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Implementation Solutions Consultant (remote in Ireland)

Founded in 2021, Pulsora the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup.  It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast! 

About the Role 

You will be an early member of Pulsora’s Solutions Consultant team and play a pivotal role in our growth. You will lead enterprise implementations across the region, perform sales engineering, and manage customers within customer success. Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). Plus, you will gain exposure through a variety of customer engagements in different industries, departments, and geographies. 

Day to Day Responsibilities: 

  • Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond

  • Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables 

  • Manage escalations and be the professional services expert in the EMEA region

  • Provide guidance relating to platform configuration and process improvement 

  • Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product 

  • Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge 

  • Collaborate with Account Executives to hand-off work products for user adoption 

  • Hands-on creation and delivery of POC's and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow 

  • Responsible for the customer success of a few customers, running quarterly business reviews, maintaining relationships, and helping them launch their annual collection/reporting cycles

About you 

  • Must be fluent in German language, at a native-speaker level

  • Previous experience in an enterprise software  implementation or technical consultant role, ideally working with a startup / emerging SaaS platform

  • Possess a technical understanding in the following areas: DMBA, SQL, BPM, analytics (Apache Superset), Java, JavaScript, Python, and general open-source tech

  • Proven track record of success in leading customers through software implementation and solutions configuration projects

  • Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is a plus

  • Thrive on juggling projects, multitasking, and working with offshore teams primarily in India 

  • Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment

  • You have experience: 

    • 5-10 years of work experience in technical solutions

    • Bachelor’s in computer science, engineering, information systems or equivalent

Why work at Pulsora?

We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!

  • Ideally have industry and market knowledge of ESG and sustainability

  • The company will pay with salary, equity, and benefits

  • You’ll get to work on problems that are hard and important

  • You get to work on a solution that helps the planet and helps us all

  • You’ll be joining an extraordinary team at the beginning of an extraordinary journey

  • Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)

Pulsora Core Values

  • Compassionate candor

  • Transparency

  • Embrace diversity and cultivate belonging

  • Make a positive impact

  • Delight customers

Join us and become a driver for positive change!

Average salary estimate

$80000 / YEARLY (est.)
min
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$70000K
$90000K

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What You Should Know About Implementation Solutions Consultant (remote in Ireland), Pulsora, Inc.

Are you ready to make a real impact while working from the comfort of your home? Pulsora, the innovative Enterprise Sustainability Platform, is on the lookout for an Implementation Solutions Consultant to join our rapidly expanding team in Ireland. As a key early member of our Solutions Consultant team, you’ll be playing an essential role in revolutionizing how enterprises manage their environmental, social, and governance (ESG) footprints. Your responsibilities will include leading intricate enterprise implementations of our platform across EMEA, analyzing customer needs, and providing expert guidance on platform configuration and process improvement. You’ll be collaborating closely with a talented engineering team and engaging with customers to ensure their success with our software. Plus, of course, you’ll be managing escalations, conducting product demonstrations, and even creating POCs in tandem with our engineers. We value curiosity and want team members who thrive in multitasking and dynamic environments. Fluent in German and bringing along 5-10 years of experience in technical solutions, especially within a startup or SaaS landscape, will set you up for success in this role. If you’re passionate about sustainability and eager to contribute to a purpose-driven mission, Pulsora can’t wait to welcome you onboard. Join us, as we’re not just solving problems; we’re shaping a better future for everyone!

Frequently Asked Questions (FAQs) for Implementation Solutions Consultant (remote in Ireland) Role at Pulsora, Inc.
What are the responsibilities of the Implementation Solutions Consultant at Pulsora?

As the Implementation Solutions Consultant at Pulsora, your primary responsibilities include leading enterprise implementations, analyzing customer needs, managing escalations, and providing guidance related to the Pulsora platform. You will work hand-in-hand with engineering and sales teams to ensure a smooth customer experience and promote the successful adoption of our solutions.

