Senior Analyst - Project Manager

As a Senior Analyst - Project Manager at the Port Authority of New York and New Jersey, you'll be responsible for enhancing reliability through developing maintenance programs, analyzing operational data, and supporting the TAM Plan. Your role will involve leading investigations into system operations, building asset inventories, and analyzing maintenance routines to minimize service disruptions. Additionally, you'll spearhead the failure review committee, liaise with consultants, and implement innovative solutions, including AI technologies, to improve PATH's overall performance.

To qualify for the Senior Analyst - Project Manager position at PATH, candidates must hold a BS degree with a focus on Communication, Business, or Transit, along with a minimum of two years in public sector roles with increasing responsibilities. Knowledge of PANYNJ policies, railroad systems, and experience managing multiple projects simultaneously is essential. Ideal candidates will present a Master's degree and a proven track record in safety and compliance management.

The Port Authority values candidates who have substantial experience in the public sector, particularly those who have demonstrated management skills in multi-project environments. Prior experience with analyzing system failures, familiarity with PATH's transit systems, and knowledge of safety codes are equally important. A holistic understanding of operational environments and hands-on experience in problem analysis and resolution will set you apart for the Senior Analyst - Project Manager role.

The Senior Analyst - Project Manager plays a pivotal role in supporting the Port Authority’s goals by ensuring reliability in transit operations and improving service efficiency. By developing a reliable maintenance program, analyzing trends, and leveraging best practices and technological advancements, you'll aid in enhancing the overall customer experience and contribute significantly to PATH's capital programs, ultimately leading to reduced delays and optimized resource usage.

The Port Authority offers a competitive benefits package designed to support the well-being of employees, including hybrid work options, professional development opportunities, and a workplace that fosters achievement and recognition. Additional benefits encompass health coverage, retirement plans, and paid time off, ensuring that the organization not only serves the public but takes care of its team members as well.

In your answer, illustrate your understanding of reliability-centered maintenance principles and provide examples of how you've successfully implemented them in previous roles. Highlight any projects where your analysis led to improved maintenance routines or reduced operational failures, showcasing your ability to enhance system performance.

When answering, emphasize your organizational skills and methods for prioritizing tasks—mention tools or frameworks like the Eisenhower Matrix or project management software. Give examples of how you’ve managed deadlines and maintained high-quality outputs across various projects simultaneously.

Discuss your methodology in approaching data analysis, including any specific software tools you’re proficient in. Explain how you identify trends and make data-driven decisions to enhance maintenance operations, with real-life examples of successful outcomes from your analyses.

Here, you should demonstrate your communication skills. Share experiences where you simplified complex data into understandable formats for diverse audiences. Provide examples of presentations or reports you've delivered, focusing on how you ensured clarity and comprehension.

Reflect on past challenges, such as resistance to change or technical hurdles, and detail how you addressed them. Emphasize your problem-solving skills, communication strategies, and ability to collaborate with various teams to foster acceptance and integration of technology.

Discuss your knowledge of industry safety protocols and how you ensure adherence in your projects. Provide concrete examples of how you’ve implemented safety measures or trained others on compliance, emphasizing the importance of safety in maintaining operational integrity.

Share a specific example of a challenging objective that required teamwork. Discuss your leadership style, how you motivated your team, and the result of the collaboration. This showcases not only your leadership skills but also your ability to drive results through teamwork.

Explain your approach to benchmarking, including the research methods you employ to gather relevant data. Discuss how you utilize this information to measure and improve PATH's performance and ensure that your practices align with industry best practices.

Be prepared to discuss any experiences where you integrated AI or machine learning solutions in previous roles. Focus on the problem you aimed to solve with AI, the implementation process, and the quantifiable results achieved – this proves your innovative edge in the field.

Detail your strategies for managing a failure review committee, including how you guide discussions, analyze failures, drive accountability for corrective actions, and foster a culture of continuous improvement. Emphasize how you leverage data to inform decision-making and prevent future issues.