Outreach Coordinator - Tippecanoe County

The Outreach Coordinator at BKG holds a vital role in facilitating healthcare access for community members. Key responsibilities include improving health literacy, addressing gaps in care, coordinating health services, and collaborating with case management teams to engage members effectively. Outreach workers utilize a whole health approach to understand the social, behavioral, and physical health factors influencing outcomes, making adaptability crucial in addressing members’ evolving needs.

To excel as an Outreach Coordinator at BKG, candidates should preferably have community outreach experience and hold a CHW certification or CNA/HHA. A high school diploma or GED is required, along with a valid driver’s license. Moreover, we encourage candidates who are Covid vaccinated as part of our commitment to ensuring health and safety in the community.

The Outreach Coordinator at BKG plays a crucial role in reducing healthcare costs by increasing health literacy and proper utilization of healthcare services. By engaging with community members, educating them on services available, and facilitating real-time gap closures, the Outreach Coordinator helps members avoid unnecessary hospital visits and enhances preventive care, ultimately leading to lower costs and better patient outcomes.

The work schedule for the Outreach Coordinator at BKG is set from Monday to Friday, between 8:00 AM to 5:00 PM. This position offers flexibility, as the Coordinator will work remotely and will also need to travel locally for home visits, providing ample opportunities to engage directly with community members in various settings.

BKG offers a competitive pay rate for the Outreach Coordinator position, starting at $20.00 per hour. In addition to the hourly wage, BKG provides mileage reimbursement at $0.67 per mile for local travel, ensuring that coordinators can effectively engage with community members without incurring extra costs.

When answering this question, reflect on specific experiences where you engaged with the community, identified healthcare needs, and facilitated access to necessary services. Highlight any skills that relate directly to the Outreach Coordinator role, such as effective communication and the ability to build trust within the community.

Showcase your knowledge of healthcare benefits and emphasize methods like community workshops, informational sessions, and one-on-one consultations. Discuss the importance of tailoring education strategies to meet the specific demographic needs of the community you serve.

Describe your time management and organizational skills, giving examples of how you've previously prioritized tasks in high-pressure situations. Mention methods such as developing a checklist or using software tools to stay organized and responsive to community needs.

Discuss your advocacy for a proactive approach to healthcare, emphasizing the importance of early engagement and collaboration with healthcare providers. Detail strategies you've used previously to identify care gaps and how you plan to address them as an Outreach Coordinator.

Explain your awareness of relevant healthcare regulations and policies that impact care delivery. Highlight how you seek continuous learning through professional development, attending workshops, and connecting with industry professionals to stay abreast of any changes.

Provide a concrete example of a previous outreach project where you successfully engaged the community. Describe the project's objectives, your role, the challenges faced, and the outcomes achieved. This will demonstrate your hands-on experience and ability to drive results.

Discuss key performance indicators such as engagement rates, improvements in health outcomes, or feedback from community members. Explain how you analyze data to adjust approaches and enhance the effectiveness of future outreach initiatives.

Mention specific tools or software you’ve utilized to plan, execute, and monitor outreach activities. Your understanding of digital tools can reflect your ability to work efficiently and manage multiple outreach efforts simultaneously.

Share your interpersonal and negotiation skills, explaining how you would approach the situation with empathy and understanding. Provide a scenario showcasing how you successfully engaged a hesitant community member in the past by establishing trust.

Articulate your genuine passion for community health and your alignment with BKG’s mission. Discuss how your skills fit the role and your aspiration to contribute effectively to enhancing healthcare access and outcomes for underserved populations.