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Manager/Senior Manager,Healthcare Sales & Growth

About myPlace Health

myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish. 

 

Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.  

 

myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets. 


About This Role

Are you passionate about connecting seniors with the care and support they deserve? Do you thrive in building relationships, leading teams, and creating strategies that drive meaningful growth? If so, this is an incredible opportunity to join myPlace Health as an Outreach Manager, where you’ll play a key role in expanding access to our PACE (Program of All-Inclusive Care for the Elderly) services.


In this role, you’ll lead and develop a high-performing outreach and enrollment team, forging strong partnerships with community organizations, healthcare providers, and referral sources across the Los Angeles market. You’ll have the unique opportunity to build the outreach and marketing program from the ground up, shaping strategies that will connect underserved frail seniors with the comprehensive care they need to live healthier, more fulfilling lives.


We’re looking for an energetic, mission-driven leader who is excited to grow a program that makes a real difference in the community. If you’re ready to take on a rewarding challenge and help seniors access life-changing care, we’d love to hear from you!


What Does Success Look Like As our Outreach Manager
  • Shape Outreach & Marketing Strategy – Partner with leadership to develop strategies that drive growth and enhance brand awareness.
  • Grow Our Enrollment Pipeline – Identify and cultivate new referral sources to bring more participants into our PACE program.
  • Stay Ahead of the Market – Keep a pulse on competitors’ positioning to refine and enhance our outreach approach.
  • Lead and Develop a High-Performing Team – Hire, train, mentor, and support outreach staff while ensuring they have the tools to succeed.
  • Ensure Compliance & Best Practices – Oversee outreach and marketing activities to meet DHCS and CMS regulations.
  • Build Meaningful Community Partnerships – Strengthen relationships with hospitals, providers, and community organizations to increase referrals.
  • Enhance Outreach Processes – Evaluate and refine enrollment workflows to improve efficiency and participant experience.
  • Leverage Data & Technology – Monitor and manage our CRM software to maintain accurate documentation and reporting.
  • Collaborate for Success – Work closely with center leadership to meet enrollment goals and pass audits with confidence.
  • Drive Enrollment & Marketing Execution – Implement marketing plans that deliver measurable results.
  • Support Organizational Growth & Mission – Contribute to the organization’s overall success by working cross-functionally with teams, providing insights to improve outreach efforts, and ensuring that our enrollment strategies align with our mission of delivering high-quality care to seniors.


What Does An Ideal Candidate Need To Succeed?
  • Experience that Makes an Impact – A proven track record of 5+ years in outreach, sales, business development, or marketing, preferably in healthcare, senior services, or a related field.
  • Leadership & Team Development – 3+ years of experience in hiring, training, and mentoring outreach or sales teams to achieve growth goals.
  • Strategic Thinking & Execution – Ability to develop and implement effective marketing and enrollment strategies that drive results.
  • Community Engagement Expertise – Strong skills in building relationships with referral sources, hospitals, providers, and community organizations to expand outreach.
  • Data-Driven Approach – Proficiency in CRM systems and reporting to track outreach activities and ensure compliance with DHCS and CMS regulations.
  • Regulatory & Compliance Knowledge – Understanding of state and federal regulations governing healthcare marketing and enrollment, particularly within a PACE or managed care setting (preferred).
  • Strong Communication & Collaboration Skills – Ability to effectively present, negotiate, and collaborate with stakeholders at all levels.
  • Adaptability & Problem-Solving – A resourceful approach to challenges with the ability to pivot strategies as needed.
  • Mission-Driven Mindset – A commitment to improving the lives of seniors through compassionate and effective outreach efforts.
  • Education & Experience – A bachelor’s degree in business, marketing, healthcare administration, or a related field is preferred. Equivalent experience will also be considered.


$120,000 - $140,000 a year
What's in it for you?

myPlace Health offers a robust compensation package for this role that includes cash compensation and other total rewards. Base pay is based on several factors including but not limited to education, relevant work and industry experience, certifications, and location of the role. Onsite roles include appropriate geographic adjustments, while remote roles are typically priced off national pay data.

