Sales Account Executive, California

As a Sales Account Executive at Presence, your key responsibilities include achieving sales quotas, actively engaging in the full sales lifecycle, and effectively managing client relationships. You'll be responsible for prospecting new clients, qualifying leads, presenting our teletherapy solutions, developing proposals, and ultimately closing deals. A strong focus on customer success is essential, and you'll work closely with internal teams to ensure seamless onboarding for clients.

To qualify for the Sales Account Executive role at Presence, you should have a minimum of 3-5 years of sales experience, ideally within complex organizations. A bachelor’s degree is also required. Familiarity with Salesforce or similar CRM tools is a plus. While EdTech experience can enhance your application, it is not mandatory. Most importantly, a results-oriented mindset and excellent communication skills are crucial.

The sales process for a Sales Account Executive at Presence involves various stages: from initial prospecting and qualifying leads to consultative selling and closing deals. You will engage with potential clients to understand their pain points, demonstrate how Presence’s services can provide value, and ensure each step aligns with our operational framework and sales tools. Collaboration with cross-functional teams is vital to navigate complex sales cycles.

Absolutely! At Presence, we prioritize professional growth for our employees. As a Sales Account Executive, you will be eligible to apply for a Professional Development Scholarship, allowing you to enhance your skills. We also foster a culture of learning, where team members support each other in knowledge sharing and skill enhancement to promote career development.

Presence offers a comprehensive benefits package for Sales Account Executives, which includes medical, dental, and vision coverage, flexible PTO, company-paid holidays, and a 401K savings plan. Additionally, you will receive a $500 home office stipend, paid life insurance, and family leave options. Our commitment to creating an inclusive culture also means that you'll thrive in a supportive environment.

When answering this question, provide specific examples of strategies you've used to prospect and qualify leads effectively. Discuss how you've employed tools like CRMs, followed up with potential clients, and maintained your pipeline to meet your sales goals.

Demonstrate your understanding of consultative selling by discussing your process for understanding client needs, creating tailored proposals, and fostering long-term relationships. Highlight any techniques you use to build rapport before diving into your solutions.

Share concrete strategies you’ve successfully applied when facing client objections. Discuss how you listen to concerns, empathize with the client, and articulate the value of your product or service in a way that addresses their specific concerns.

Talk about the tools you’ve used, including CRM software, and your methods for managing data entry and tracking sales performance. Stress the importance of maintaining accurate records to inform forecasts and improve strategies.

Explain personal motivators and how they drive your performance. Whether it’s achieving personal goals, competing with colleagues, or contributing to a larger mission, emphasize how these motivators align with Presence's goals.

Provide specific instances detailing the challenges you faced, the strategies you employed, and the final outcome. Highlight skills like negotiation, networking, and maintaining client communication throughout the process.

Discuss your collaboration with Customer Success teams and the importance of follow-up meetings to address client needs. Share strategies you have for identifying upsell opportunities and ensuring satisfaction.

Emphasize your collaborative spirit and describe how you’ve worked with marketing, product, and customer success teams to enhance your sales success. Illustrate how teamwork leads to a more seamless experience for clients.

Reflect on your experiences with remote clients and any tools that assist in maintaining communication and relationship-building. Share examples of how remote interactions can lead to successful outcomes similar to in-person meetings.

Showcase your understanding of Presence’s focus on providing teletherapy to underserved children and how the company’s values resonate with you personally. Discuss how you align with their mission and how you can contribute to that vision.