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What qualifications are required for the Implementation Solutions Consultant position at Pulsora?

This position requires fluency in German at a native-speaker level, along with 5-10 years of experience in technical solutions, ideally within a startup or SaaS platform. A background in fields like computer science, engineering, or information systems is also essential, along with technical knowledge in areas like SQL, BPM, and analytics tools.

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How does the Implementation Solutions Consultant contribute to customer success at Pulsora?

The Implementation Solutions Consultant plays a vital role in ensuring customer success by analyzing customer needs, managing ongoing relationships, and running quarterly business reviews. Your ability to guide customers through software implementation and offer continuous support is critical for their success with the Pulsora platform.

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What kind of experience is valued for the Implementation Solutions Consultant role at Pulsora?

Pulsora values candidates with proven success in leading enterprise software implementation projects, particularly those who can handle multitasking in fast-paced environments. Familiarity with carbon emissions data reporting standards and experience working with offshore teams are also advantageous.

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What benefits can an Implementation Solutions Consultant expect while working at Pulsora?

At Pulsora, Implementation Solutions Consultants enjoy a competitive salary, equity, and a benefits package. Furthermore, you’ll have the chance to work on challenging projects that have a positive environmental impact and collaborate with a diverse and passionate team dedicated to making a lasting change.

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Common Interview Questions for Implementation Solutions Consultant (remote in Ireland)
Can you describe your experience with enterprise software implementations?

When answering this question, focus on specific projects where you successfully led software implementations, detailing the challenges faced, how you approached them, and the outcomes. Highlight the methodologies you used to manage the implementation process and ensure customer satisfaction.

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How do you analyze customer needs during a software implementation?

Explain your process for gathering customer requirements, such as conducting interviews, surveys, and analyzing existing workflows. Emphasize the importance of understanding the customer's objectives and how you use that information to tailor software solutions to meet their needs.

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What strategies do you use to manage project escalations?

Discuss your proactive communication approach and how you prioritize issues based on urgency. Share specific examples of escalated issues you’ve handled, focusing on how you resolved them while maintaining customer trust and satisfaction.

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How do you collaborate with engineering teams during implementations?

Describe your experience working alongside engineering teams, highlighting how you facilitate effective communication and ensure that technical requirements align with customer needs. Mention any tools or methodologies you use to streamline collaboration.

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What is your approach to leading product demonstrations?

Explain your strategy for preparing and customizing product demonstrations based on the audience's needs. Highlight your ability to engage prospects and customers effectively, ensuring they grasp the product's value and features.

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Can you give an example of a successful customer relationship you've managed?

Provide a specific example of a customer relationship that demonstrates your ability to maintain strong communication and deliver value. Focus on how you nurtured the relationship, addressed concerns, and contributed to their ongoing success with the product.

Join Rise to see the full answer
What do you know about the ESG and sustainability sector?

Illustrate your knowledge of ESG frameworks and sustainability practices. Discuss your familiarity with industry standards, such as the Carbon Disclosure Project or GRI, and how your insights can enhance customer adoption and compliance.

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How do you prioritize tasks while multitasking in a fast-paced environment?

Share your methods for effective prioritization and time management, such as using project management tools, setting clear deadlines, and communicating with team members to ensure alignment on key responsibilities.

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What technical skills do you bring to the Implementation Solutions Consultant role?

Highlight your technical expertise in areas like SQL, Java, and Python, and explain how these skills equip you to provide valuable insights and solutions during software implementations.

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Why do you want to work for Pulsora?

In your response, express your enthusiasm for Pulsora's mission and core values. Discuss what inspires you about their approach to sustainability and how you see yourself contributing to their goals and overall impact.

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Pulsora is the all-in-one platform for enterprise sustainability management, helping companies collect, report, and improve their ESG and sustainability performance.

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Full-time, remote
DATE POSTED
April 10, 2025

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