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Head of Presales

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Rackspace is looking for a leader to lead the Global Cloud Services Presales team based out of America. As the pre-sales leader this role would be responsible for owning Presales function for Rackspace Public Cloud for Americas. Responsible for building quality solutions for platform and services deals in public cloud. The role would be leading the response of proactive and reactive proposals, creating benchmarks, pricing, building innovative commercial models and reusable assets. Building a high performing Presales team supporting Sales pursuits.

Responsibilities

Own Presales Function and lead the Global presales team.
Work with Sales and GTM team to create winning proposals and solutions.
Own response to RFP’s and create high quality solutions and response documents.
Responsible for defining unique solutions and win themes for solutions.
Lead large and strategic pursuits.
Responsible for creating repository of reusable assets for Presales.
Create pricing and effort benchmarks over a period.
Ensures standard processes and tools are used across teams.
Follow proper sales process and responsible for keeping pipeline updated.
Lead and manage a team of Presales Architects, Bid Managers and Proposal writers.
Create Improvement plans and drive higher efficiencies.
Collaborates with other teams to evaluate projects for technical feasibility and reasonableness.
Defines and distributes team goals. Ensures team operates within a defined set of standard operating procedures (SOPs).
Reviews team documentation to identify trends, risks, and actions requiring intervention or escalation.
Ensures timely resolution of escalated problems.
Ensures effective communication between direct reports and other functional units.
Inspires team members to continuously drive process improvements.
Collaborates with other members of leadership to create staff development plans.
Works with internal departments and external vendors to ensure right solution is provided to Sales teams and delivery.
Provides instructions and supervision to team.
Coaches and develops team.
Creates weekly and monthly reports on Presales status and updates leadership.

Experience

15 years of experience in Presales and Solution Engineering
10 years + managing large Presales/Solution Engineering Team (20+) in large Consulting and Services organizations ($5B+)
10+ years of experience in solutioning Platform, Infra, Cloud services
10+ years experience as Solution Architect in top Consulting or Services organization
5+ years of experience as Enterprise architect
Strong technical knowledge in both professional and managed services
Excellent understanding of Public Cloud services across AWS, Azure and GCP
Good business acumen
Exceptional people skills: the ability develop, mentor, engage and motivate staff to excellence.
Uses professional concepts; applies company policies and procedures to resolve a variety of most complex issues.
Excellent attention to detail.
Excellent creative problem-solving abilities, coupled with a desire to take on responsibility.
Strong attention to detail.
Strong communication skills: verbal, written, interpersonal, and presentation.
Excellent time management, decision-making, and organization skills.
Ability to develop and communicate individual goals and executable tasks based on functional and strategic goals and objectives.

Education / Certifications

Bachelor’s degree in business or computer Science; may also have post-graduate education or training.
AWS, Azure, GCP Certifications
Togaf or any other Enterprise Architect Certifications
PMP or Prince 2 would be plus.

#LI-AW2

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Average salary estimate

$175000 / YEARLY (est.)

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$150000K

$200000K

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What You Should Know About Head of Presales, Rackspace

Rackspace is on the lookout for a dynamic Head of Presales to lead our Global Cloud Services Presales team from our San Antonio office. In this pivotal role, you’ll be at the helm of the Presales function for Rackspace Public Cloud in the Americas, where your responsibilities will encompass building innovative solutions, crafting compelling proposals, and spearheading strategic pursuits. This isn’t just about managing a team; it’s about inspiring a group of Presales Architects and Bid Managers to achieve excellence in crafting high-quality responses to RFPs. You’ll define unique solutions, strategize around pricing, and establish benchmarks that drive success. As you collaborate with Sales and Go-To-Market teams, your creative problem-solving skills will shine as you create impactful presentations and establish a repository of reusable assets. We value attention to detail, as you will routinely review team documentation and interact with various teams to align our responses with technical feasibility. Moreover, we need someone who’s not only a visionary leader but also has the knack for enhancing team performance and driving process improvements. At Rackspace, we embrace diversity and believe in empowering our team members to contribute their unique perspectives towards building a winning team culture. Your technical expertise in public cloud services, coupled with over 15 years of experience in Presales and Solution Engineering, makes you an ideal candidate to guide our team and enhance our service offerings. Join us at Rackspace and help shape the future of cloud technology with a company that values its employees and offers an exciting, collaborative work environment.

Frequently Asked Questions (FAQs) for Head of Presales Role at Rackspace

What are the key responsibilities of the Head of Presales at Rackspace?

The Head of Presales at Rackspace is responsible for leading the Global Presales team, creating winning proposals, and developing impactful solutions for our public cloud offerings. This role includes managing responses to RFPs, establishing pricing benchmarks, and creating a repository of reusable assets that streamline our PreSales processes.