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Sr. Software Engineer

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.

Job Summary:

Rakuten Rewards is seeking a Sr. Software Engineer passionate about solving complex technical challenges to support our rapidly growing engineering team. This role presents an exciting opportunity to work on innovative products and services that enhance our user and partner experiences. As a Sr. Software Engineer, you'll be instrumental in building and maintaining mission-critical systems that power our platform, while developing new solutions to drive business growth and user engagement.

Key Responsibilities:

  • Design and build testable, scalable software solutions by deeply understanding business needs, studying information needs; conferring with stakeholders; studying existing systems flow; following the software; implementing industry best practices.
  • Form strong partnership with product managers and stakeholders in other teams.
  • Break work down into concise deliverables with a focus on iterative product delivery.
  • Document and demonstrate solutions by leveraging charts, layouts, diagrams, documentations, clean design and code.
  • Exercise independent judgment and creative problem-solving techniques in a highly complex environment using leading-edge technology.
  • Respond to production issues when on-call, conduct independent analysis, and apply sound judgment to restore the system.
  • Mentor junior engineers and collaborate with them on large-scale projects, fostering their growth and ensuring successful project delivery.

Qualifications:

  • Excellent understanding of OOP design principles (loose coupling, encapsulation, SOLID etc.)
  • Experience in application development using Java, Spring Boot, JPA
  • Knowledge of working with OLTP databases like Postgres/MySQL or OLAP databases like Snowflake
  • Experience in Java build automation tool like Maven or Gradle
  • Knowledge of version control system like Git
  • Experience with cloud native application development (Kubernetes, Serverless etc.)
  • Experience in designing, implementing different Common Software Architectural Patterns including microservices architecture, event driven architectures
  • Strong requirement gathering, analysis and collaboration skills
  • Strong communication and presentation skill
  • Experience with some different distributed system building blocks(e.g. Kafka, Redis, Elastic Search, or other similar NoSQL product)
  • Experience with prompt engineering and optimizing LLM prompts for specific tasks to improve performance and accuracy.
  • Plus - Experience with Agile methodologies (e.g. Scrum, Kanban)
  • Plus - AWS Technologies - S3, SQS, Lambda, DynamoDB, IAM etc.
  • Plus - Experience to refactoring legacy systems
  • Plus - Experience with building Agentic AI systems or chatbots using LLMs and integrating them with existing services

Minimum Requirements:

  • B.S. or M.S in Computer Science or equivalent experience
  • 5+ years of application development experience

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $115,005.00 - $196,020.00 annually

Average salary estimate

$155512.5 / YEARLY (est.)
min
max
$115005K
$196020K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Software Engineer, Rakuten

If you're a seasoned software engineer ready to take the next step, Rakuten Rewards in San Mateo, California is looking for a passionate Sr. Software Engineer to join our dynamic team! Here, you will play a pivotal role in developing and maintaining the critical systems that power our e-commerce platform. Your expertise will help enhance the user and partner experiences on our site, which delights over 15 million members with unmatched cash back offers and savings from thousands of merchants. You'll have the opportunity to dive deep into complex challenges, collaborating with product managers and other stakeholders to achieve our business goals. We're seeking someone who thrives in a fast-paced environment and has a solid grasp of Java, Spring Boot, and application development best practices. As a mentor to junior engineers, you will foster growth and cultivate a collaborative environment while also documenting your solutions clearly. Your work will focus on designing scalable software solutions and responding effectively to production issues. If you're looking to make an impact at one of the leading e-commerce innovators in the world, Rakuten Rewards is the place for you!

Frequently Asked Questions (FAQs) for Sr. Software Engineer Role at Rakuten
What responsibilities does a Sr. Software Engineer have at Rakuten Rewards?

At Rakuten Rewards, Sr. Software Engineers are responsible for designing and building testable, scalable software solutions that address the company's business needs. You will partner closely with product managers to break work into actionable tasks while maintaining a focus on iterative delivery. Additionally, you'll tackle production issues, conduct independent analyses, and document your solutions effectively.

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What qualifications are needed for the Sr. Software Engineer position at Rakuten Rewards?

