Qualio is on a mission to empower life science teams. They are looking for a Customer Success Associate to enhance customer retention, growth, and experience.
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Skills
Customer relationship management
Contract negotiation
Communication skills
Organizational skills
Proficient in Salesforce and GSuite
Responsibilities
Be the key contact for assigned customers
Improve Customer engagement and adoption
Develop and deliver renewal outcomes
Partner with Account Management to drive revenue
Collaborate with Product, Marketing, and Sales teams
Adhere to internal process methodologies
Benefits
Competitive salary
Matching 401k
Medical, Dental, and Vision Benefits
Unlimited vacation policy
Home office supplies allowance
12 weeks paid parental leave
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