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Operations Technical Business Analyst

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Technical Business Analyst role acts as liaison between distribution center management and departments involved in warehouse operations including IT and Corporate Operations to understand and improve systems and processes while ensuring business requirements are being met.

This role requires occasional travel to other ResMed warehouses.

Let's talk about Responsibilities

Provides ongoing functional and system support for Distribution Center Management; including but not limited to periodic after-hours support.
Be the subject matter expert of all systems and processes utilized by Distribution Operations and lead continuous improvement to support business processes.
Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
Own the design, development, and maintenance of ongoing and ad-hoc metrics, reports, and analyses, to drive key business decisions
Create Process Workflow Document, Business Requirement Document, Data Mapping document and other documents relevant to Business analysis and testing as needed.
Ability to prove root cause through factual data analysis.
Ability to resolve issues effectively and efficiently and prevent reoccurrence.
User acceptance test script creation, user acceptance testing and documentation.
Provide end user training in case of new feature introduction
Assist in creating/updating User instruction manuals
Review and maintain warehouse set up, configuration, Business rules as needed in warehouse systems.
Review Functional impact to warehouse before IT release, go-live planning, validation and post go live support.
Other tasks and responsibilities as assigned.

Let's talk about qualifications and experience

Bachelor’s degree or equivalent
3+ years of business analyst, data analyst or similar role experience
3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
Experience with SQL
Experience defining requirements and using data and metrics to draw business insights
Experience making business recommendations and influencing stakeholders
Proven problem solving skills, project management skills, attention to detail, and exceptional organizational skills
Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner
Ability to work on multiple projects at same time.
Ability to work independently with minimal direct supervision

Preferred

Prior experience in Supply Chain Management industry
Experience supporting Warehouse Managements Systems
Experience supporting ERP system preferably Oracle eBusiness Suite modules focusing on Order Management, Shipping, Inventory, Service, Forecasting & Planning.
Lean or Six-Sigma skills

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this position is:

$77,000.00 - $116,000.00 USD Annual

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Average salary estimate

$96500 / YEARLY (est.)

min

max

$77000K

$116000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Technical Business Analyst, ResMed

Are you ready to take on an exciting journey as an Operations Technical Business Analyst with ResMed in beautiful San Diego, CA? In this role, you'll be the crucial bridge between the distribution center management and teams involved in warehouse operations, including IT and Corporate Operations. Your main mission will be to understand and enhance systems and processes to ensure that business needs are consistently met. You'll engage with the team, occasionally traveling to other ResMed warehouses to guarantee that our operational standards shine bright! Your day-to-day duties will include offering hands-on support to the Distribution Center Management, championing system efficiency, and being the go-to expert on processes that drive our operations. Your analytical skills will come into play as you gather data from various sources, transforming it into actionable insights for decision-making. Furthermore, as you oversee the design and maintenance of reports and metrics, you will play a key role in influencing strategic decisions. You will navigate the complexities of business analysis by creating essential documentation and contributing to user acceptance testing. If you possess at least three years of experience in business analysis or data-related roles, and hold strong organizational and problem-solving skills, we’d love for you to join us at ResMed. You'll not only thrive in our supportive culture, but also enjoy a robust benefits package designed to promote your well-being and professional growth. Your future starts here – apply now and embark on a fulfilling journey with us!

Frequently Asked Questions (FAQs) for Operations Technical Business Analyst Role at ResMed

What are the key responsibilities of the Operations Technical Business Analyst at ResMed?

As an Operations Technical Business Analyst at ResMed, your main responsibilities will include providing ongoing functional and system support for Distribution Center Management, leading continuous improvements in distribution operations, and owning the design, development, and maintenance of key metrics and reports. You'll also create essential documentation such as Business Requirement Documents and run user acceptance tests, making sure processes are efficient and effective.