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IT Identity Administrator

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

We are seeking an IT Identity Administrator to join our Global Infrastructure Services team. In this role, you'll proactively maintain our Identity environments, automate administrative tasks with PowerShell, and support our Identity and Access Management solution. You will collaborate closely with global teams, document processes clearly, and provide support. The ideal candidate is driven, collaborative, and eager to learn.

Responsibilities:

  • Server Administration – Maintain systems proactively for reliability, performance and security.
  • Entra ID / Active Directory Administration – Administer multiple Domains, Manage Users & Groups, Enterprise Applications, Conditional Access, MFA.
  • Powershell Scripting – Create and maintain scripts to automate tasks and improve operational efficiency.
  • Identity and Access Management (IAM) - specifically using SailPoint IdentityIQ. Including access design, Lifecycle, certifications, downstream application access and rule development.
  • Support & Team Collaboration– Participate in an on-call rotation, providing periodic 24x7 support, and work collaboratively within a team on tasks and projects.
  • Documentation & Communication – Maintain clear and accurate documentation. Effectively communicate with internal teams and customers.

Qualifications:

  • Education & Experience - Bachelor’s or Associate degree in Information Technology ; proven work experience also considered.
  • Windows Server Management – Knowledge of Windows Server management and best practices is desirable.
  • Scripting – Capable of reading and understanding Powershell. Ability to create new scripts is desirable.
  • Development Skills: Strong foundational knowledge of Java desirable.
  • AD / EntraID – Basic understanding of Users, Groups, and navigation in ADUC. Experience troubleshooting lockouts and permissions desirable.
  • Identity and Access Management - Basic understanding of IAM concepts, including user authentication, authorization, and secure access control principles; exposure to SailPoint desirable.

Candidate Profile:

  • Driven and Enthusiastic: Thrives on challenges, maintaining high motivation and energized by the technologies they’re responsible for.
  • Process-Driven and Improvement-Oriented: Constantly seeking opportunities to enhance processes, improve security, and streamline identity management practices.
  • Engaged and Collaborative: Highly engaged with the global team, bringing professionalism and adaptability. Actively provides feedback, shares insights, and supports continuous improvement.
  • Self-Starter: A proactive, self-directed professional who takes initiative to identify and tackle work when available, thriving in both independent and collaborative settings.

#LI-EK1

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About IT Identity Administrator, Quad

Join Quad as an IT Identity Administrator in beautiful Waukesha County, WI, and dive into an exciting role where your skills can truly shine. At Quad, we are a global marketing experience company dedicated to driving client success through innovative, data-driven solutions. As part of our Global Infrastructure Services team, you’ll play a key role in maintaining our Identity environments and streamlining identity management processes. Your responsibilities will include everything from server administration to Entra ID and Active Directory management. You’ll engage in creating and automating PowerShell scripts to enhance operational efficiency and support our Identity and Access Management solution using SailPoint IdentityIQ. Collaboration is at the heart of what we do, so you’ll work closely with global teams, ensuring clear documentation and effective communication. If you’re a driven and enthusiastic professional eager to learn and grow, this position is a perfect match. We welcome individuals who thrive on challenges and believe in the power of improvement and collaboration. Help us create a better way forward by applying today and becoming part of our dynamic team at Quad, where we value ownership and personal success while fostering an inclusive and innovative work environment.

Frequently Asked Questions (FAQs) for IT Identity Administrator Role at Quad
What are the primary responsibilities of an IT Identity Administrator at Quad?

As an IT Identity Administrator at Quad, your primary responsibilities will include maintaining identity environments, administering Entra ID and Active Directory, automating administrative tasks via PowerShell, and supporting our identity management solution like SailPoint IdentityIQ. You will also participate in on-call rotations for 24/7 support and maintain clear documentation to ensure smooth communication within the team.

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What qualifications are required for the IT Identity Administrator position at Quad?

Candidates for the IT Identity Administrator role at Quad should possess either a Bachelor’s or Associate degree in Information Technology, with proven work experience considered. Knowledge of Windows Server management, PowerShell scripting skills, and a basic understanding of Identity and Access Management concepts are also desirable. Familiarity with SailPoint and Java will be advantageous.

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How does Quad support employee growth in the IT Identity Administrator role?

Quad is committed to employee growth, especially in the role of IT Identity Administrator. By fostering a collaborative environment where feedback is encouraged, employees can engage in continuous learning. Additionally, Quad offers excellent benefits including training opportunities and a supportive workplace that values individuality and motivation.

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What kind of team culture can an IT Identity Administrator expect at Quad?

An IT Identity Administrator at Quad can expect a highly collaborative and engaging team culture. The company values professionalism, adaptability, and innovation, encouraging team members to share insights and work together on various projects. We believe in creating a place of belonging where everyone can thrive.

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Is previous experience with SailPoint necessary for the IT Identity Administrator position at Quad?

While previous experience with SailPoint is not strictly necessary for the IT Identity Administrator position at Quad, it is considered desirable. A basic understanding of Identity and Access Management principles, including user authentication and secure access control, will certainly help you in this role.

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Common Interview Questions for IT Identity Administrator
What experience do you have with Active Directory and Entra ID?

In preparing for this question, you should discuss any relevant experience managing users and groups, handling domain administration, and navigating Active Directory. Highlight specific tasks you've performed and any challenges you've faced to demonstrate your proficiency.

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Can you describe your process for automating tasks using PowerShell?

Share detailed examples of scripts you’ve written or tasks you’ve automated using PowerShell. Explain your approach to identifying repetitive tasks, writing scripts, testing them, and implementing them in a production environment to enhance operational efficiency.

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How do you ensure documentation is clear and effective when handling identity management?

Explain your strategy for maintaining clear documentation, such as creating standardized formats, regularly updating information, and ensuring that colleagues can easily understand and follow your documentation. Emphasizing teamwork is key here.

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What is your understanding of Identity and Access Management (IAM)?

You should explain IAM concepts, focusing on user authentication, authorization, and secure access control principles. If you have experience with specific tools like SailPoint IdentityIQ, mention that and the roles you played in IAM processes.

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How do you troubleshoot user lockouts and permission issues in Active Directory?

Discuss a systematic approach you take to troubleshoot such issues, including analyzing logs, checking group memberships, and following a process to restore access while minimizing impact on users.

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Describe a situation where you implemented a process improvement in identity management.

Prepare a specific example where you identified a bottleneck or inefficiency in an identity management process, the steps you took to address it, and the positive impacts that followed, highlighting your problem-solving capabilities.

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What steps would you take to ensure the security of our identity environments?

Talk about security best practices, including regular audits, maintaining updated documentation, and ensuring compliance with industry standards. Emphasize proactive measures you’ve implemented in previous roles.

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How do you handle on-call responsibilities and what strategies do you use for time management?

Discuss your approach to on-call responsibilities, including communication with team members, scheduling, prioritizing tasks, and maintaining a calm demeanor under pressure. Time management strategies and personal organization will be key.

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How do you stay updated on current trends in IT identity management?

Illustrate your commitment to continuous learning by mentioning relevant blogs, forums, or training programs you participate in. Discuss how you incorporate new information into your work practices.

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Why do you want to work for Quad as an IT Identity Administrator?

Express genuine interest in Quad’s mission and culture. Highlight aspects like teamwork, innovation, and the opportunity for personal growth. Share how your values align with the company’s goals.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 15, 2025

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