Competitive Incentive Plan: Performance-based incentive plan that is beyond the industry standard
Growth and feedback opportunities: Enjoy two performance reviews each year (if applicable), designed to support your professional development and celebrate your contributions to our team's success!
Preparing you for retirement:401k with Employer match
Medical Plans to fit your needs: Your choice of 6 medical plans, with premium coverage of up to 80% for employees and 75% for all dependents
Ancillary benefits to meet your other needs: Dental and vision plans to meet your needs of you and your dependents; health savings account, flexible spending accounts, short- and long-term disability coverages, as well as basic life insurance. myPlace is also proud to offer accident, hospital indemnity, and critical illness benefits for our team.
Generous time off: PTO starting at 20 days per year; plus 12 paid holidays per year, and 2 floating holidays per year
 Professional Development top of mind: Generous CME/CEU budget and time off, and professional development opportunities
Making your home office comfortable: A one-time stipend towards setting up your home office, if applicable.
Family friendly environment: Family friendly policies, including paid new parent leave and new child care stipend

Your Application

Please submit your resume/CV.

 

Our Commitment to Diversity, Equity and Inclusion

At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging.  We pride ourselves to be an equal opportunity employer.  People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

 

COVID-19 Vaccination Policy

At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.

 

Beware of Scams and Fraud

Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/

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What You Should Know About Manager/Senior Manager,Healthcare Sales & Growth, myPlace Health

At myPlace Health, we believe that every older adult should live life to the fullest and with dignity. As a Manager/Senior Manager of Healthcare Sales & Growth, based in Los Angeles, CA, you will be at the heart of our mission to provide unparalleled access to vital care for our senior population. This is more than just a job; it’s about making a tangible impact in our community. You’ll lead a dynamic outreach and enrollment team focused on connecting older adults with our PACE (Program of All-Inclusive Care for the Elderly) services. Your role involves strategizing on how to grow our enrollment pipeline, partnering with community organizations and healthcare providers, and ensuring compliance with relevant regulations. If you’re driven by a mission of care and possess the skills to build relationships, develop high-performing teams, and refine outreach strategies, then myPlace Health is the perfect place for you. You’ll shape the future of healthcare for frail seniors, leveraging data and technology to streamline processes that lead to measurable results. This is your chance to foster community partnerships, support organizational growth, and help seniors access the critical services they need for healthy, fulfilling lives. Join us at myPlace Health, and let’s redefine the aging process together!

Frequently Asked Questions (FAQs) for Manager/Senior Manager,Healthcare Sales & Growth Role at myPlace Health
What are the primary responsibilities of the Manager/Senior Manager of Healthcare Sales & Growth at myPlace Health?

The Manager/Senior Manager of Healthcare Sales & Growth at myPlace Health is responsible for leading the outreach and enrollment team, shaping marketing strategies to drive growth, establishing strong partnerships with healthcare providers, and ensuring compliance with state and federal regulations. This role is pivotal in expanding access to our PACE services and improving the lives of older adults in the community.

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What qualifications are needed for the Manager/Senior Manager of Healthcare Sales & Growth position at myPlace Health?

Candidates for the Manager/Senior Manager of Healthcare Sales & Growth position at myPlace Health should ideally possess 5+ years of experience in outreach, sales, or business development within the healthcare sector. A bachelor's degree in business, marketing, or healthcare administration is preferred, along with strong leadership and communication skills to build effective teams and partnerships.

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How does the Outreach Manager role at myPlace Health support seniors in the community?

The Outreach Manager role at myPlace Health directly supports seniors by expanding access to comprehensive healthcare services. This involves developing outreach strategies to connect frail seniors with our PACE program, building strong community partnerships, and enhancing enrollment processes to ensure that seniors receive vital care in their preferred environments.

