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Server - Twin Farms

Company Description

Opened in 1993, Twin Farms Resort is a luxury, all-inclusive resort that prides itself on offering exceptional service to its guests. Twin Farms-  a renowned farm-to-table restaurant that serves gourmet meals made from locally sourced ingredients. Located in Barnard, Vermont, with a beautiful and peaceful setting, surrounded by over 300 acres of lush forests, meadows, and ponds. Away from the hustle and bustle of the city, granting an opportunity to explore and appreciate the natural beauty of the area. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description

Job Summary

Twin Farms Resort is looking for individuals who are enthusiastic about food, beverage and hospitality to join the team as a Server. Our team of hospitality professionals strives to set new standards in service.  This position starts on May 1, 2025.

Responsibilities  

  • The Server is responsible for ensuring the overall dining satisfaction of guests during breakfast, lunch, and dinner, as well as any special events that may arise.  It is vital for the Server to create and manage positive relationships with internal clients as well as external clients.  The Server reports to the Dining Room Manager, Morning or Evening Supervisors and Sommelier.
  • The Server’s primary function is to tend to the dining needs of guests.  Adequate training will be provided and the server is expected to follow the guidelines set forth in the training manual.
  • The Server is expected to greet guests, describe menu items in a pleasant and informative manner, and answer general questions about food and beverage items.
  • The Server is responsible for ensuring that the dietary concerns of all guests are accounted for and relayed to the kitchen staff.
  • The Server is responsible for taking food and drink orders, as well as serving said orders in a professional and timely manner.
  • Other daily responsibilities include but are not limited to: Stocking items as needed, Polishing silverware, and glassware, Bussing tables, Rearranging dining room as needed, General cleaning (Sweeping, mopping, removing trash, etc.)
  • Assisting room services as needed
  • The Server is responsible for ensuring that the dining room, common areas in the Main House, and service areas are kept professional and clean.  
  • Assist the Dining Room Manager in completion of projects as needed.
  • The Server must be in the Dining Room, in a pleasant mood, dressed and ready to start their shift at scheduled time.
  • Any other functions that would be deemed as “standard” for the position of server

 

Qualifications

Qualifications

  • Must continually maintain a poised, positive, and customer-focused approach to all activity.
  • Ability to work effectively and congenially with others as well as independently. 
  • Completion of food safety training, alcohol safety training, and orientation training.  
  • Requires valid driver's license with clean driving record.  
  • Fine dining service experience preferred with knowledge of foods, food handling, bar practices, and fine wines.
  • Excellent communication skills with strong verbal abilities and cooperation among teammates.

Working Conditions

  • Constant standing and walking with frequent bending, stooping, reaching, moving around, and carrying.
  • Frequent lifting of light loads with occasional lifting of up to 40 lbs.  
  • Overtime hours may be required, especially during the summer and holiday seasons.  Flexibility in shifting schedules as well as working weekends and holidays are required. 

*Job description may be altered at the discretion of Twin Farms Management.

Compensation 

$20-$25 

Additional Information

Benefits: 

  • Paid time off up to 4 weeks
  • Paid sick leave 
  • Holiday Pay
  • Paid overtime
  • Health and vision insurance
  • Life Insurance
  • 401k Matching
  • Daily Staff Meal
  • Relocation Assistance

STANDARD SPECIFICATIONS

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$22500 / YEARLY (est.)
min
max
$20000K
$25000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Server - Twin Farms, Relais & Châteaux

At Twin Farms, we’re on the lookout for a Server to join our passionate team at our luxurious resort. With a stunning backdrop of Vermont’s lush forests and tranquil ponds, working here is not just a job; it’s an opportunity to be part of an extraordinary dining experience where gourmet meals are created using locally sourced ingredients. Our Servers are the heart of our dining service, ensuring every guest feels valued and catered to during breakfast, lunch, dinner, and special events. You’ll be responsible for warmly greeting guests, describing menu items in an engaging way, and taking their orders efficiently. Your positive energy and attention to detail will set the tone for an unforgettable dining experience at Twin Farms. You’ll be equipped with thorough training and a supportive team environment where collaboration is key. Whether it’s polishing silverware or assisting with room service, each day offers new opportunities to shine. We value your individual input and encourage you to build meaningful relationships with our guests and team members alike. If you are dedicated to providing exceptional service and enjoy a dynamic, beautiful setting, we want to hear from you! This position offers competitive compensation, benefits including paid time off and health insurance, and is perfect for those who thrive in the hospitality industry. Join us at Twin Farms and be part of a team that is redefining luxury hospitality!

