Clinical Liaison RN

The responsibilities of a Clinical Liaison RN at Providence Home Services involve coordinating home care services, managing communication between healthcare providers, and arranging crucial home health, infusion, and medical equipment services for patients. This role includes liaising with contracted facilities to ensure a smooth transition and high-quality patient care, all while leveraging your strong interpersonal skills.

To qualify for the Clinical Liaison RN position at Providence Home Services, candidates must possess a California Registered Nurse License upon hire, a National Provider BLS certification from the American Heart Association, and at least one year of full-time clinical experience. A Bachelor's Degree in Nursing and prior experience in a liaison, marketing, or sales role are preferred but not mandatory.

Providence Home Services favors candidates for their Clinical Liaison RN position who have previous experience in healthcare settings, particularly those who have worked in sales account management or have a background in nursing. Experience with Epic EMR can also give applicants an edge, as familiarity with electronic medical records enhances patient care coordination.

Working as a Clinical Liaison RN at Providence Home Services means becoming part of a supportive culture that prioritizes patient care and professional growth. Employees enjoy best-in-class benefits tailored to your needs while contributing to a mission of caring for vulnerable community members. The dynamic work environment allows for flexibility and empowerment, fostering a strong sense of belonging.

The Clinical Liaison RN position at Providence Home Services is central to our mission of providing outstanding care to everyone, especially the most vulnerable. By coordinating essential home care services, you will play a significant role in improving patient outcomes and ensuring a seamless transition from care to home, exemplifying our commitment to whole-person care.

When answering this question, focus on your roles in previous positions, emphasizing your communication skills, experiences coordinating care, and the importance of collaboration in achieving positive patient outcomes.

Explain your time management strategies, mentioning how you assess urgent patient needs and work efficiently within your workload, while also ensuring high-quality care delivery.

Reflect on a specific instance where you encountered a challenge, detailing how you approached it with problem-solving skills, effective communication, and collaboration with your team or healthcare providers.

Discuss your techniques for relationship-building, such as regular communication, trust development through consistent follow-ups, and showcasing your commitment to quality patient care to enhance partnerships.

List essential skills like communication, interpersonal abilities, organizational skills, and clinical knowledge that allow a Clinical Liaison RN to effectively deliver patient-centered care and coordinate services.

Detail the resources you utilize, such as attending webinars, workshops, and engaging with professional organizations that support ongoing education in home health and healthcare regulations.

Mention your experience with electronic health records, telehealth tools, and other technologies that facilitate seamless communication and efficient coordination of care in home health.

Emphasize the importance of active listening and empathy in understanding the patient’s concerns while working collaboratively to explain the importance of adherence and explore alternative solutions.

Share personal anecdotes or core beliefs that drive you, such as a passion for helping others and the fulfillment that comes with contributing to patient well-being in their own homes.

Connect your professional values and career goals with Providence's mission and dedication to patient-centered care, asserting how you see yourself thriving within the organization's culture and commitment to communities.