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What is the expected salary range for the Manager/Senior Manager of Healthcare Sales & Growth at myPlace Health?

The salary range for the Manager/Senior Manager of Healthcare Sales & Growth position at myPlace Health is between $120,000 and $140,000 yearly. Compensation is determined based on factors such as education, experience, and industry benchmarks, ensuring a competitive package for qualified candidates.

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What growth opportunities are available for the Outreach Manager at myPlace Health?

At myPlace Health, the Outreach Manager can expect numerous growth opportunities, including performance reviews aimed at professional development, access to a generous CME/CEU budget, and the chance to lead innovative outreach initiatives that directly impact community care. This position is designed for individuals eager to advance their careers while making a meaningful difference.

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Common Interview Questions for Manager/Senior Manager,Healthcare Sales & Growth
How would you approach building partnerships with community organizations as the Outreach Manager?

To build partnerships with community organizations as the Outreach Manager at myPlace Health, I would start by identifying key stakeholders and understanding their needs. I’d propose collaborative efforts that align our missions, emphasizing the benefits for the community. Making regular contact, attending community meetings, and establishing trust will be crucial to fostering these relationships.

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What strategies would you implement to enhance enrollment in the PACE program?

To enhance enrollment in the PACE program, I would focus on tailored outreach efforts targeting specific demographics, employing data-driven insights to identify where our services are most needed. I would also leverage feedback from stakeholders and participants to refine our messaging and develop campaigns that resonate with potential members.

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Can you describe your experience in leading outreach or sales teams?

In my previous roles, I've successfully led outreach and sales teams by focusing on mentorship, training, and fostering a collaborative culture. I ensure that each team member has clear goals, access to resources, and ongoing support. My approach includes regular check-ins, celebrating successes, and addressing challenges as a team.

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How do you ensure compliance with healthcare regulations in your outreach efforts?

To ensure compliance with healthcare regulations, I prioritize staying updated on DHCS and CMS guidelines through continuous education and training. I implement best practices into the outreach strategy and conduct regular audits to ensure all activities meet regulatory standards.

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What role does data play in your outreach strategies?

Data plays a crucial role in my outreach strategies by providing insights into performance metrics, identifying trends, and uncovering potential areas for improvement. I leverage CRM systems to track outreach activities and analyze data to refine our tactics, ensuring we effectively reach our target audience.

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Describe a challenging situation you've faced in outreach and how you handled it.

In a previous role, we faced hesitance from a key referral source about our services. I initiated a proactive approach, arranging a meeting to address their concerns and share success stories from past collaborations. Through open dialogue and demonstrating our commitment to quality care, we rebuilt trust and eventually solidified our partnership.

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How do you plan to measure the success of your outreach initiatives?

I plan to measure the success of outreach initiatives through a combination of key performance indicators (KPIs) such as enrollment growth rates, lead conversion rates, and stakeholder engagement levels. Surveys and feedback from participants will also provide valuable qualitative data to gauge the effectiveness of our strategies.

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What skills do you think are essential for success in the Manager/Senior Manager position at myPlace Health?

Essential skills for success in this role include strategic thinking, strong communication skills, a deep understanding of the healthcare landscape, and the ability to build meaningful relationships with various stakeholders. Leadership skills are also crucial for mentoring and inspiring the outreach team to achieve goals.

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How do you stay ahead of competitors in the healthcare outreach field?

Staying ahead of competitors involves continuous market research, networking with peers in the industry, and staying informed about trends and innovations in healthcare outreach. I also focus on differentiating our services by highlighting unique aspects of the PACE program that appeal to seniors and their families.

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What motivates you to work in the healthcare sector, specifically with older adults?

I am deeply motivated by the opportunity to make a positive impact in the lives of older adults. Their stories and struggles resonate with me, and I believe that providing access to essential care and support is a privilege. It drives me to advocate for their needs passionately.

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To enable seniors to live the independent lives they deserve.

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March 21, 2025

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