To qualify for the Sr. Software Engineer position at Rakuten Rewards, applicants typically need a B.S. or M.S. in Computer Science and over 5 years of application development experience. A strong understanding of OOP design principles, experience with Java and Spring Boot, and familiarity with OLTP databases like Postgres or MySQL are essential. Knowledge of cloud-native development and distributed systems will also be advantageous.

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What technologies should a Sr. Software Engineer be familiar with at Rakuten Rewards?

A Sr. Software Engineer at Rakuten Rewards should have experience with Java build automation tools such as Maven or Gradle, and version control systems like Git. Familiarity with cloud technologies, microservices architecture, and distributed system components like Kafka and Redis is also beneficial. Experience with AWS technologies is a plus.

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What does the team culture look like for Sr. Software Engineers at Rakuten Rewards?

The team culture at Rakuten Rewards is collaborative and focused on innovation. As a Sr. Software Engineer, you'll be encouraged to mentor junior engineers and share best practices. The five principles of success, including 'Always Improve' and 'Maximize Customer Satisfaction,' guide the team, promoting a culture of respect, ambition, and teamwork.

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What benefits are offered to Sr. Software Engineers at Rakuten Rewards?

Sr. Software Engineers at Rakuten Rewards enjoy a competitive compensation package ranging between USD $115,005.00 - $196,020.00 annually. Additional benefits include discretionary bonuses, comprehensive health plans, 401k matching, paid time off, Volunteer Time Off (VTO), and more to support a balanced work-life experience.

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Common Interview Questions for Sr. Software Engineer
Can you explain your experience with Java and Spring Boot as a Sr. Software Engineer?

When discussing your experience with Java and Spring Boot, be specific about projects where you've utilized these technologies. Describe how you implemented features, handled performance enhancements, and tackled challenges. Highlight any frameworks or libraries that complemented your work to show your in-depth knowledge.

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How do you approach building scalable software solutions?

To answer this question, think about your past experiences. Share your methodology for understanding business requirements, breaking down tasks, and employing design principles such as SOLID. Include any examples of high-load systems you've developed or challenges faced during implementation.

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How have you mentored junior engineers in previous roles?

When discussing your mentoring experience, provide examples of how you guided junior engineers through projects. Mention tools or methodologies you used to foster their growth and any feedback received afterward, which can demonstrate your leadership and commitment to team development.

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What measures do you take to ensure code quality in your projects?

Describe your coding standards and practices, such as code reviews, automated testing, and Continuous Integration. Highlight any specific tools you have used to maintain quality, such as static analysis tools or testing frameworks, to illustrate your commitment to delivering robust software.

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Can you explain a complex problem you've solved in a previous role?

Select a problem that illustrates your technical skills and problem-solving abilities. Walk the interviewer through the steps you took to analyze the problem, the solutions considered, and the eventual outcome, emphasizing any technologies or principles employed during the resolution.

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Describe your experience with cloud-native application development.

When asked about cloud-native development, focus on specific cloud technologies you've worked with, including Kubernetes or AWS services. Discuss how you've deployed applications in the cloud and optimized performance, as well as the advantages of using cloud-native architectures.

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What is your familiarity with distributed systems, such as Kafka or Redis?

Share any hands-on experience you have with distributed systems by providing examples from your past projects. Discuss the challenges you overcame and the performance improvements achieved, showcasing your understanding of how these systems fit into larger architectures.

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How do you handle production issues when they arise?

Express your proactive approach to monitoring systems and quick response techniques. Provide a situation where you resolved a production issue, detailing your analysis, decision-making process, and how you communicated with stakeholders during the incident.

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What agile methodologies have you implemented in your work?

Discuss any Agile methodologies that you're familiar with, such as Scrum or Kanban. Provide examples of how you've integrated these practices into your development process, including the outcomes achieved through increased collaboration and faster delivery timelines.

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Why do you want to work at Rakuten Rewards as a Sr. Software Engineer?

Here, express your passion for the e-commerce domain and how Rakuten's principles align with your career goals. Discuss your admiration for the company's innovative products and how you believe your skills and experience can directly contribute to enhancing the platform for users and partners.

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In Japanese, Rakuten stands for “optimism.” It means we are hopeful for the future and believe we can make tomorrow better by what we do today. So we challenge ourselves to evolve, innovate and experiment to create a more rewarding, happier futu...

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Full-time, on-site
DATE POSTED
April 6, 2025

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