Business Development Account Manager

As a Healthcare Account Manager at Perimeter Behavioral of Springfield, your primary responsibilities include marketing hospital services, informing and educating referral sources about our offerings, and maintaining strong relationships with Acute Behavioral Hospitals, Behavioral Health Clinicians, and other agencies. You will also conduct mobile assessments, manage a referral source database, and organize educational networking events to ensure awareness and understanding of our mental health services.

To apply for the Healthcare Account Manager role at Perimeter Behavioral of Springfield, candidates typically need a BSN, or a Master's degree in Human Services or Behavioral Health. Additionally, having 2 to 4 years of experience in sales and networking with healthcare referral sources is preferred. Familiarity with behavioral health services and excellent verbal and written communication skills are essential for successfully performing the job duties.

Yes! The Healthcare Account Manager role at Perimeter Behavioral of Springfield is primarily remote. You will have the flexibility of working from home but will need to report occasionally to the main facility as necessary. This setup allows you to effectively manage your time and efforts while still contributing to our team’s goals.

As a Healthcare Account Manager at Perimeter Behavioral of Springfield, you can expect a range of excellent benefits including health, dental, and vision insurance, a 401(k) plan with company match, paid time off, and mileage reimbursement. Additionally, the role provides a dynamic and fulfilling work environment emphasizing service excellence and fostering a culture of compassion, accountability, respect, and empowerment.

Perimeter Behavioral of Springfield fosters a culture of compassion and dedication to service excellence. As a Healthcare Account Manager, you will be part of a team that values diversity and inclusion, striving to provide an environment where all employees feel valued and respected. Our commitment to empowering our staff translates into a supportive work experience that emphasizes personal growth and professional development.

When marketing the healthcare services at Perimeter Behavioral of Springfield, I would focus on highlighting the unique benefits of our approach, such as our patient-centered care model. I would identify key referral sources, build relationships, and actively communicate our services through tailored marketing strategies, utilizing networking events and educational initiatives to reach potential partners and clients.

To maintain and develop referral sources, I prioritize regular communication and relationship building with clinicians and agencies. I ensure that they understand the services we offer, provide updates on changes or new programs, and create opportunities for them to engage with our facility through networking events or workshops, fostering a collaborative environment.

When facing challenges with referral partners, I believe in proactive communication. I would arrange meetings to understand their concerns and collaborate on solutions. It's important to maintain a transparent dialogue, ensuring that they feel valued and supported, while continually educating them on how we can best meet their needs.

I have extensive experience in statistical reporting as it relates to referral development. I regularly track interactions with referral sources, analyzing data to identify trends and opportunities for improvement. By generating reports, I can measure the effectiveness of our marketing strategies and adjust my approach to enhance patient flow.

In my previous role, I developed a targeted marketing campaign focusing on community education regarding mental health. By collaborating with local agencies, we organized workshops and presentations, which resulted in a significant increase in referrals. The success stemmed from clear messaging, community engagement, and building strong referral partnerships.

I ensure my communications are effective by tailoring my messages to the needs of the healthcare professionals I engage with. Utilizing their preferred methods of communication, whether it be face-to-face meetings, emails, or phone calls, allows me to relay crucial information while fostering stronger relationships.

Empathy is crucial in a Healthcare Account Manager's role as it allows us to connect with referral partners and understand their needs and challenges. By actively listening and addressing these concerns, we can build trust and rapport, ultimately leading to stronger partnerships that benefit our patients.

I stay organized in tracking referral sources and interactions by implementing a systematic approach using databases and CRM tools. This allows me to log every interaction, set reminders for follow-ups, and analyze trends over time, ensuring a comprehensive understanding of our referral network.

Yes, I have conducted educational events focused on mental health awareness and treatment options. My approach involves identifying relevant topics, engaging knowledgeable speakers, and promoting the event across multiple platforms to attract participants. I ensure that the content is insightful and provides value, fostering an environment of learning and networking.

My experience with mobile assessments for referrals involves conducting on-site evaluations to determine patient needs and suitability for services. I follow structured protocols to gather relevant information and communicate findings effectively to ensure seamless transitions to our care programs, emphasizing our commitment to individualized patient care.