Marketing Automation Sr Associate (Remote)

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Senior Associate – Marketing Automation is responsible for the implementation and delivery of Protective’s campaign journeys designed to build awareness, generate leads and drive sales for Protective. This individual should have a firm grasp of marketing principles and automation tools that will enable the effective delivery of campaign journeys. They will be responsible for identifying and acting on opportunities to influence marketing strategy as well as gathering and interpreting business requirements from multiple sources and making recommendations for executing successful campaigns. 

***This role will be titled Sr Associate Adv/Mkt within our organization.**

• Develop and execute complex automated campaigns in Eloqua and other platforms based on campaign briefs and media plans
• Incorporate targeting, personalization, segmentation and dynamic content to achieve optimal campaign outcomes
• Optimize email performance through A/B testing
• Ensure error-free campaign implementation with consistent QC (quality control) processes and testing for all email deployments
• Utilize creative assets to create multi-channel campaigns, and ensure the right creative assets are delivered at the right time to the right people with all personalized elements programmed correctly 
• Collaborates with key partners to build journeys and interactions that align with campaign strategy and drive engagement and leads
• Monitor KPIs and evaluate campaign metrics to make recommendations to optimize campaign journeys to create efficiencies and improve overall performance
• Integrate marketing automation with CRM platforms to ensure a seamless flow of data
• Schedule release and initiates go-live across channels upon campaign approval
• Implement campaign automation and develop seamless integration across channels / platforms
• Collaborate with and leverage third-party agencies in the execution of campaigns
• Evaluate and leverage emerging technology and vendor support to improve campaign performance
• Stay updated on industry trends and best practices in campaign automation participating in educational opportunities 
• Assist with the development of training resources for new and existing users on the Marketing Automation platform and related processes
• Create and maintain supporting technical documents pertaining to platform and process

• Bachelor’s degree in marketing or related discipline
• 5+ years of marketing experience managing complex multimedia campaigns in the financial services industry  
• Expert in the use of Eloqua and other marketing automation platforms
• Eloqua Oracle Marketing Cloud Certified preferred 
• Proficient in HTML and CSS
• Strong understanding of compliance, legal and regulatory requirements impacting media and the collection and use of data
• Highly creative with experience in identifying target audiences and devising marketing journeys that engage, inform, and motivate
• Agility, sense of urgency, ability to resolve issues with limited supervision
• Demonstrate ability to multi-task, prioritize and effectively manage within a deadline-driven and complex environment
• Excellent communication, writing and presentation skills
• Strong analytical skills with the ability to provide data-driven strategic recommendations
• Able to independently identify opportunities and implement initiatives without direction
• Ability to build trust and strong working relationships with stakeholders and vendors 
• Professionally driven to learn more about the business lines we serve and grow knowledge and capabilities within the organization and industry 

Employee Benefits:  

We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.  

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Diversity and Inclusion:

At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.

We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email martina.winston@protective.com.This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.