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Compliance Program Specialist Senior

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Compliance Program Specialist Senior you will join the UDAP/UDAAP Compliance team, within PNC's Independent Risk Management organization. The approved locations for this position include Cleveland, OH, Pittsburgh, PA and Birmingham, AL.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

As a Compliance Program Specialist Senior, you will be responsible for executing the Enterprise Compliance Model Risk Review process (ECMRR).

Responsibilities include but are not limited to:
• Review of documentation for Customer Impacting models.
• Assessing inherent risk and quality of risk management associated with Customer Impacting models.
• Engage with business partners and modeling teams to ensure ECMRR records are accurate.

Job Description

  • Plans the execution of compliance programs to prevent illegal, unethical, or improper business practices. Develops ability to constructively challenge conclusions/status quo.
  • Supports key business initiatives by analyzing data to identify compliance risks. Assists in providing resolutions to manage and mitigate the identified risks. If necessary, escalates identified risks to senior team members. Identifies compliance impact on matters such as marketing materials, sales programs, product development, documentation review and other business initiatives.
  • Assesses activity for existing and emerging risks. Evaluates the materiality of the risks identified. Researches current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment.
  • Manages the compliance monitoring program and reviews activity to ensure it falls within established risk control limits. Leads the execution of the Compliance program objectives for assigned area, products/services, and applicable regulations. Communicates and socializes compliance program objectives to business partners. Independently challenges analyses and formulates recommendations.
  • Edits compliance reports. Analyzes the reports to identify deeper issues, escalates through proper governance channels as needed, and recommends corrective action plans. Assists in updating or implementing new/enhanced reports in order to ensure timely and effective compliance with regulatory requirements.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Compliance Reporting, Customer Risk, Data Analysis, Decision Making, Econometrics, Regulatory Requirements, Risk Assessments, Risk Control, Strategic Objectives

Competencies

Accuracy and Attention to Detail, Anti-money Laundering/Sanctions Policies and Procedures, Audit And Compliance Function, Auditing, Fraud Management, Internal Controls, Problem Solving

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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Average salary estimate

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$80000K
$120000K

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What You Should Know About Compliance Program Specialist Senior, PNC Financial Services Group

Join PNC as a Compliance Program Specialist Senior and take your career to new heights in Cleveland, Ohio! In this essential role, you’ll become a key player within the UDAP/UDAAP Compliance team of our Independent Risk Management organization. We believe that our employees are our biggest asset, and in this position, you’ll work closely with various teams to ensure that our compliance programs are executed seamlessly. You’ll be responsible for overseeing the Enterprise Compliance Model Risk Review process, engaging directly with business partners to assess risks related to Customer Impacting models, and executing compliance initiatives that prevent unethical business practices. At PNC, we value customer satisfaction and take pride in fostering a workplace where everyone has the opportunity to shine, contribute, and feel valued. You will use your analytical skills to evaluate compliance risks, review marketing materials, and develop strategies that mitigate these risks while aligning with our organization's overarching goals. With a commitment to accuracy and detail, you’ll analyze compliance reports and recommend corrective actions to keep us ahead of ever-changing regulations. If you’re looking to be part of a company that prioritizes its people and values integrity, then PNC is the place for you. Step into this dynamic role and make a difference while growing professionally in an inclusive environment!

Frequently Asked Questions (FAQs) for Compliance Program Specialist Senior Role at PNC Financial Services Group
What are the responsibilities of a Compliance Program Specialist Senior at PNC?

As a Compliance Program Specialist Senior at PNC, your responsibilities include executing the Enterprise Compliance Model Risk Review process, assessing inherent risks of Customer Impacting models, engaging with modeling teams to ensure accurate records, and managing the compliance monitoring program. You'll also be responsible for analyzing data, identifying compliance risks, providing practical solutions, and ensuring that compliance with regulatory requirements is maintained across various business initiatives.

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What qualifications do I need to apply for the Compliance Program Specialist Senior position at PNC?

