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Sales Engineer

PortSwigger’s Burp Suite is the go-to tool for web security, trusted by 17,000+ organizations—including Google, Amazon, and NASA. As we expand our presence in the US market, we’re looking for a top-tier sales executive to drive our enterprise growth.

The Opportunity

We are seeking a dynamic Sales Engineer who thrives at the intersection of technology and customer engagement. This role is critical in helping prospective customers understand the value of PortSwigger's solutions by providing expert technical guidance, managing proof-of-concept (PoC) engagements, and ensuring a smooth transition from sales to success.

You’ll work closely with sales, product, and customer teams to deliver outstanding technical demonstrations, address complex queries, and provide insights that shape the future of our products. If you're passionate about web security, enjoy problem-solving, and excel at building relationships, we’d love to hear from you.

About You

  • You're deeply technical, with a strong grasp of web security and how enterprises secure their apps. You love solving complex problems—but even more, you love helping others solve them.
  • Collaboration is your thing. Whether it’s working with customers, teammates, or bouncing ideas off the community, you thrive in a high-performance team and love helping the team win.
  • You love getting stuck into complex problems, and love nothing more than helping customers succeed by solving them.
  • You are a communication chameleon, and are well versed at adapting your style to talk to a variety of audiences. 
  • You’re always learning, experimenting, and sharing—probably picking up a new skill just last week.
  • You believe in keeping things simple, cutting through the noise, and making technical complexity feel effortless.

Technical Expertise

  • Strong domain knowledge, with a passion for becoming a subject matter expert in PortSwigger’s solutions.
  • Ability to run technical demos, lead PoC engagements, and communicate the technical value of our products to different stakeholders.
  • Technical versatility, including a strong understanding of CI/CD pipelines, automation tools, and secure software development principles.

Problem-Solving & Adaptability

  • Ability to troubleshoot and resolve technical challenges, ensuring smooth customer experience.
  • Proactively seeks customer feedback and relays structured insights to product teams to improve user experience.
  • Able to tailor engagements to different customer personas, ensuring relevance and value in every interaction.

Collaboration & Communication

  • Strong customer-facing skills, including clear communication, empathy, and problem-solving to convey technical concepts effectively.
  • Works closely with sales teams to develop pre-sales strategies that align with customer needs and deal sizes.
  • Supports internal teams by training sales representatives on product features and technical aspects.
  • Thrives in high-performance group environments, supporting others and fostering a culture of teamwork.
  • Expectation management is key—you know how to set realistic timelines and deliverables, ensuring customers and internal teams are aligned.

Desired Experience

  • 2–5 years of experience in a technical sales, solutions consulting, or pre-sales engineering role.
  • Experience in roles such as Solutions Architect, Technical Account Manager (TAM), Technical Solutions Consultant, or Technical Support is highly desirable.
  • Experience working with on-premise and hybrid software environments.
  • Experience in communicating complex technical topics to both technical and non-technical stakeholders.
  • Experience in delivering effective sales enablement improvements; creating and delivering training, improving workflows, and creating reusable resources such as PoC templates, demo scripts, and technical videos.
  • Experience with low-touch onboarding approaches to ensure smooth customer transitions with minimal intervention.

At PortSwigger, we are a team of passionate individuals who believe in creating extraordinary outcomes for our customers and colleagues. Our culture is our superpower—we prioritize trust, autonomy, and continuous learning.

  • We provide a high-autonomy, high-trust environment where you can drive your own professional and personal development.
  • You’ll have the opportunity to work with a best-in-class product and directly impact customers' success.
  • We foster a collaborative and inclusive workplace, where ideas and innovation thrive.
  • Learn more about what makes PortSwigger unique through our blog, LinkedIn company page, and Twitter.

Join us and help secure the web—one customer at a time.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Sales Engineer, PortSwigger

Are you ready to make a difference in the world of web security? PortSwigger is searching for a passionate and skilled Sales Engineer to join our dynamic team! Known for our Burp Suite, which is trusted by over 17,000 organizations, including tech giants like Google and Amazon, we are determined to expand our reach in the US market. As a Sales Engineer at PortSwigger, you will play a pivotal role in driving enterprise growth while seamlessly bridging the gap between technology and customer interaction. You’ll be instrumental in providing prospective clients with the technical insights they need to appreciate the value of our cutting-edge solutions. Your journey will consist of managing proof-of-concept engagements and ensuring a smooth transition from sales to success. If problem-solving excites you and building meaningful relationships is in your DNA, we’d love to hear from you. You’ll be working alongside talented professionals from sales, product, and customer success teams to deliver captivating technical demonstrations and tackle complex queries with ease. You’ll have an opportunity to enrich your knowledge while helping clients secure their applications and streamline their processes. With a focus on technical expertise, collaboration, and clear communication, you will transform challenges into successful outcomes. So, if you’re ready to elevate your career and help secure the web, consider joining PortSwigger – your next adventure awaits!