Frequently Asked Questions (FAQs) for Server - Twin Farms Role at Relais & Châteaux
What are the responsibilities of a Server at Twin Farms?

As a Server at Twin Farms, your primary responsibility is to ensure that every guest enjoys a delightful dining experience. This includes greeting patrons, taking food and drink orders, and answering any questions about the menu. You will also relay dietary concerns to the kitchen and manage the dining room's atmosphere by ensuring cleanliness and preparation. Additionally, serving at special events and maintaining positive relationships with guests are key aspects of the role.

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What qualifications do I need to become a Server at Twin Farms?

To become a Server at Twin Farms, you should possess excellent communication skills and a customer-focused demeanor. While fine dining service experience is preferred, we provide comprehensive training to ensure you're prepared. Completion of food and alcohol safety training is required, and candidates must have a valid driver's license. A positive attitude, ability to work independently and as part of a team, and dedication to exceptional service will help you thrive in this role.

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What are the working conditions like for Servers at Twin Farms?

Servers at Twin Farms can expect a dynamic working environment that involves constant standing, walking, and occasional lifting of items up to 40 lbs. The role may require overtime, especially during peak seasons like summer and holidays. Flexibility with schedules is crucial, as weekends and holidays are part of the job requirements. This high-energy environment offers plenty of opportunities to engage with guests and create memorable experiences.

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What benefits does Twin Farms offer to its Servers?

At Twin Farms, we value our staff and offer an array of benefits to our servers. These include paid vacation time up to four weeks, paid sick leave, and health and vision insurance. Additionally, you’ll receive holiday pay and paid overtime, alongside a daily staff meal and a 401k matching program to help you plan for the future. We also offer relocation assistance for those moving to join our team.

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When does the Server position at Twin Farms start?

The Server position at Twin Farms is set to start on May 1, 2025. This timing aligns with our seasonal peak, allowing us to provide comprehensive training to all new hires before the summer influx of guests. Join us at Twin Farms to be part of a team that exemplifies extraordinary hospitality!

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Common Interview Questions for Server - Twin Farms
Can you describe your previous experience related to the Server position at Twin Farms?

When answering this question, highlight any past roles in fine dining or hospitality, focusing on specific responsibilities and skills gained. Mention how your experience has prepared you to offer exceptional service, handle dietary requests, and collaborate with kitchen staff.

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How do you handle difficult guests or complaints?

In your response, discuss the importance of empathy and active listening when addressing guest concerns. Provide an example of a past experience, emphasizing how you maintained professionalism and worked towards a satisfying resolution.

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What do you know about Twin Farms and why do you want to work here?

Research Twin Farms before the interview and share what attracts you to the resort, such as its commitment to exceptional service or farm-to-table dining philosophy. Express your passion for providing memorable guest experiences and how you believe you can contribute to the team.

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How do you prioritize tasks during busy service hours?

Explain how you manage multiple tasks by remaining organized and focused. Provide an example illustrating how you effectively prioritize duties to ensure all guests receive timely and attentive service without compromising quality.

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What steps do you take to ensure food safety and sanitation in your service?

Discuss your knowledge of food safety practices, such as proper food handling and hygiene standards. You can mention any relevant training you have completed and how you apply these standards consistently in your work.

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How would you describe your communication style when working in a team?

Share your belief in open and respectful communication, highlighting the importance of teamwork in a fast-paced environment. Discuss how you ensure that all team members are informed and working cohesively towards delivering excellent service.

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Can you give an example of how you went above and beyond for a guest in a previous job?

Use this opportunity to illustrate your proactive approach to customer service. Detail a specific instance where you anticipated a guest’s needs or created a memorable experience that left a positive impact.

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What do you think is the most important quality for a Server at Twin Farms?

Emphasize that a positive attitude, attentiveness, and a passion for service are crucial qualities. Discuss how these traits impact the dining experience and contribute to the overall mission of Twin Farms.

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How do you adapt to changes in the menu or service style?

Express your flexibility and eagerness to learn new information quickly. Discuss how you would approach changes with a positive mindset and be proactive in updating your knowledge of the menu and service protocols.

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Are you comfortable working flexible hours, including weekends and holidays?

Confirm your willingness to work flexible hours, showing that you understand the demands of the hospitality industry. This demonstrates your commitment to the role and ensures you align with the team's needs.

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Vision Insurance
Dental Insurance
Performance Bonus
Paid Holidays

Created in 1954, Relais & Châteaux is an organization of more than 560 exceptional hotels and restaurants run by independent men and women, all driven by a passion for their profession and dedicated to the authenticity of the relationships they bu...

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March 17, 2025

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