To apply for the Compliance Program Specialist Senior position at PNC, candidates typically need a Bachelor’s degree and a minimum of 3+ years of relevant industry experience. While specific certifications are not required, they are often preferred. Additionally, a proven ability to manage compliance risks effectively and a keen understanding of regulatory frameworks can greatly benefit applicants in this role.

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How does PNC promote an inclusive work environment for Compliance Program Specialist Seniors?

PNC is committed to fostering an inclusive workplace culture where every employee feels respected and valued. As a Compliance Program Specialist Senior, you'll be part of a team that actively collaborates to support each other's growth and success. PNC provides various resources, programs, and initiatives aimed at promoting diversity and ensuring that all employees have the opportunity to contribute significantly to their roles and the company.

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What skills are important for a Compliance Program Specialist Senior at PNC?

Essential skills for a Compliance Program Specialist Senior at PNC include strong analytical skills for data evaluation, attention to detail for regulatory compliance, effective communication for socializing compliance objectives with business partners, and problem-solving skills for developing risk mitigation strategies. Familiarity with compliance reporting, customer risks, and regulatory requirements will also be advantageous in this role.

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What benefits does PNC offer to Compliance Program Specialist Seniors?

PNC offers a comprehensive range of benefits to its employees including medical/dental/vision coverage, life insurance, retirement plan options, educational assistance, and a robust wellness program. Compliance Program Specialist Seniors enjoy generous paid time off, including vacation days, holidays, and parental leave, ensuring work-life balance and overall well-being.

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Common Interview Questions for Compliance Program Specialist Senior
Can you describe a time you addressed a compliance risk?

When answering this question, provide a specific example demonstrating your analytical ability and problem-solving skills. Detail the compliance risk, the steps you took to address it, and the outcome. Emphasize collaboration with team members and how you communicated findings to stakeholders.

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How do you stay updated on regulatory changes?

In your response, mention the resources you use to stay informed, such as industry publications, webinars, and professional associations. Highlight your proactive approach to learning and adapting to new regulations and any specific instances where you've implemented changes based on your findings.

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Explain your process for assessing compliance risk.

Describe your systematic approach to risk assessment, outlining steps like data analysis, stakeholder engagement, and documentation review. Include how you prioritize risks and the methods you use to evaluate their materiality, demonstrating your strategic thinking.

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What tools or software do you use for compliance reporting?

Share your experience with specific compliance tools or software you have utilized. Provide examples of how these tools enhanced your reporting accuracy and efficiency, emphasizing your aptitude for utilizing technology in compliance management.

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How do you handle conflicts when there is a disagreement on compliance matters?

Discuss your approach to conflict resolution, such as using effective communication, presenting data or analysis to support your position, and working collaboratively to reach a consensus. Highlight your ability to maintain professionalism and focus on compliance goals.

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What experience do you have with auditing compliance procedures?

Provide an overview of your experience conducting compliance audits, including methodologies, how you documented findings, and any corrective actions implemented. Highlight any impact your audits had on improving processes within your previous roles.

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How do you ensure that business practices align with compliance standards?

Explain the processes you follow to monitor and evaluate business practices, ensuring alignment with compliance standards. Discuss your collaboration with different teams and any tools you implement to facilitate this alignment.

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Describe a compliance initiative you led.

Share a detailed example of a compliance initiative you spearheaded, the goals you aimed to achieve, how you engaged with stakeholders, and the results. Reflect on what made the initiative successful and any lessons you learned.

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How do you prioritize tasks in a compliance role?

Discuss your methods for prioritization, considering factors like regulatory deadlines, risk levels, and business impact. Illustrate this with prior experiences, showing how prioritizing effectively allowed you to complete your responsibilities on time.

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What’s your approach to communicating compliance policies to staff?

Outline your strategy for communicating compliance policies, focusing on clarity and engagement. Discuss the importance of training sessions, written communication, and ongoing support to ensure staff understands and adheres to compliance requirements.

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PNC offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. No matter how simple or complicated your needs, we're sure to have the products, knowledge and resources nec...

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DATE POSTED
March 29, 2025

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