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Operations Assistant

Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Operations Assistant. In this role, you will be supporting impactful projects that make a difference for our country.


The Administrative Assistant for Operations is responsible for coordinating and submitting responses to customer Requests for Proposals (RFPs), ensuring compliance with company standards, and managing contract vehicles such as the GSA Schedule. This role requires a detail-oriented individual with strong organizational and communication skills who can collaborate independently with internal teams, including sales, strategists, and Practice Managers. The Administrative Assistant will also review bid sites to identify relevant opportunities, route them to the appropriate staff, and ensure compliance with document requirements for project setup within the company’s Microsoft Dynamics tracking system. Additionally, this role will support the production of recurring and one-time reports, providing valuable insights to internal stakeholders.


Education and Experience:
  • Bachelor’s degree in business, Communications, Public Administration, or a related field (preferred but not required).
  • 3+ years of experience in proposal coordination, contract administration, or program management.
  • Experience working with Microsoft Dynamics and SharePoint (preferred).
  • Expertise in Microsoft Word, Excel, and PowerPoint (required).
  • Familiarity with government and commercial contracting processes, including managing contract vehicles.


Knowledge, Skills, and Abilities:
  • Strong understanding of the RFP process and proposal lifecycle.
  • Ability to review scopes of work and ensure compliance with company policies and standards.
  • Experience managing and maintaining contract vehicles, including renewals and compliance requirements.
  • Ability to filter and route bid site opportunities based on company capabilities.


Technical Abilities:
  • Proficiency in Microsoft Word, Excel, and PowerPoint for document creation, data analysis, and presentations.
  • Strong familiarity with Microsoft SharePoint for document management and collaboration.
  • Experience working with Microsoft Dynamics to track project setup and manage workflows.
  • Ability to review, analyze, and ensure contract and proposal documents compliance.
  • Strong understanding of RFP coordination processes, including document formatting, version control, and submission requirements.
  • Experience with government contract management, including maintaining and renewing contract vehicles.
  • Familiarity with procurement portals and bids.
  • Knowledge of Microsoft Dynamics CRM.
  • Experience producing and managing recurring and ad-hoc reports for business operations.


Essential Duties
  • Assist in coordinating and submitting responses to customer Requests for Proposals (RFPs), ensuring all requirements are met and deadlines are achieved.
  • Review scopes of work to ensure alignment with company standards, policies, and contractual obligations.
  • Collaborate with internal teams to ensure all document requirements for project setup are accurately captured and maintained in Microsoft Dynamics.
  • Manage and maintain special contract vehicles, ensuring compliance and timely renewals.
  • Regularly review procurement portals and bid sites to identify new opportunities and route them to the appropriate internal staff.
  • Maintain accurate proposals, contracts, and compliance documentation records in SharePoint and other tracking systems.
  • Identify opportunities to streamline processes and enhance efficiency in proposal coordination, contract management, and project setup workflows.
  • Other projects or duties as assigned and/or needed. 


Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies.


Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required.


Salaries for Operations Assistants at Planet Technologies range from $40,000 and $70,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc.


Visit www.go-planet.com to learn more about us. Details about our benefits can be found here Planet Technologies Benefits Guide 2024-2025.

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What You Should Know About Operations Assistant, Planet Technologies

Are you ready to play a key role in transforming public sector operations? Planet Technologies, the nation's leading Microsoft services provider, is on the lookout for an enthusiastic Operations Assistant to join our amazing remote team in the Eastern US. In this dynamic position, you'll dive into impactful projects that truly make a difference. Your main goal will be to coordinate and submit responses to customer Requests for Proposals (RFPs), ensuring everything aligns with our high standards. You'll be the go-to person for managing contract vehicles like the GSA Schedule, requiring your sharp attention to detail and excellent organizational skills. Collaborating with teams across the company, including sales and strategists, you will identify opportunities through bid site analysis, ensuring that proposals meet all requirements. Utilizing tools such as Microsoft Dynamics, you’ll help set up projects and maintain essential documentation. If you possess a bachelor's degree in a related field and have three or more years of experience in proposal coordination or contract administration, we want to hear from you! Your familiarity with Microsoft tools and the RFP process will make you a perfect fit for this role. Join us at Planet Technologies, where you can contribute to innovative solutions that empower federal agencies, all from the comforts of your home office!

Frequently Asked Questions (FAQs) for Operations Assistant Role at Planet Technologies
What are the primary responsibilities of the Operations Assistant at Planet Technologies?

