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Manager, Merchandising Strategy

The Opportunity

  • We're building a vibrant, content-driven eCommerce experience—and we're looking for a Manager of Merchandising Strategy to lead the development of our third-party product assortment strategy within our shoppable streaming marketplace. This is an engaged manager role. As the Manager of Merch Strategy, you will curate a brand aligned, merchandise mix and establishing strategic vendor partnerships that promote customer engagement, sales, and retention. You'll lead assortment strategy, vendor negotiations, pricing, promotional planning, and performance optimization—all with a foundation in Shopify and digital merchandising best practices.
  • Reporting to the Head of Commercial and managing a tenured Site Merchandising Specialist, you'll be at the center of innovation—bringing together customer insights, content understanding, and vendor management to ensure the marketplace delivers a seamless shopping experience.

Your Impact

  • Build the third-party product assortment strategy, ensuring understanding of brand values, customer preferences, and revenue goals. Select and manage a diverse, merchandise mix to enhance the customer journey and promote conversion.
  • Identify, negotiate, and onboard strategic vendor and brand partners to expand product offerings.
  • Use Shopify analytics, customer insights, and competitive benchmarking to assess product performance and increase the assortment mix. Adjust pricing, promotional, and inventory strategies to maximize revenue and profitability.
  • Collaborate with content, marketing, and creative teams to ensure products are surfaced within the streaming experience. Improve strategic product placement and collection curation that aligns with storytelling and customer engagement goals.
  • Develop merchandising plans for important launches, seasonal moments, and promotional campaigns. Align with eCommerce and marketing partners to support conversion-driving activations.
  • Stay ahead of trends in digital commerce and consumer behavior. Identify new merchandising tactics and opportunities, and evolve the marketplace experience through ongoing testing.

What You'll Bring

  • You have experience managing third-party vendor partnerships and leading assortment strategy.
  • You have knowledge of Shopify with a clear understanding of how to increase digital storefronts for performance, conversion, and storytelling.
  • You bring an analytical mindset with comfort using data and tools (Shopify analytics, dashboards, benchmarks) to guide decisions.
  • Experience with digital product launches, promotional planning, and inventory optimization.
  • You have 5+ years of experience in eCommerce merchandising, vendor management, or marketplace operations.
  • Experience with eCommerce (preferably Shopify) , site merchandising, or other streaming commerce platforms.
  • You hold a Bachelor's degree in Marketing, Business Administration, Merchandising, Data Analytics, or related field.

#LI-KC1 #Hybrid #inoffice4dayspermonth #Shopify #Digitalcommerce #merchandisingstrategy

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.If you want to grow professionally and learn every day, youll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. 

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What You Should Know About Manager, Merchandising Strategy, QVC

At QVC Group, we are thrilled to announce an exciting opportunity for a Manager of Merchandising Strategy based in West Chester, PA. As we strive to build a vibrant, content-driven eCommerce experience, we are seeking an enthusiastic individual to lead the development of our third-party product assortment strategy within our shoppable streaming marketplace. In this role, you will curate a merchandise mix that aligns with our brand values and enhances customer engagement. Your responsibilities will include leading assortment strategy, vendor negotiations, pricing, promotional planning, and ongoing performance optimization—all grounded in Shopify and digital merchandising best practices. Collaborating with our Head of Commercial and mentoring a talented Site Merchandising Specialist, you will innovate by combining customer insights, creative content strategies, and effective vendor management to provide a seamless shopping experience. You’ll identify and onboard strategic brand partners, analyze product performance using Shopify analytics, and adjust strategies to maximize revenue. If you are driven by customer satisfaction, enjoy staying ahead of market trends, and have a knack for storytelling through digital commerce, this role is perfect for you. Join us at QVC Group, where your passion for retail, technology, and customer service can come to life, backed by a supportive and inclusive company culture. Together, we can create extraordinary experiences for our customers and drive eCommerce innovation forward!

Frequently Asked Questions (FAQs) for Manager, Merchandising Strategy Role at QVC
What are the main responsibilities of the Manager of Merchandising Strategy at QVC Group?

The Manager of Merchandising Strategy at QVC Group is primarily responsible for leading the development of the third-party product assortment strategy. This includes curating a merchandise mix, managing vendor partnerships, negotiating with brands, optimizing pricing and promotions, and leveraging Shopify analytics to drive performance enhancements. You will play a crucial role in ensuring that our assortment aligns with customer preferences and revenue goals, while also collaborating with marketing and content teams to enhance the overall shopping experience.

