins with clients, identifying upsell opportunities, or providing valuable content that keeps clients informed about your offerings.

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How do you handle objections from potential clients?

Demonstrate your consultative selling approach by discussing how you empathize with client concerns, actively listen, and provide tailored solutions that address their specific challenges related to WordPress security.

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What sales technologies are you familiar with?

Mention your experience with sales automation platforms like Hubspot, CRM tools, and any analytic software that aids in tracking sales performance. Discuss how these technologies have helped streamline your sales processes.

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How do you measure the success of your business development strategies?

Talk about using key performance indicators (KPIs) like lead conversion rates, revenue growth, and customer retention metrics to evaluate the effectiveness of your strategies. This shows a data-driven approach to decision making.

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Describe a successful negotiation you have conducted.

Provide a detailed example of a negotiation where you achieved a favorable outcome. Highlight your preparation, the techniques you used, and the result that benefited both your company and the client.

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What motivates you as a Business Development Manager?

Focus on your passion for sales, drive to impact business growth, and commitment to helping clients succeed. Describe how these motivations influence your everyday work and contribute to your goal-setting.

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How would you approach developing a new business development strategy for Patchstack?

Outline your process for assessing market opportunities, defining ideal customer profiles, and setting measurable goals. Discuss how you would collaborate with various teams to align initiatives with the company’s overall mission.

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DATE POSTED
March 19, 2025

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