The Operations Assistant at Planet Technologies plays a crucial role in coordinating and submitting responses to customer Requests for Proposals (RFPs). Responsibilities include ensuring compliance with company standards, managing contract vehicles like the GSA Schedule, and collaborating with internal teams to maintain accurate project documentation in Microsoft Dynamics. This role also involves identifying new opportunities through bid site reviews and supporting internal stakeholders with timely reports.

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What qualifications are needed to become an Operations Assistant at Planet Technologies?

To become an Operations Assistant at Planet Technologies, applicants typically need at least a bachelor's degree in business, communications, public administration, or a related field, although relevant experience may compensate for formal education. Candidates should also have a minimum of three years of experience in proposal coordination, contract administration, or program management and should be proficient in Microsoft Office tools, particularly Word, Excel, and PowerPoint.

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What software skills are essential for the Operations Assistant role at Planet Technologies?

The Operations Assistant at Planet Technologies must be skilled in Microsoft Office applications—especially Word, Excel, and PowerPoint—for document creation, data analysis, and presentations. Familiarity with Microsoft Dynamics for project management and SharePoint for document collaboration is also important. Knowledge of bid management systems and procurement portals will give candidates a significant advantage in this role.

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Can you describe the work environment for an Operations Assistant at Planet Technologies?

As an Operations Assistant at Planet Technologies, you'll enjoy a remote work environment that fosters collaboration and flexibility. This role allows you to work effectively with internal teams across various functions, ensuring a supportive and communicative workspace. The team's commitment to impactful projects means you’ll engage with exciting initiatives that drive the agency's missions forward—all while working from the comfort of your own home.

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What is the salary range for Operations Assistants at Planet Technologies?

At Planet Technologies, the salary range for Operations Assistants typically falls between $40,000 and $70,000. Various factors impact the final pay offered, including candidates' experience, clearance level, and the skills they bring to the table. This pay structure reflects the company's commitment to compensation that matches the expertise and contributions of its team members.

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Common Interview Questions for Operations Assistant
What experience do you have in proposal coordination as an Operations Assistant?

When answering this question, highlight your relevant experience managing RFPs. Discuss specific projects where you coordinated responses, ensuring compliance with deadlines and company standards. Mention your familiarity with the entire proposal lifecycle and leadership skills in working with cross-functional teams.

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How do you prioritize tasks in a busy operations environment?

To effectively answer this question, describe your method for prioritizing tasks based on urgency and importance. Provide examples of tools and techniques you use, such as to-do lists or project management software, especially emphasizing your experience with Microsoft Dynamics or similar platforms.

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How familiar are you with Microsoft Dynamics and SharePoint?

Discuss your experience with Microsoft Dynamics and SharePoint comprehensively. Mention specific tasks you've completed using these platforms, like tracking project setups, managing workflows, or collaborating on documents. Be clear about your proficiency level and any training you have undergone.

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Can you give an example of a time you ensured compliance in a proposal?

Provide a detailed example where you successfully ensured compliance in an RFP response. Outline the steps taken to meet requirements, how you communicated with team members about these compliance needs, and the outcome of the project. Focus on your attention to detail and problem-solving skills.

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Describe your experience with contract management.

Answer this question by detailing your previous roles involving contract administration. Discuss how you have managed contracts, ensured timely renewals, and your familiarity with contract terms and requirements. If applicable, give examples of successful contract negotiations.

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What strategies do you use for effective communication with internal teams?

Focus on your preferred communication methods and tools. Stress the importance of clarity and openness, and share specific examples of how you've coordinated with other teams, such as creating reports or leading meetings, to ensure shared understanding and successful outcomes.

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What do you understand about the RFP process?

Demonstrate your knowledge by explaining the typical RFP lifecycle, from identifying opportunities to submitting proposals. Discuss components such as timeline management, document compliance, and stakeholder collaboration, conveying your readiness to engage effectively in future RFP processes.

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How do you handle tight deadlines?

Share your techniques for managing tight deadlines, which could include prioritizing high-impact tasks, breaking projects into manageable parts, and leveraging team resources. Give examples where you successfully met deadlines in previous positions.

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How do you keep track of multiple projects simultaneously?

Mention your organizational methods and any software you use for project tracking. Discuss how you balance various tasks and the importance of regular check-ins and updates to keep everything on track, highlighting any experiences you've had in similar fast-paced environments.

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Why do you want to work as an Operations Assistant at Planet Technologies?

Craft a compelling answer that reflects your alignment with Planet Technologies' mission and values. Share your passion for public service, your admiration for the company's focus on innovative Microsoft solutions, and your belief in the importance of supporting federal agencies through organized operations.

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