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What qualifications are required for the Manager of Merchandising Strategy position at QVC Group?

To be successful as a Manager of Merchandising Strategy at QVC Group, candidates need at least 5 years of experience in eCommerce merchandising, vendor management, or marketplace operations. A Bachelor's degree in Marketing, Business Administration, Merchandising, or Data Analytics is also required. Additionally, candidates should possess a strong understanding of Shopify, an analytical mindset, and experience in digital product launches and promotional planning. Knowledge of current digital commerce trends is highly valued.

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How does the Manager of Merchandising Strategy role contribute to customer engagement at QVC Group?

The Manager of Merchandising Strategy plays a vital role in enhancing customer engagement at QVC Group. By curating a diverse product assortment that reflects customer values and preferences, you will help facilitate meaningful shopping experiences. Collaborating with creative and marketing teams, you'll ensure that products are effectively displayed within the streaming environment, aligning with storytelling and engagement objectives, ultimately driving conversion rates and customer loyalty.

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What tools and data will the Manager of Merchandising Strategy utilize at QVC Group?

In the role of Manager of Merchandising Strategy at QVC Group, you will use a variety of analytical tools and data sources to guide your decision-making. This includes Shopify analytics, competitive benchmarks, and customer insights, which will help evaluate product performance and refine merchandising strategies. Your ability to interpret these data points will allow you to make informed recommendations on pricing, promotional activities, and inventory optimization to maximize profitability.

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What career development opportunities are available for the Manager of Merchandising Strategy at QVC Group?

At QVC Group, career development is encouraged through continuous learning and professional growth. As a Manager of Merchandising Strategy, you will have access to various projects that allow you to expand your skills, especially in eCommerce and digital merchandising. The company offers a comprehensive Total Rewards package and fosters an inclusive environment where team members can thrive. Opportunities for mentorship, training sessions, and collaboration with innovative teams will support your career progression.

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Common Interview Questions for Manager, Merchandising Strategy
Can you describe your experience managing third-party vendor partnerships?

When responding to this question, highlight a specific example where you successfully negotiated terms and built a relationship with a vendor. Emphasize your communication skills, ability to assess vendor performance, and how you aligned their offerings with your company’s goals.

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How do you determine the right product mix for an assortment strategy?

To effectively answer this question, discuss your approach to analyzing customer data, market trends, and brand alignments. Talk about the methods you use to gather insights from Shopify analytics and how you incorporate customer feedback into your assortment planning.

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What methods do you use to evaluate product performance?

Explain that you utilize analytics tools like Shopify to track sales data, conversion rates, and customer engagement metrics. Share an example of how this data influenced a strategic decision you made regarding product placement or marketing campaigns.

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How do you approach negotiations with vendors?

Highlight your negotiation strategy by describing your preparation process, how you establish win-win scenarios, and the importance of understanding vendor needs alongside your own. Mention previous successful negotiations and the outcomes.

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What role does storytelling play in your merchandising strategy?

Discuss the importance of creating a narrative around products to enhance customer connection and engagement. Provide examples of how you've collaborated with creative teams to integrate storytelling into merchandising efforts.

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How do you stay updated on trends in digital commerce?

Reveal your proactive approach to staying informed by reading industry publications, attending conferences, and engaging with online communities. Discuss how you apply these trends to enhance your merchandising strategies at QVC Group.

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What experience do you have with promotional planning?

Talk about your experience in developing promotional campaigns, including planning timelines, setting objectives, and measuring success. Share a specific promotional initiative you led and its impact on sales or customer engagement.

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How do you prioritize tasks when managing multiple projects?

You can explain your prioritization methods, such as using project management tools and establishing deadlines based on urgency and business impact. Illustrate this with a real scenario where you successfully managed competing projects.

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Can you give an example of a successful product launch you managed?

Detail how you planned and executed the launch, the strategies you used to align teams, and how you measured success post-launch. Focus on teamwork, creativity, and responsiveness to consumer feedback during the process.

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Why do you want to work for QVC Group as the Manager of Merchandising Strategy?

Respond enthusiastically about QVC Group's commitment to innovation and inclusion. Share your alignment with the company's values and how your skills and experience uniquely position you to contribute to their goals in the eCommerce landscape.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 11, 2025

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