Business Support Coordinator Housing (Home Based)

As a Business Support Coordinator at Waythrough, your primary responsibilities will include providing essential admin support for tenancy management and rent processes, maintaining housing records, assisting with audits and compliance checks, and monitoring key deadlines such as occupancy renewals and rent reviews. Your role will be crucial in ensuring the smooth operation of our Housing Management function.

To qualify for the Business Support Coordinator role at Waythrough, candidates should demonstrate strong administrative and organizational skills, attention to detail, and the ability to multitask. While specific qualifications aren't mandated, a willingness to work towards the CIH Level 3 or 4 is encouraged. Excellent communication and interpersonal skills are also essential for success in this position.

The Business Support Coordinator position at Waythrough offers a competitive salary ranging from £25,883 to £27,245 per annum, alongside excellent employee benefits. Working with us from home allows for a flexible work-life balance while being part of a supportive team dedicated to making a real impact.

While prior experience in a similar role can be beneficial, it’s not a strict requirement for the Business Support Coordinator position at Waythrough. What's more important is your administrative skill set, attention to detail, and your motivation to support the Housing Management function effectively.

Waythrough is committed to the professional development of its employees. As a Business Support Coordinator, you will have the opportunity to engage in various learning initiatives and potentially undertake an apprenticeship relevant to your role, ensuring that you continue to grow and enhance your skills.

To effectively answer this question, showcase your organizational skills and attention to detail. Discuss your relevant experience in administrative roles and how your values align with Waythrough’s commitment to supporting individuals in need.

Provide specific examples of how you've managed data in previous roles. Emphasize your attention to detail and experience with relevant software and tools that were crucial in maintaining accuracy and organization.

Explain your approach to task prioritization. Discuss methods you use, such as creating to-do lists or using digital project management tools, to ensure that important deadlines are consistently met.

Provide a specific example where you played a crucial role during a compliance check. Emphasize your communication and organizational skills and the positive outcome of the situation.

Discuss your approach to conflict resolution, emphasizing your communication skills and ability to remain calm and professional under pressure. Share examples of how you've effectively resolved similar situations in the past.

Mention any relevant software tools you are familiar with, such as Microsoft Office Suite, databases for record management, or any other relevant technologies that aid in effective administration.

Talk about your understanding of housing regulations and compliance requirements. Discuss how you stay informed about changes and your strategies for ensuring that all procedures align with regulations.

Express your interest in Waythrough's mission and values. Highlight your passion for making a difference and how your skills align with the needs of the team and the communities you would support.

Share a specific project where you worked with others, highlighting your ability to communicate effectively and coordinate tasks. Emphasize the importance of teamwork in achieving success.

Detail the processes you follow to maintain accuracy, such as double-checking your work, seeking feedback from colleagues, or employing best practices for data management.