Frequently Asked Questions (FAQs) for Sales Engineer Role at PortSwigger
What are the main responsibilities of a Sales Engineer at PortSwigger?

As a Sales Engineer at PortSwigger, your primary responsibilities will include providing expert technical guidance to potential customers, managing proof-of-concept engagements, and ensuring a seamless transition from sales to customer success. You'll work closely with various teams across the organization, including sales and product development, to deliver outstanding technical demonstrations and to address complex customer queries.

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What qualifications do I need to become a Sales Engineer at PortSwigger?

To be a successful Sales Engineer at PortSwigger, candidates should have 2-5 years of experience in technical sales, solutions consulting, or pre-sales engineering roles. A strong technical background in web security, CI/CD pipelines, automation tools, and secure software development principles is essential, alongside effective communication skills to engage with both technical and non-technical stakeholders.

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How does collaboration play a role in the Sales Engineer position at PortSwigger?

Collaboration is crucial for a Sales Engineer at PortSwigger. You’ll work closely with sales teams to develop pre-sales strategies tailored to customer needs, assist in training sales representatives on technical aspects of our products, and actively engage with product teams to relay customer feedback for continuous improvement.

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What type of customers do Sales Engineers at PortSwigger interact with?

Sales Engineers at PortSwigger interact with a diverse range of customers, predominantly large enterprises looking to secure their web applications. Your ability to tailor your communication style to different customer personas will be essential in ensuring that you convey the technical value of our solutions effectively.

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What kind of work environment can I expect as a Sales Engineer at PortSwigger?

At PortSwigger, you can expect a high-autonomy, high-trust environment that fosters collaboration, continuous learning, and professional development. Our culture is built on trust and teamwork, allowing you to contribute meaningfully to the success of your customers while also growing within the company.

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Common Interview Questions for Sales Engineer
Can you describe your experience with web security solutions?

In answering this question, reflect on your previous work with web security tools and applications. Highlight how you've leveraged your knowledge to help customers secure their applications and any specific technologies or methodologies you are familiar with.

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How do you manage proof-of-concept engagements?

Discuss your approach to managing PoC engagements by outlining the steps you take to understand customer requirements, set expectations, and deliver value during these trials. Emphasize your commitment to ensuring a positive customer experience.

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How would you explain a complex technical concept to a non-technical audience?

To effectively convey technical information to a non-technical audience, break down concepts into simple, relatable terms. Use analogies and avoid jargon, ensuring that your focus remains on how the technical solution can address the client's specific needs.

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What strategies do you use for troubleshooting technical challenges during customer interactions?

Outline your problem-solving process, including how you assess the situation, gather information, and collaborate with the technical team to find a resolution. Stress your proactive approach to engaging with customers to provide timely solutions.

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How do you prioritize customer feedback for product improvements?

Discuss how you systematically collect customer feedback and communicate it to the relevant teams, ensuring that the insights are actionable. Mention your commitment to aligning customer needs with product evolution and enhancements.

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Can you give an example of a successful customer onboarding experience you facilitated?

Provide a specific example of a time when you successfully guided a customer through the onboarding process. Highlight the strategies you used to minimize hurdles and ensure the customer was set up for success from the outset.

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What makes you passionate about this role at PortSwigger?

Share your enthusiasm for web security and how it aligns with PortSwigger's mission. Personal anecdotes or experiences that illustrate your commitment to helping others understand and secure their applications can help convey your passion.

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Describe your experience in collaborating with sales teams.

Highlight your previous experiences working alongside sales teams, focusing on how you aligned technical expertise with sales strategies. Discuss any specific successful collaborations that led to increased sales or customer satisfaction.

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How do you handle setting realistic timelines and expectations with clients?

Explain your approach to expectation management by emphasizing honest communication, thorough understanding of project requirements, and continuous updates with clients to ensure that everyone is aligned and satisfied throughout the process.

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What tools or technologies are you proficient in that would benefit you as a Sales Engineer?

List any relevant technologies and tools you are familiar with, particularly those related to web security, CI/CD pipelines, and automation. Highlight how these proficiencies empower you to deliver effective solutions to clients.

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PortSwigger Web Security is a global leader in application security testing (AST). Its cutting-edge software is used by over 15,000 customers in 130 countries to help them secure their web applications.

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Full-time, on-site
DATE POSTED
March 11, 2025

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