Store Manager - job 1 of 2

As a Store Manager at Princess Polly, you'll be responsible for leading your retail team, enhancing customer experiences, managing daily store operations, and driving sales. You will also curate visual merchandising strategies and develop standard operating procedures, building a cohesive and high-performing team. Your role will involve collaborating with the Regional Manager and retail support teams, ensuring that every aspect of the store runs seamlessly.

To apply for the Store Manager position at Princess Polly, you should have at least 2 years of Store Management experience. Experience in visual merchandising, developing SOPs, and excellent problem-solving skills are crucial. Familiarity with Shopify POS and RFID inventory management will give you an edge. Additionally, being proficient in Microsoft Office and having experience with HRIS software are preferred qualifications.

The salary for the Store Manager position at Princess Polly ranges from $80,000 to $90,000 annually. This competitive compensation reflects our commitment to attracting top talent in the fashion industry, ensuring you are rewarded for your hard work and dedication.

Princess Polly is proud to be an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace. We actively encourage applicants from all backgrounds to apply for the Store Manager role, as we believe that different perspectives and experiences make us better and drive our success.

As a Store Manager at Princess Polly, you can expect a dynamic and fast-paced work environment where creativity and collaboration are key. Our culture fosters innovation and encourages team members to bring their ideas to the table. You will be part of a supportive team that celebrates achievements and is dedicated to providing the best customer experiences.

When answering this question, reflect on how you inspire and motivate your team. For instance, mention that your leadership style is collaborative, allowing team members to share their ideas and contribute to a positive work environment, which aligns with Princess Polly's values.

Share a specific example of a merchandising strategy that boosted sales or enhanced customer engagement. Discuss your approach, the outcome, and how it relates to the visual merchandising expectations at Princess Polly.

Detail a conflict resolution strategy that emphasizes communication and collaboration. Highlight your ability to listen to each party’s perspective and find a mutually agreeable solution, demonstrating your leadership skills.

Discuss your experience in planning and executing sales strategies during busy periods. Mention methods like staff training, promotional events, and customer engagement tactics that align with Princess Polly's commitment to stellar customer experiences.

Explain the steps you would take to de-escalate the situation, emphasizing your commitment to customer satisfaction. Mention specific techniques such as active listening and empathy to show your customer service approach.

Reflect on the aspects of your previous roles that bring you joy, such as developing your team, witnessing store growth, or creating memorable customer experiences, tying back to the values of Princess Polly.

Mention specific strategies you use to motivate your team, such as setting individual goals, recognizing achievements, and creating a positive work culture, all of which are pivotal in a fast-paced retail environment.

Share a situation where you identified an inefficiency and took steps to streamline the process. Highlight how your initiative benefited both the team and the overall store performance.

Discuss your methods for identifying team strengths and providing opportunities for growth, such as training sessions or mentoring, which resonate with Princess Polly's aim to build a progressive retail team.

Express your genuine enthusiasm for the brand, aligning your passion for fashion and customer experience with Princess Polly’s innovative approach to retail. Share how you resonate with their vision and mission.