Staff Product Designer (Remote in Arizona)

As a Staff Product Designer at Rocket Lawyer, your responsibilities will include defining and executing design vision, leading cross-functional ideation sessions, conducting user research, designing end-to-end user experiences from wireframes to prototypes, collaborating with product managers and engineers, and mentoring junior designers.

Rocket Lawyer is looking for candidates with 9+ years of product design experience, particularly in complex software solutions. You'll need a strong portfolio demonstrating your design work, along with proficiency in industry-standard design tools like Figma and Adobe Creative Suite, and effective storytelling skills.

Rocket Lawyer fosters a culture of growth where Staff Product Designers are encouraged to mentor others and receive guidance on their own careers. You’ll collaborate across teams, ensuring you're constantly challenged while enhancing your UX/UI skills through hands-on projects and innovative design practices.

A typical day as a Staff Product Designer at Rocket Lawyer involves leading design discussions, collaborating with cross-functional teams on new features, engaging with customers for research, and creating beautiful, effective design solutions. You'll balance strategic thinking with hands-on design work to create impactful user experiences.

At Rocket Lawyer, you can enjoy a wide range of benefits, including unlimited PTO, comprehensive health plans, 401k with company match, mental health resources, and a free Rocket Lawyer account with access to legal documents. We believe in supporting our employees holistically both at work and at home.

When answering this question, emphasize your user-centered design approach. Outline how you gather insights through research, develop personas, create wireframes, and iterate based on feedback. Be sure to highlight any methodologies you employ, such as Agile or Design Thinking.

To answer this effectively, explain your method of balancing user feedback with company objectives. Discuss how you use metrics and user research to guide decisions. Providing examples from past projects where you've successfully aligned user needs with business goals will strengthen your response.

Share a specific scenario where you faced a complex design challenge, detailing the steps you took to resolve it. Discuss the research and tools you utilized and reflect on the impact your solution had on user engagement or satisfaction.

Mention your familiarity with industry-standard tools such as Figma or Adobe Creative Suite. Discuss why you prefer these tools, such as collaboration features or user testing capabilities, and how they enhance your design process.

Highlight your communication and collaboration skills in your response. Explain how you welcome constructive criticism, integrate feedback into your work, and how this collaboration has previously led to successful project outcomes.

Discuss your approach to mentoring, which can include regular feedback sessions, setting personal development goals, and creating opportunities for the junior designer to take on projects. Highlight how you would cultivate a supportive relationship that fosters their growth.

Focus on a variety of research methods, such as surveys, interviews, and usability testing. Explain how you choose the method based on project needs and how you utilize findings to inform design decisions, ensuring a deep connection with the target user base.

Discuss your commitment to continuous learning by following design blogs, attending webinars, and participating in design communities. Emphasize any relevant courses or certifications that have enhanced your skills and kept you informed of the latest industry standards.

Outline your experience working on design systems, mentioning specific projects where you contributed to or established design guidelines. Illustrate how this work ensured consistency and efficiency across different teams and projects.

Explain how you utilize both qualitative and quantitative measures, like user feedback, A/B testing, and performance metrics. Share a specific example where you analyzed these results to iterate and improve upon your design.